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COP-USA DVR2704XE-L, User Manual

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COP-USA DVR2704XE-L User Manual Download Page 91

DVR User Manual 

85 

a. Make sure the HDD was formatted prior to use. 
b. Maybe the user hasn‟t enabled the record function or has done incorrect setup. Please refer to Chapter 5. 
c.  Maybe  HDD  is  full  and  thus  the  DVR  is  not  able  to  record.  Check  HDD  information  from  Disk  management  and  if  required,  please 
enable the recycle function. 
d. Check the attributes of the HDD. It might be set to read only mode. 
e. The HDD could have gone bad. Please change another one. 
 

Q7. Mouse does not work. 

a. The mouse should be connected to the USB port at the rear side. 
b. After connecting the mouse, allow the DVR to detect the mouse for seconds. If not detected, try restarting the DVR. 
c. The mouse may be incompatible or faulty. Please change a mouse. 
 

Q8. Cannot download ActiveX control. 

a. IE browser blocks activeX. Please do setup as per the steps mentioned below. 

①

 Open IE browser. Click Tools-----Internet Options…. 

 

②

 select Security------Custom Level….Refer to Fig 8-1   

③

 Enable all the sub options under “ActiveX controls and plug-ins”. Refer to Fig 8-2 

④

 Then click ok to finish setup. 

Summary of Contents for DVR2704XE-L

Page 1: ...DVR User Manual For H 264 4 channel digital video recorder All rights reserved ...

Page 2: ...o not power off the DVR when the device is functioning The correct operation to shut down the DVR is to stop recording first use shut down button from the menu and switch off the main power This machine is for indoor use only Do not expose the machine in rain or moist environment In case any solid or liquid get inside the machine s case please turn off the device immediately and get it checked by ...

Page 3: ...nt Panel Descriptions 5 2 3 Rear Panel Instructions 6 2 4 Remote Controller 7 2 5 Control with Mouse 9 2 5 1 Connect Mouse 9 2 5 2 Use Mouse 10 3 Basic Function Instruction 11 3 1 Startup Shutdown 11 3 1 1 Startup 11 3 1 2 Shutdown 11 3 2 Login 12 3 3 Live Preview 12 3 3 1 Live Playback 13 4 Main Menu Setup Guide 14 4 1 Basic Configuration 15 4 1 1 System 15 4 1 2 Date Time 16 4 1 3 DST 16 4 2 Liv...

Page 4: ...21 4 4 Schedule Configuration 21 4 4 1 Schedule 21 4 4 2 Motion 22 4 4 3 Sensor 22 4 5 Alarm Configuration 22 4 5 1 Sensor 23 4 5 2 Motion 24 4 5 3 Video Loss 26 4 5 4 Other Alarm 26 4 5 5 Alarm Out 26 4 6 Network Configuration 27 4 6 1 Network 27 4 6 2 Sub stream 28 4 6 3 Email 29 4 6 4 Server 29 4 6 5 Other Settings 30 4 7 User Management Configuration 32 4 8 P T Z Configuration 34 ...

Page 5: ...p 41 6 Manage DVR 42 6 1 Check System Information 42 6 1 1 System Information 42 6 1 2 Event Information 42 6 1 3 Log Information 42 6 1 4 Network Information 42 6 1 5 Online Information 42 6 1 6 Record Information 43 6 2 Manual Alarm 43 6 3 Disk Management 43 6 4 Upgrade 43 6 5 Logoff 44 7 Remote Surveillance 45 7 1 IE Remote Surveillance 45 7 1 1 On LAN 45 7 1 2 On WAN 45 7 2 Remote Surveillance...

Page 6: ...guration 59 7 6 Tools 60 7 7 Remote Information 60 8 Mobile Surveillance 62 8 1 By Phones with Windows Mobile OS 62 8 2 By Phones with Symbian OS 63 8 3 By Phones with Iphone OS 65 8 4 By Phones with Android OS 73 8 5 By Phones with Blackberry OS 78 Appendix A FAQ 84 Appendix B Calculate Recording Capacity 90 Appendix C Compatible Devices 91 Appendix D Specifications 93 ...

Page 7: ...ctions and high stability Due to these distinctive characteristics it is widely used in banks telecommunication transportation factories warehouse and irrigation and so on 1 2 Main Features COMPRESSION FORMAT Standard H 264 compression with low bit rate and better image quality LIVE SURVEILLANCE Support VGA CVBS HDMI output Support 4 ch SDI video input Support channel security by hiding live displ...

