14
TROUBLESHOOTING
Problem
Correction
Unit will not turn on
1. Make sure the power washer is OFF. Plug in the electrical cord to a grounded 120
volt outlet (no electrical extension cord should be used). If the electrical cord will
not plug into your outlet, your electrical outlet is not properly grounded and should
not be used. Use another electrical outlet.
2. If changing the outlet did not correct the problem, try plugging into another elec-
trical outlet and repeat the above procedure. If it is still not working, call Customer
Service at 1-866-235-5112.
The high pressure hose will not connect/
stay connected to the spray gun. Is this a
spray gun problem?
1. In most cases, the spray gun is not the problem. The problem is the rubber sleeve
covering the fitting at the end of the high pressure hose. It has likely slipped up
toward the metal tip. To fix: wiggle, twist and/or pull the rubber sleeve down until
the entire tip is visible plus an 1/8 in. of the metal fitting below the tip. Now try
to insert the hose tip into the spray gun. It should “click” into place and will not
come out until the hose is released by pushing in the lever on the underside of the
gun. You may cut away the end of the sleeve with a sharp knife if unable to move
the sleeve down. Be careful not to cut or puncture the hose.
The unit is running but there is no
water flow.
1. Check the water source. Unclog the nozzle on the lance. (See nozzle cleaning
instructions under “Cleaning nozzles”.) Or take off the lance and just spray out of
the spray gun. This will indicate if the problem is with the lance.
Why is water leaking where the high
pressure hose connects to the spray gun?
1. Make sure there is an o-ring at the end of the metal tip of the unit's soft PVC
hose. If no o-ring is present, the connection between the hose and spray gun will
leak.
I can’t remove the lance from the spray
gun. What should I do?
1. All lances and the detergent bottle are attached and removed from the spray gun
in the same manner. Insert the quick-release end of the lance/detergent bottle
into the spray gun. Press the spray gun and lance together (about a 1/8 in.) and
turn clockwise. The lance will lock in place. Remove the lance by reversing this
procedure. Press the spray gun and lance together and turn counter clockwise.
The lance will slide out.
2. Hold the spray gun and lance in an upright position with the nozzle end on the
floor. Push the whole assembly straight down to loosen the connection, and then
follow the removal process again. You may also spray soapy water or a lubricant
in the area where the lance connects to the spray gun.
The power washer turns on for 2 seconds,
shuts off, and will not turn back on. Do I
have a defective unit?
1. When the water is connected, the accessories are assembled properly, and the
power switch is turned on, the power washer may turn on for 1 - 2 seconds to
prime the pump. It automatically shuts off and waits for the spray gun trigger to
be pressed. When the trigger is pressed, water starts flowing through the pump.
The water sensor in the pump “senses” the moving water and automatically turns
the power washer on.
2. Turn the power off, hold in the trigger on the spray gun, so that you have a steady
stream of water. While you are holding the trigger open on the spray gun, at the
same time, turn the power on.
93988 Craftsman 2-n-1 Pressure Washer119.indb 14
17/11/13 下午4:05
