5
TROUBLESHOOTING
RELACEMENT PARTS LIST
If the pump fails to operate:
For questions or replacement parts, call our Hotline
at
1-888-868-1808 ext 400 8:30 a.m.-5:00 p.m., PST,
Monday-Friday or email us at [email protected].
Check the circuit breaker and try another outlet to ensure the pump is getting electrical power.
Check the pump outlet and tubing for kinks or obstructions. Algae build up can be flushed out with a
Garden hose.
Check the bottom of pump to confirm that the intake screen it is not clogged with debris.
Remove the front cover, and impeller cover to expose the impeller. Turn the impeller to ensure that it is not
broken or jammed.
If the performance of the pump is not satisfactory or the pump does not flow evenly:
Check to make sure the impeller assembly, water sensor, and the front cover are clean.
Adjust flow control knob as needed.
Part
Description
1/2 in. ID tubing adapter
A
A
B
B
C
C
D
D
E
F
F
G
G
H
H
E
E
I
Flow control knob
Front cover
Impeller cover
Shaft support
Back cover
Water sensor
I
Shaft
Impeller assembly
DO NOT ALLOW WATER TO FREEZE IN FOUNTAIN OR PUMP
WINTERIZATION AND STORAGE
If fountain is used in areas with harsh winters where temperatures can drop below freezing even for short
periods of time, it is recommended that all water be removed from the fountain during the cold months.
Also remove the pump by disconnecting from the hose. Clean the pump with plain water and dry it
thorougly before storing the pump in a temperature controlled atmosphere (above freezing).
If pump is removed, clean it with fresh water and dry it thoroughly before storing. It is strongly
recommended to clean the impeller assembly and chamber before storing.
We recommend that you store the fountain during the winter in a climate controlled
garage/shed or cover completly with an outdoor tarp.