Page 8: ...Client through LAN or internet ALARM 1 channel alarm output and 4 channel alarm input available Support schedule for motion detection and sensor alarm Support pre recording and post recording Support linked channels recording once motion or alarm triggered on certain channel Support linked PTZ preset auto cruise and track of the corresponding channel PTZ CONTROL Support various PTZ protocols Suppo...

Page 9: ...able independently to fit the network bandwidth and environment Support picture snap in remote live Support remote time and event search and channel playback with picture snap Support remote PTZ control with preset and auto cruise Support remote full menu setup changing all the DVR parameters remotely Support mobile surveillance by smart phones Symbian WinCE Iphone or Gphone 3G network available S...

Page 10: ...and safe field 2 Please calculate HDD capacity according to the recording setting Please refer to Appendix B Calculate Recording Capacity Step1 Unscrew and Open the top cover Step2 Connect the power and data cables Place the HDD onto the bottom case as Fig2 1 Step3 Screw the HDD as Fig2 2 Note For the convenience to install please connect the power and data cables firstly and then screw to fix Fig...

Page 11: ... only for reference please make the object as the standard Item Type Name Description 1 Work state indicator Power Power Indicator when connected the light is blue HDD The light turns blue when reading writing HDD Net The light turns blue when it is able to access the network Backup The light turns blue when backing up files and data Play The light turns blue when playing video REC The light turns...

Page 12: ...de in live STOP ESC 1 Quit play mode 2 Exit the current interface or status 4 Input button Direction button Change direction to select items Multi screen Change screen display mode like 1 4 channel Enter button Confirm selection 5 IR receiver IR For remote controller 6 USB USB port To connect external USB devices like USB flash USB HDD for backup or update firmware or connect to USB mouse 2 3 Rear...

Page 13: ...t To connect external USB devices like USB flash USB HDD for backup or update firmware or connect to USB mouse 10 VGA port VGA output connect to monitor 11 Audio in 4 ch Audio inputs 12 Audio out Audio output connect to the sound box 13 Video in 4 ch video inputs 14 DC 12V Power input 15 Power switch Turn on off the power supply 2 4 Remote Controller It uses two AAA size batteries Open the battery...

Page 14: ...ode 6 SEARCH Button To enter into search mode 7 MENU Button To enter into menu 8 ENTER Button To confirm the choice or setup 9 Direction Button Move cursor in setup or pan tilt PTZ 10 Button To increase or decrease the value in setup 11 Playback Control Button To control playback Fast forward rewind stop single frame play 12 AUDIO Button To enable audio output in live mode 13 Auto Dwell Button To ...

Page 15: ...rollers you would need to configure the device ID please refer to below steps Activate remote controller to control the DVR Turn the IR sensor of the remote controller towards the IR receiver on the front panel press the number key 8 twice on the remote then input device ID of the DVR to be controlled Range from 0 65535 the default device ID is 0 and press ENTER to confirm You can check the device...

Page 16: ...ers and symbols click Shift button again to return You can change some values using the mouse wheel such as time Move cursor onto the value and roll the wheel when the value blinks Fig 2 7 Digital Numbers and Letters Input Window It supports mouse drag For e g setting up motion detection area click customized hold down the left button and drag to set motion detection area Setting up Schedule hold ...

Page 17: ...users don t want to setup Wizard please click Exit button to exit Note This DVR can only display options on either VGA HDMI monitor or CVBS monitor at a given point of time If there is live image display without menu options please check if there is display on other device monitor or long press ESC Stop button Long press ESC Stop key can switch the output between CVBS and VGA HDMI 3 1 2 Shutdown Y...

Page 18: ...een display Notice The default user name and password is admin and 123456 For complete operational steps for changing password adding or deleting users please refer to section 4 7 User Management Configuration Fig 3 1 Login 3 3 Live Preview Fig 3 2 Live Preview Interface Symbol Meaning Green Manual record Yellow Motion detection record Red Sensor Alarm record Blue Schedule record ...

Page 19: ...DVR User Manual 13 3 3 1 Live Playback Click Play button to play the record Refer to Figure3 3 User can do complete operation by clicking the buttons on screen Fig 3 3 Live Playback ...

Page 20: ... mode is enabled only when the chosen display mode is not able to display all the available cameras E Zoom Single channel large screen electronic amplification Volume Enable sound PTZ Click the PTZ button to control rotation position speed and auto scan of the PTZ connected to the IP camera Snap Use this button to take snapshots These pictures will automatically be saved in the HDD Record Click th...

