40 Troubleshooting
The Player isn’t able to read the flash memory card formatted with Media Card reader/writer.
NOMAD II only supports Solid State Floppy Disc Card (SSFDC) format (FAT12).
Windows 98 detects the Media Card reader/writer as an external removable drive in Windows Explorer. You can
only format the flash memory card into FAT16 format with the Media Card reader/writer and NOMAD II is unable
to recognize the FAT16 format.
To format the flash memory card, you need to obtain a software utility from the Media Card reader/writer vendor
that supports SSFDC format (FAT12).
My computer doesn’t recognize the NOMAD II Player when it’s connected.
The Player may not be correctly connected or the drivers may not be correctly installed on your computer.
Check the connections (see “Connecting the NOMAD Player to a Computer” on page 8) between the Player and
your computer.
Check the driver installation by clicking Start on the Windows Taskbar, select Settings, and click on Control Panel.
On the Control Panel, double-click the System icon. Click the Device Manager tab, scroll toward the bottom of
the Device Manager window to locate Universal Serial Bus Controller, and click on the plus ( + ) sign next to the
icon. Creative NOMAD II must be listed.
If it is not listed or there is an exclamation point on its icon, re-install the NOMAD II drivers (see “Installing the
NOMAD II Driver” on page 9).