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Configuration Guide — 8341B

DSP-1282 & DSP-1283: SIP Endpoint with Mitel 8.0 PR3 • 3

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Retrieval of a parked call

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Transferee in a call transfer

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Conference participant

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Member of hunt group

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DND (Do Not Disturb)

Unsupported features include:

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Caller ID presentation

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Call hold and resume

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Call forwarding on the device (forwarding can be configured on the Private Branch
Exchange (PBX) for the Domain Name (DN) assigned to the endpoint)

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Call waiting

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Initiating conference

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Initiating an attended call transfer

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Initiating an early attended call transfer

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Initiating a blind call transfer

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Shared line (configuration of shared line on device)

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Initiating call park

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Message Waiting Indicator (MWI)

Known issues and limitations include:

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The DSP does not support Music on Hold when integrated with the Mitel PBX.

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No support for caller ID on the Crestron Avia DSP.

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No support for MWI on the Crestron Avia DSP.

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When registered to Mitel, the DSP is not available to accept calls after a power cycle
unless the previous call is disconnected.

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In a Mitel environment, a call declined by the DSP does not provide appropriate
treatment to the calling party.

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The DSP fails to play a reorder tone when a call from the DSP to a PBX extension
eventually times out after the called party does not answer.

Summary of Contents for Avia DSP-1282

Page 1: ...DSP 1282 DSP 1283 Crestron Avia DSP with Mitel 8 0 PR3 Platform Configuration Guide Crestron Electronics Inc ...

Page 2: ...istered trademarks of Crestron Electronics Inc in the United States and or other countries Mitel is either a trademark or registered trademark of Mitel Networks Corporation in the United States and or other countries Other trademarks registered trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Crestron disclaims a...

Page 3: ...8 Verify Licenses 8 Configure Codec Settings and Network Zones 9 Configure Network Element 10 Configure Class of Service 11 Configure SIP Device Capabilities 20 Configure Trunk Attributes 22 Configure SIP Peer Profile 23 Assign SIP Peer Profile by Incoming DID 28 Automatic Route Selection ARS Digit Modification Number 28 ARS Routes 29 ARS Digits Dialed 30 Configure a User for Each Device Phone 31 ...

Page 4: ...ii Contents Configuration Guide 8341B ...

Page 5: ...s The devices operate on the MiVoice Business Mitel PBX as basic Session Initiation Protocol SIP users Audience The intended audience includes those attempting to configure and use Crestron Avia DSP devices as SIP endpoints registered to MiVoice Business Mitel PBX Topology The diagram below shows the network topology for integration of a Crestron Avia DSP endpoint with MiVoice Business Mitel PBX S...

Page 6: ... provides 12 analog mic line inputs and eight analog line outputs The devices include a Local Area Network LAN connection and a Universal Serial Bus USB connection for programming and control The programmable signal flow is a fixed topology with user configurable input and output processing chains using a library of preset signal specific DSP blocks Use the Crestron Avia tool to control and config...

Page 7: ...ransfer l Initiating a blind call transfer l Shared line configuration of shared line on device l Initiating call park l Message Waiting Indicator MWI Known issues and limitations include l The DSP does not support Music on Hold when integrated with the Mitel PBX l No support for caller ID on the Crestron Avia DSP l No support for MWI on the Crestron Avia DSP l When registered to Mitel the DSP is ...

Page 8: ... on amplifier l Connect Audio Out of amplifier to speaker l Connect LAN port to network l Connect VOIP port to network Device Discovery Access Use the Crestron Toolbox and the Crestron Avia tool to discover and access the connected LAN and or VOIP ports DSP devices Use the Help menu to assist when performing the discovery and configuration procedure Device Configuration The basic setup for a phone...

Page 9: ...e to Off b Select 33 for the Analog Gain c If a condenser microphone is being used click 48V phantom power to On Crestron Avia Tool Audio Input Configuration 2 4 3 Under Analog In 1 first row click Ref Phone Out right most column and enter 0 as the decibel value Crestron Avia Tool Audio Input Configuration 3 4 4 Under Phone Sig Gen In click PHN In the new window set the following a Move the Send L...

Page 10: ...ibel value Crestron Avia Tool Audio Output Configuration 1 3 2 Under Analog Out 1 double click LVL In the new window set the following a Move the Level slider to 0 db b Click Mute to Off Crestron Avia Tool Audio Output Configuration 2 3 3 Under Phone Sig Gen In click PHN In the new window set the following a Move the Receive Level slider to 0 db b Click Mute to Off Crestron Avia Tool Audio Output ...

Page 11: ... SIP Parameters Configuration 2 Enter the extension configured on Mitel for the Local Extension for this device This example uses 5000 3 Enter the Mitel PBX for the SIP Server IP Address This example uses 10 35 32 2 4 Enter the SIP server port 5060 for the Port 5 Enter the same end user name configured for the Mitel PBX with the digest authentication credentials for the SIP Server User Name 6 Ente...

