Creation WebCam Notebook, User Manual

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Troubleshooting B-1
Troubleshooting
If you have a technical problem with this product, you may wish to consult our self-
help tool “Knowledgebase” for online troubleshooting and solutions. Go to
www.creative.com and select your region.
Problems
Using Creative
WebCam
Notebook
An application reports that the video driver is already in use, or that the
camera cannot be found.
Do the following:
❑ The camera is not properly connected. To resolve this problem, ensure that the
camera’s USB connector is inserted, and that the USB connector is enabled in
the BIOS. Refer to your notebook’s documentation for information on the BIOS.
❑ Reinstall the video capture drivers and restart your notebook.