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Technical Specifications

Troubleshooting

PROBLEM

PROBABLE CAUSE

SOLUTION

Pilot will not light

Pilot will not stay on

Gas valve may be OFF

LP cylinder empty

Orifice blocked

Air in supply system

Loose connection

Debris around pilot

Loose connection

Thermocouple bad

Gas leak in line

Lack of gas pressure

Gas pressure is low

Burner will not light

Orifice blocked

Control knob not ON

Thermocouple bad

Pilot light assembly bent or 
not in correct location

Turn the gas valve ON

Refill LP cylinder

Clean or replace Orifice

Purge air from lines

Check all fittings

Clean dirty area

Tighten connection

Replace thermocouple

Check connections

LP cylinder is near empty

LP cylinder is near empty

Remove, clean and replace

Turn knob to ON

Replace thermocouple

Place pilot light in correct position
and retry

Any repairs to the patio heater must be carried out by a qualified person. For further assistance,
contact 

Andersen & Stokke at 

1-855-716-8097

 

 

(US, English only)

MADE IN CHINA

Monday - Friday 8:00 am - 6:00 pm (Eastern time), 
email [email protected], or visit our website at www.andersenstokke.com

Woven Wicker Patio Heater   ITM. / ART 853382
Contact 1-855-716-8097 or Email [email protected]
for assistance. (US, English only / Monday - Friday 8:00 am - 6:00 pm (Eastern time))

 

 

 

 

 

 

 

page no.12

Certifications:
  

ANSI 83.26a-2008/CSA 2.37a-2008, Gas-Fired outdoor infrared patio heater

Rating:
  

Maximum 47,000 BTU/hr. input

Heat Range:
  

Up to a diameter of 6 meter

Fuel:
  

Liquid Propane Gas ( LP )

Manifold Pressure:

  11.00 in. W.C.

Tank Size:

  Nominal 20 lb (9 kg)

Inlet gas supply pressure:
  

Maximum- 250 PSI

  Minimum- 25 PSI

Safety Features:
  

100% Burner shut-off

  Tilt Switch

  

Summary of Contents for 853382

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Page 2: ...H I RX VPHOO JDV WXUQ RII WKH YDOYH LPPHGLDWHO I VPHOO SHUVLVWV FRQWDFW QGHUVHQ 6WRNNH DW 7KH KRVH ZLWK UHJXODWRU DVVHPEO VKRXOG EH VWRUHG LQ D VDIH SODFH WR DYRLG DFFLGHQWDO GDPDJH KLOGUHQ DQG DGXOWV VKRXOG EH DZDUH RI WKH KLJK VXUIDFH WHPSHUDWXUH KD DUG DQG VKRXOG NHHS D VDIH GLVWDQFH DZD WR DYRLG FORWKHV EXUQLQJ RU LJQLWLQJ RXQJ FKLOGUHQ VKRXOG EH FDUHIXOO VXSHUYLVHG ZKHQ WKH DUH LQ WKH ZRUNLQJ...

Page 3: ...x25mm HEXAGON SCREW M6x20mm HEXAGON SCREW WITH PLASTIC RING M6x12mm HEXAGON WRENCH 25 26 3 23 28 30 24 1 1 1 1 1 1 1 1 TOP WOVEN POST BOTTOM WOVEN POST STEEL BASE WITH SAND TANK BURNER DECORATIVE WOVEN RING HEAT REFLECTOR Woven Wicker Patio Heater ITM ART 853382 Contact 1 855 716 8097 or Email CUSTOMERSERVICE ANDERSENSTOKKE COM for assistance US English only Monday Friday 8 00 am 6 00 pm Eastern t...

Page 4: ... or against this appliance 3 DO NOT use or store flammable materials near this appliance 4 DO NOT operate this appliance unless it is fully assembled with reflector and protection guards in place 5 Installation and repair should be done by a qualified service person The appliance must be inspected before use and at least annually by a qualified service person More frequent cleaning may be required...

Page 5: ...e 4 holes Screw in the bolts G with the hexagon wrench H Make sure all 4 bolts G are screwed tightly Open the lid and fill with the sand J into the plastic tank and then tighten lid Woven Wicker Patio Heater ITM ART 853382 Contact 1 855 716 8097 or Email CUSTOMERSERVICE ANDERSENSTOKKE COM for assistance US English only Monday Friday 8 00 am 6 00 pm Eastern time page no 5 ...

Page 6: ...oven post with bottom woven post Make sure the 2 arrows align together Use the washers F and hexagon screws D to screw bottom woven post and top woven post together Make sure the 4 holes on the post show Woven Wicker Patio Heater ITM ART 853382 Contact 1 855 716 8097 or Email CUSTOMERSERVICE ANDERSENSTOKKE COM for assistance US English only Monday Friday 8 00 am 6 00 pm Eastern time page no 6 ...

Page 7: ... screwed tightly The knob of the burner must align with the arrow sticker on the top of the post Raise the decorative ring up to the end and turn it clockwise to make the screws disappear Attach the double sided bolts C into the top of the burner Woven Wicker Patio Heater ITM ART 853382 Contact 1 855 716 8097 or Email CUSTOMERSERVICE ANDERSENSTOKKE COM for assistance US English only Monday Friday ...

Page 8: ...w the wing nuts A on the 3 double sided bolts C Woven Wicker Patio Heater ITM ART 853382 Contact 1 855 716 8097 or Email CUSTOMERSERVICE ANDERSENSTOKKE COM for assistance US English only Monday Friday 8 00 am 6 00 pm Eastern time page no 8 Now the heater is assembled 23 21 20 19 Attach the washers B on the double sided bolts C ...

Page 9: ...Before disconnecting make sure the LP gas tank valve is CLOSED Disconnect gas line from LP gas tank by turning knob counterclockwise until it is loose Caution LP gas tank must be properly disconnected and removed prior to moving this heater Operating Instructions Checking for Leaks Burner Connections 1 Make sure the regulator valve and hose connections are securely fastened to the burner and the t...

Page 10: ...OLJKWLQJ D KRW KHDWHU DOZD V ZDLW DW OHDVW PLQXWHV QVSHFW WKH KRVH DVVHPEO IRU HYLGHQFH RI H FHVVLYH DEUDVLRQ FXWV RU ZHDU 6XVSHFWHG DUHDV VKRXOG EH OHDN WHVWHG I WKH KRVH OHDNV LW PXVW EH UHSODFHG SULRU WR RSHUDWLRQ 2QO use replacement hose assembly specified by PDQXIDFWXUHU Before Lighting LIGHTING INSTRUCTIONS TURN OFF INSTRUCTIONS CLEANING MAINTENANCE STORAGE 7XUQ WKH FRQWURO NQRE WR 2 SRVLWLR...

Page 11: ...fore returning any parts you should contact Vendor s Customer Service Department using the contact information listed below If Vendor confirms after examination a defect covered by this Limited Warranty in any returned part and if Vendor approves the claim Vendor will replace such defective part without charge If you return defective parts transportation charges must be prepaid by you Vendor will ...

Page 12: ...to ON Replace thermocouple Place pilot light in correct position and retry Any repairs to the patio heater must be carried out by a qualified person For further assistance contact Andersen Stokke at1 855 716 8097 US English only MADE IN CHINA Monday Friday 8 00 am 6 00 pm Eastern time email customerservice andersenstokke com or visit our website at www andersenstokke com Woven Wicker Patio Heater ...

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