Page 12: ...ctivity to Public Switched Telephone Network PSTN NOTE Confirm that the general installation and basic Mitel configuration have been administered Verify Licenses Ensure that adequate licenses are available in the MiVoice Business System to support the Mitel phones and Crestron devices Click Licenses License and Option Selection in the MiVoice Business controller Each Crestron device uses one IP us...

Page 13: ...Click Voice Network Codec Settings and configure the codec filtering as shown Mitel Codec Settings NOTE By default use zone 1 to negotiate G711u as the preferred codec To configure Network Zone 1 to offer G711u as the preferred codec 1 Click Voice Network Network Zones Mitel Configure Network Zones 2 Select a Zone ID to modify This example uses 1 3 Select No for the Intra zone Compression ...

Page 14: ...twork Element 3 Enter PSTN_GW for the Name for this example 4 Enter Other for the Type 5 Enter 10 64 1 72 for the FQDN or IP Address for this example which is the IP address of the PSTN gateway 6 Enter 1 for the Zone This setting ensures a G711u and G711a codec 7 In the SIP Peer Specific section do the following a Enter 5060 for the SIP Peer Port for this example b Leave all other fields at the de...

Page 15: ...rvice To configure class of service 1 Click System Properties System Feature Settings Class of Service Options 2 Select 10 for the Class Of Service Number for this example 3 Click Change Mitel Class of Service Options 10 1 9 4 In the General tab do the following a Click Yes for Busy Override Security ...

Page 16: ...12 DSP 1282 DSP 1283 SIP Endpoint with Mitel 8 0 PR3 Configuration Guide 8341B Mitel Class of Service Options 10 2 9 ...

Page 17: ...Configuration Guide 8341B DSP 1282 DSP 1283 SIP Endpoint with Mitel 8 0 PR3 13 Mitel Class of Service Options 10 3 9 b Click Yes for Music on Hold on Transfer c Click Yes for Call Park Allowed To Park ...

Page 18: ...14 DSP 1282 DSP 1283 SIP Endpoint with Mitel 8 0 PR3 Configuration Guide 8341B Mitel Class of Service Options 10 4 9 d Clear the value for Auto Campon Timer ...

Page 19: ...Configuration Guide 8341B DSP 1282 DSP 1283 SIP Endpoint with Mitel 8 0 PR3 15 Mitel Class of Service Options 10 5 9 ...

Page 20: ...16 DSP 1282 DSP 1283 SIP Endpoint with Mitel 8 0 PR3 Configuration Guide 8341B Mitel Class of Service Options 10 6 9 ...

Page 21: ...Configuration Guide 8341B DSP 1282 DSP 1283 SIP Endpoint with Mitel 8 0 PR3 17 Mitel Class of Service Options 10 7 9 ...

Page 22: ...18 DSP 1282 DSP 1283 SIP Endpoint with Mitel 8 0 PR3 Configuration Guide 8341B Mitel Class of Service Options 10 8 9 e Click Yes for Public Network Access via DPNSS ...

Page 23: ...Configuration Guide 8341B DSP 1282 DSP 1283 SIP Endpoint with Mitel 8 0 PR3 19 Mitel Class of Service Options 10 9 9 f Leave all other fields at the default values 5 Click Save ...

Page 24: ...es and accepts when communicating with Crestron devices This example uses SIP Device Capabilities Number 10 1 Click System Properties System Feature Settings SIP Device Capabilities Mitel SIP Device Capabilities Basic Tab 2 In the Basic tab do the following a Enter Crestron for the Comment for this example b Click Yes for Replace System based with Device based In Call Features c Leave all other fi...

Page 25: ...ns tab do the following a Click Yes for Allow Using UPDATE For Early Media Renegotiation b Click Yes for Prevent the Use of IP Address 0 0 0 0 in SDP Messages c Click Yes for Renegotiate SDP To Enforce Symmetric Codec d Leave all other fields at the default values 4 Click Save Mitel SIP Device Capabilities Signaling and Header Manipulation Tab ...

Page 26: ...ributes 2 Select an unused Trunk Service Number This example uses 10 Mitel Configure Trunk Attributes 3 Click Change 4 Enter a descriptive name such as Crestron for the Trunk Label 5 Enter 10 configured earlier for the Class of Service 6 Enter 0 for Dial In Trunks Incoming Digit Modification Absorb NOTE Mitel absorbs none of the incoming digits on an incoming PSTN call to the desired PBX extension...

Page 27: ...iguration Guide 8341B DSP 1282 DSP 1283 SIP Endpoint with Mitel 8 0 PR3 23 Configure SIP Peer Profile To configure SIP peer profile 1 Click Trunks SIP SIP Peer Profile Mitel Add SIP Peer Profile 2 Click Add ...

Page 28: ... for the SIP Peer Profile Label This example uses Crestron b Select the Network Element from the drop down menu This example uses PSTN_GW c In the Local Account Information section select IP Address for the Address Type and enter 10 35 32 2 for this example d Select 10 configured earlier as the Trunk Group for the Trunk Service e Leave all other fields at the default values ...

