14
Input source incorrect
Press the STANDY/SOURCE Button on
The unit is in standby mode
The paired/connected device
is not in playback mode
The external BT device is
too far from the unit
Remote Control
not functioning
Out of remote control range
The button cell in the Remote Control
are drained
Point the Remote Control to the Remote
Sensor on the unit within 16 feet, +/- 30
degree
No sound or
sound weak
Raise the volume level by press and
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
No power
The adapter is not connected
Connect the adapter to the unit and
wall outlet as page 4
the unit or press the Button on the
Remote Control to power on the unit
press the VOL+ Button on Remote Control
on the unit or the SOURCE Button
on the Remote Control repeatedly to
switch to desired mode
press the VOL- Button on the Remote
Press the STANDY/SOURCE Button
1. To prevent fire or shock hazard, disconnect your unit from the AC wall outlet when cleaning.
3. Mild soap and a damp cloth may be used.
2. The finish on your unit may be cleaned with a dust cloth and cared for as other furniture. Use
caution when cleaning and wiping the plastic parts.
from standby mode
release the + Button on the top of unit or
repeatedly
Reduce the volume level by press and
release the - Button on the top of unit or
Control repeatedly
Volume level too high
Reduce the volume level of the paired/
connected device
Replace it by a new CR2025 button cell
BT have not paired
Pair the unit with the BT device as page 10
Bluetooth
not functioning
Place the external BT device close to the
unit
Sound distortion/rattle
Play music/movie in the paired/connected
device as usual and make sure the volume
level of it is in high level
Volume level in minimum position
TROUBLESHOOTING GUIDE
CLEANING