Page 21: ...ow Device Name The name of the device as it may display on the client end or on CMS this would help the user to recognize the device remotely Device ID This ID is used to map the DVR with IR remote controller and speed dome cameras Video Format Two modes PAL and NTSC User can select the video format according to the cameras being used Fig 4 3 Basic Configuration Basic Password Check If enabled the...

Page 22: ...evice will auto logout and return to the login interface No Image When Logout If selected there will be no image showing when logout 4 1 2 Date Time Step1 Enter into Menu Setup Basic Date Time tab Refer to Fig 4 4 Step2 Set the date format time format time zone in this interface checkmark sync time with NTP server to refresh NTP server date user can also adjust system date manually Fig 4 4 Basic C...

Page 23: ... save the setting Step4 Select All to setup all channels with the same parameters Fig 4 6 Live Configuration Live 4 2 2 Main Monitor Step1 Enter into Menu Setup Live Main Monitor tab Refer to Fig 4 7 Step2 Select split mode 1 1 2 2 and channel Click button to setup the previous channel group Click button to set the latter channel group Step3 Set the dwell time Step4 Click default to restore defaul...

Page 24: ... to Fig 4 9 Step2 Setup rate resolution quality encode and max bit stream Step3 Select All to set same settings for all channels Step4 Click default button to restore default setting click apply button to save the setting click exit button to exit current interface Note If the rate value set is over high the maximum resources of the device the value will be adjusted automatically Parameter Meaning...

Page 25: ...180s and 300s Expire time The time till which the records would be retained If the set date is overdue the recorded files will be deleted automatically Step2 Select All to setup all channels with the same parameters Step3 Click apply to save the setting click exit to exit current interface Fig 4 10 Record Configuration Time 4 3 4 Stamp Parameter Meaning Rate Range from 1 7 NTSC 1 6 PAL Resolution ...

Page 26: ...ls with the same parameters Fig 4 11 Record Configuration Stamp Before Drag After Drag 4 3 5 Recycle Record This option is used to recycle the HDD space once it is full If enabled the system will automatically delete the old records FIFO recycling space and recycle the space if it is completely utilized The setting steps are as follows Step1 Enter into Menu Setup Record Recycle Record tab Step2 Ch...

Page 27: ... the grid to do relevant setup A highlighted area denotes selected timeline Step1 Enter into Menu Setup Schedule tab Refer to Fig 4 12 Step2 Select channel and double click to pop up a window as Fig 4 13 Now you can edit week schedule Click button to add a certain day schedule click button to delete the selected schedule Copy Copy the specified schedule to other dates If you want to copy the sched...

Page 28: ...Alarm for more details Fig 4 14 Schedule Configuration Motion 4 4 3 Sensor This tab allows to setup schedule for sensor based recording Step1 Enter into Menu Setup Schedule Sensor tab Refer to Fig 4 15 Step2 The setup steps for schedule for sensor based recording are similar to normal schedule setup Refer to 4 4 1 Schedule for details Note The default schedule of sensor based recording is 24x7 tha...

Page 29: ...e alarm type according to triggered alarm type Two option NO and NC Step4 Click Apply button to save settings Step5 Enter into Alarm Handling tab Refer to Fig 4 17 Select hold time and then click Trigger button A dialog box will pop up as Fig 4 18 Fig 4 16 Alarm Configuration Sensor Basic Fig 4 17 Alarm Configuration Sensor Alarm Handling Fig 4 18 Alarm Handling Trigger Step 6 Enter into alarm tab...

Page 30: ...Schedule tab Refer to Fig 4 19 The setup steps for schedule for sensor based alarm are similar to normal schedule setup You can refer to Chapter 4 4 1 Schedule for more details This step is very important for sensor alarm Even if you have enabled the sensor alarm for all channels and setup the trigger you will not see the result of sensor alarm if no schedule is added If you have set the schedule ...

Page 31: ...n area Click icon to test the sensitivity as per the local conditions Once motion is sensed it displays a figure icon Click icon to save the setting Click icon exit current interface Fig 4 21 Motion Area Note Prior to setting motion detection field it is recommended that you click icon to clear the existing field and set afresh Step6 Select All to setup all channels with the same parameters Step7 ...

Page 32: ...n or Disk Lost Step1 Enter into Menu Setup Other alarm tab Refer to Fig 4 24 Step 2 Use the dropdown menu and select the event or the alarm Step 3 Check the required trigger options If the selected event is Disk Full then use the drop down box for Disk Shortage Alarm to choose a threshold value for remaining HDD space If the threshold value is reached the system will trigger the Disk Full Alarm Cl...