Page 29: ...P Endpoint with Mitel 8 0 PR3 25 Mitel SIP Peer Profile Call Routing Tab 4 In the Call Routing tab leave all fields at the default values Mitel SIP Peer Profile Calling Line ID Tab 5 In the Calling Line ID tab leave all fields at the default values ...

Page 30: ... DSP 1282 DSP 1283 SIP Endpoint with Mitel 8 0 PR3 Configuration Guide 8341B Mitel SIP Peer Profile SDP Options Tab 6 In the SDP Options tab click Yes for Allow Using UPDATE For Early Media Renegotiation ...

Page 31: ...Mitel SIP Peer Profile Signaling and Header Manipulation Tab 7 In the Signaling and Header Manipulation tab do the following a Select Yes for Allow Display Update b Select No for Require Reliable Provisional Responses on Outgoing Calls 8 Leave all other tabs at the default values ...

Page 32: ...d 3 Enter 9722657277 9722657279 for the Incoming DID Range 4 Enter PSTN Crestron as an optional Comment Automatic Route Selection ARS Digit Modification Number Configure digit modification for outgoing calls on the SIP trunk to PSTN to absorb or inject additional digits according to the chosen dialing plan This example absorbs one digit 1 Click Call Routing Automatic Route Selection ARS ARS Digit ...

Page 33: ...his example 1 Click Call Routing Automatic Route Selection ARS ARS Routes Mitel ARS Routes 2 Select an unused Route Number This example uses 10 3 Click Change 4 Select SIP Trunk for the Routing Medium 5 Select Crestron for the SIP Peer Profile 6 Enter 1 for the Digit Modification Number 7 Select PSTN Access Via DPNSS for the Route Type 8 Click Save ...

Page 34: ...using Route 10 To configure ARS digits dialed 1 Click Call Routing Automatic Route Select ARS ARS Digits Dialed Mitel ARS Digits Dialed 2 Click Add 3 Enter 1 for the number of records to add 4 Enter 5 for the Digits Dialed for this example 5 Enter 10 for the Number of Digits to Follow 6 Enter Route for the Termination Type 7 Enter 10 for the Termination Number for this example Similarly add anothe...

Page 35: ...registers to the Mitel PBX Configure a user for each phone and Crestron device used in this example To configure a user for each device phone for this example 1 Click Users and Devices User and Services Configuration 2 Click Add Default Users and Device Mitel Add User User Profile 3 In the User Profile tab do the following a Enter DUT1 for the Last Name b Enter DSP1 for the First Name ...

Page 36: ...th Mitel 8 0 PR3 Configuration Guide 8341B Mitel Add User Service Profile 4 In the Service Profile tab do the following a Enter 5000 available DN for the Number b Select Generic SIP Phone for the Device Type Mitel Add User Device Details ...

Page 37: ...Configuration Guide 8341B DSP 1282 DSP 1283 SIP Endpoint with Mitel 8 0 PR3 33 Mitel Add User Service Details ...

Page 38: ...r c Check Use DID Number for Outgoing Calls d Enter 10 for the SIP Device Capabilities Mitel Add User Access and Authentication 6 In the Access and Authentication tab do the following a Assign the SIP Password This example uses 123156 b Confirm the password by entering the same password used in the previous step Mitel Add User Phone Applications 7 Leave all other fields on all tabs at the default ...

Page 39: ...Configuration Guide 8341B DSP 1282 DSP 1283 SIP Endpoint with Mitel 8 0 PR3 35 Mitel Add User Keys This example configures another user with DN 5005 ...

Page 40: ... 1 Click Users and Devices Advanced Configuration Call Forwarding Profile 2 Click Add Mitel Call Forwarding Profile 3 Enter 1 for Enter the number of records to add 4 In the Define the Add Range Programming Pattern section do the following a Enter 5000 for the Number b Select Always for the Call Forwarding Type for this example Other options include Busy Internal External and No Answer Internal Ex...

Page 41: ...g Pattern section do the following for this example a Enter 5010 for the Ring Group b Select Ring All for the Ring Group Mode c Enter 10 for the Class of Service Day Class of Service Night1 and Class of Service Night2 d Enter 1 for the Zone ID e Leave all other fields at the default values 5 Click Save Mitel Add Members to Ring Group 6 Click Add Member 7 Enter 1 for number of records to add 8 In t...

Page 42: ...38 DSP 1282 DSP 1283 SIP Endpoint with Mitel 8 0 PR3 Configuration Guide 8341B 9 Click Save 10 Similarly add other members This example added 5000 5002 and 5005 ...

Page 43: ...This page is intentionally left blank Configuration Guide 8341B DSP 1282 DSP 1283 SIP Endpoint with Mitel 8 0 PR3 39 ...

Page 44: ...Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 Tel 888 CRESTRON Fax 201 767 7656 www crestron com Configuration Guide 8341B 2052161 10 18 Specifications subject to change without notice ...

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