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Audio transmitted from your Sound BlasterAxx may be slightly delayed; this is due to the
characteristics of
Bluetooth
technology.
5. There is no audio output from the AXX 200.
Please check the following:
l
Headphones are not connected to the AXX 200. Connecting headphones automatically mutes the
speaker.
l
Unplug the USB cable from the computer and plug it in again.
l
Check the volume level of the AXX 200 for the following:
l
Speaker Mute LED on the touchscreen is not lighted.
l
Master volume and mute icon on the software is at the appropriate level.
l
The appropriate channel(s) and output types on the
Mixer
settings interface is not 0.
6. There is distortion during audio playback.
Please check the following:
l
Go to
Control Panel
>
Sound
>
Recording
tab. Ensure that
Internal Microphone
is being
selected.
l
By default, the recording device is set to
Internal Microphone
. If you have changed the default
recording device to an external microphone, ensure that you select it back to the internal
microphone before removing the AXX 200 from your computer
OR
restart the Sound BlasterAxx.
7. No sound from headphones.
Please check the following:
l
Headphones are securely connected to the headphone jack.
l
Headphones
is recognized as the output device in the
Speakers/Headphones
interface on the
Control Panel.
8. Unable to record using the built-in microphone.
Please check the following:
l
The microphone is not disabled or muted. That is, the microphone mute LED on the touchscreen is
not lit.
l
Microphone volume and the volume of other recording devices on the
Mixer
settings interface is not
at 0.
l
Navigate to
Control Panel
>
Sound
>
Recording
tab. Right-click on the recording endpoint to
view its Properties. Ensure that the
Listen to this device
option is disabled.
9. Unable to hear instant playback from external microphone.
The AXX 200 is equipped with
What U Hear
and
Wave/Aux/Mic Mix
features that allows you to
record whatever you say into your external microphone and hear it played back instantly. To ensure
that the this feature works however, first ensure that the correct microphone input is unmuted by
following the steps below.
i. Launch the
Sound BlasterAxx Control Panel
and select
Mixer
.
ii. Check to ensure that the
Microphone
option is not muted.
Troubleshooting and Support
44