Page 33: ...when the system is in alarm 4 6 Network Configuration Network configuration includes five submenus network sub stream Email server and other settings Network settings must be configured if DVR is used for monitoring over network 4 6 1 Network Step 1 Enter into Menu Setup Network network tab Refer to Fig4 26 Step 2 HTTP port the default value is 80 If the value changed you need to modify the IP add...

Page 34: ...ld test the effectiveness of the network by clicking Test button after you setup the network Step 5 If the network is well connected please click Apply button to save settings 4 6 2 Sub stream Step 1 Enter into Menu Setup Network Sub stream tab Refer to Fig 4 27 Step 2 Select fps resolution quality encode and max bit rate Step 3 Select All to set the same settings for all channels Fig 4 27 Network...

Page 35: ...l 4 6 4 Server This function is mainly used for connecting ECMS The setting steps are as follows Step 1 In the server tab select enable as shown in the Fig 4 29 Step 2 Check the IP address and port of the transfer media server in the ECMS The default server port for auto report is 2009 If it is modified please enter into the transfer media interface to check Step 3 Enable the auto report in the EC...

Page 36: ...ing domain name of DVR User should logon the website which provided by the server supplier to register a user name and password firstly and then apply for a domain name on line Fig 4 30 Other Settings Once applied user can access the server from the IE client by using that domain name Enable UPnP User may select UPnP and then enable UPnP function in the user s router Then there is no need for user...

Page 37: ...bcd password is 123456 Click Create Account button to create user account After that you shall provide your card number card expiration and security code as well as billing address Finally click sign up for trial button Now according to the domain name registration of DDNS the domain name for DVR is abc dyndns tv username is bcd and password is 123456 ...

Page 38: ...in the website of domain name supplier Password Password for log in the website of domain name supplier Host domain The domain name user registered at the supplier s website Update interval The interval time of upgrading DVR IP address 4 7 User Management Configuration This tab allows you to add normal or advanced users To add user and setup user authority Step 1 Enter into Menu Setup User managem...

Page 39: ... you want to delete the user please select the user you want to delete in the user list box and then click Delete button If you want to modify the user please select the user you want to modify in the user list box and then click Setup button to modify its general information and authority If you want to change password of a user please select the user in the user list box and then click Change Pa...

Page 40: ...meters by selecting the All box and then doing the relevant setup Fig 4 34 P T Z Configuration Serial Port Definitions and descriptions of network stream Parameter Meaning Address The address of the PTZ device Baud rate Baud rate of the PTZ device Range form 110 300 600 1200 2400 4800 9600 19200 34800 57600 115200 230400 460800 921600 Protocol Communication protocol of the PTZ device Range from NU...

Page 41: ...t the serial number of the preset point Click button to enable the PTZ wiper and click button to enable the PTZ light Fig 4 37 Preset Setting Note PTZ must support wiper and light these two functional buttons can take effect At the same time these two buttons are just available when selecting PELCOP or PELCOD Click Save button to save the settings click icon to hide the tool bar right click to vie...

Page 42: ...line click Clear all button to clear all cruise line from the list box click OK button to save the setting click Exit button to exit current interface Step5 In the Advanced tab while clicking track Setting button a dialog box will pop up as Fig 4 40 Fig 4 39 Cruise Setting Modify Cruise Line Fig 4 40 Track Setting User can control the dome by rotating up down right left and can adjust the rotating...

Page 43: ...k Allow list Fig 4 41 Block Allow List Here authorized user can prohibit computer users within a certain IP address range from accessing DVR or allow computer users within a certain IP address range to access DVR For example if an admin don t want computer users within IP address range from 196 168 000 002 to 196 168 000 004 to access the DVR he can checkmark Block list option and then input such ...

Page 44: ...e right hand side and press Search button A date with highlighted borderline indicates presence of data Step3 Set the start time by clicking a particular grid or by entering the specific value in the start time field Step4 Select the channel display mode and click button to play record Use the playback toolbar to control the playback Note When the monitor resolution is set to VGA800 600 Part of th...

Page 45: ...d 5 2 Event Search Step1 Enter into Menu Search Event Search tab Refer to Fig 5 2 Fig 5 2 Search Configuration Event Search Step 2 Select date and channels on the right hand side A data with highlighted borderline indicates presence of data Step 3 Then checkmark Motion Sensor or All accordingly You can search for motion based recording and sensor based recording Step 4 Press Search button to displ...

