• Connect the antenna cable to the antenna input socket on your Digital TV or Digital Set Top Box.
Trouble shooting guide
ISSUE
ACTION
(After re-positoning or adjusting your antenna
you should re-tune your TV)
No picture or sound, or picture is pixelated.
• Ensure you have selected an antenna appropriate
for your location. Visit www.crest.com.au/myantenna
for assistance.
• Try moving the antenna to another place in the room.
Placing near a window often works well especially
if you can point towards the TV transmission tower.
• Make sure the antenna is away from any electrical
appliances.
• Adjust the rods and loop of the antenna for
optimal reception.
I can only receive a few channels.
• Please refer to steps above. Experimentation is often
required to find an optimal location and orientation.
With indoor antennas, you may find that an antenna
may not receive all available channels at one location
or orientation.
I can’t get a picture. Should I use an amplified antenna?
• If you are more than 10km away from the tower
consider an amplified Crest antenna. Visit
www.crest.com.au/myantenna for assistance.
• If you live close to a TV transmission tower, amplified
antennas can overload your TV receiver or set top box,
effectively blocking reception. A powered antenna may
still receive signal even if the mains power is switched
off when it is close to the TV transmission source.
I’ve tried all the steps above, but have not solved
my problem.
• The reception performance of an indoor antenna can
vary based on factors such as the materials with which
your home is constructed and obstructions outside of
your home such as hills, valleys and other buildings.
It may be that an outdoor antenna is required for your
particular circumstances.
• When all TV was broadcast as an analogue signal, a
weak signal could still give you a watchable result even
if it was a bit grainy. The way in which a digital signal
works is different. Instead of the picture becoming less
clear as the signal strength reduces, a digital signal
will simply stop showing any picture at all. With digital
signals, picture quality is all-or-nothing.
• Call our team on 1800 812 261 and we may be able to
recommend the right antenna solution for your location.
• Point antenna in the direction of the nearest TV transmission tower. (visit www.crest.com.au/myantenna to identify the
location of the nearest TV tower to your location).
TV
TV
Place the antenna away from electrical sources of interference such as air conditioners, computers, gaming
consoles and high powered kitchen appliances like microwave ovens.
Do not place on top of your tV.
2
inStALL
3
Re-tUne
Re-tune your TV following the instructions in your TV manual.
• http://www.lg.com/au
• http://www.samsung.com/au
• http://www.sony.com.au
• http://www.panasonic.com/au
Digital Set
Top Box