Page 46: ... Lock button to unlock this file Delete Select an unlocked file and click Delete button to delete this file Step 4 Use All button to lock unlock or delete all files in the file management column Step 5 Double click an unlocked item to playback 5 4 Search by Image Step 1 Enter into Menu Search Image tab Step 2 Select data and channels on the right hand side Step 3 Press Search button to search for ...

Page 47: ...start end time select channels and click Search button to display the searched data in the data backup list box Step3 Select a required file or checkmark All to select all data files Click Backup button to display Backup information window Step4 In the backup information interface user can check the relevant options for backing up files These options include storage Media backup player and save fi...

Page 48: ... flash drive as an html file using the export button 6 1 3 Log Information In this tab you can search for relevant logs as per the set date and event which includes operation setup playback backup search check information and error This report can further be saved on a USB flash drive as an html file using the export button 6 1 4 Network Information In this tab you can check relevant parameters of...

Page 49: ...o refresh the disk information in the list box Step3 Select a hard disk and click Format button to start format Note All recorded files in the hard disk will be lost once it is formatted 2 Advanced User may check model S N firmware health status of the disk in this tab User also can monitor the temperature internal circuit dielectric material of the disk analysis the potential problems of the disk...

Page 50: ...It will upgrade automatically Note Please wait for a while when the system reboots Never cut off power during upgrading The original configuration will be reserved after upgrade 6 5 Logoff Enter into Menu Logoff tab A log off dialogue box will popup The device will log off by clicking OK button If you want to log in again click icon to enter into user name and password to re login ...

Page 51: ... number instead need add the port number after IP address For example set HTTP port as 82 need input IP address like 192 168 0 25 82 User name and password here are the same with that used on the DVR The default is admin and 123456 7 1 2 On WAN There are two ways for the DVR to connect to internet 1 Connect the DVR to internet through router or virtual server Step 1 Enter into the DVR s Main Menu ...

Page 52: ...iew with IE Browser 2 Connect the DVR to internet through PPPoE directly Step 1 Enter into the DVR s Main Menu Setup Network interface to enable PPPoE and then input user name and password received from your ISP Next click Apply The DVR will connect to the server and would give a confirmation message Step 2 When accessing the remote interface of DVR user can input WAN IP to access directly user ca...

Page 53: ...Remote Surveillance through Apple PC Note Because the current plug in version of client end just only supports 32 bit mode so the safari browser shall start 32 bit mode If the browser is the earlier MACOS version the default setting is 32 bit mode and the setting can be skipped The Setting steps are as follows First Right click safari icon and select Show in Finder Second Select Applications Right...

Page 54: ...rting Apple computer click Apple icon The following window will pop up Please select System Preferences Internet Wireless click Network Step 2 Enter into Network interface and then click Ethernet Connected to check the internet connection of Apple PC ...

Page 55: ...ame as the PC If using DHCP please enable DHCP in the DVR and router Step 4 After finishing the above information users can enter LAN IP and http port in the Safari browser For example input http 192 168 1 100 81 here 192 168 1 100 is LAN IP of DVR 81 is the http port of DVR Click button the browser will download Active X control as shown below Step 5 Click icon and then select the Active X contro...

Page 56: ...t the DVR to internet through router or virtual server Step 1 The network setups are the same as step one to step four of point 1 on WAN of IE remote surveillance Step 2 Enter WAN IP and http port in the Safari browser to install the Active control Then a window pops up and asks for user name and password Input name and password correctly and enter to view 2 Connect the DVR to internet directly St...

Page 57: ...ol and function Definitions Channel indicator Screen display mode Volume Snapping picture Start manual record Start IE record Bidirectional talk Playback PTZ control Master sub stream status Note click button to record manual and the record file will be saved in user s PC ...

Page 58: ...e dome rotate up means the dome rotate up left means the dome rotate up right means the dome rotate down means the dome rotate left down means the dome rotate right down means the dome rotate left means the dome rotate right means the dome stop rotating Drag the scroll bar to adjust rotating speed of the dome Iris button Click button near Iris button to increase light of the dome Click button near...

Page 59: ...y channel but it requires low network bandwidth as compared to the master stream Therefore users can select the stream according to their bandwidth All to master sub stream Set all channel to master stream or sub stream Enable audio Enable or disenable audio Full screen The live preview picture will display in full screen and the tool bar will be hidden double click left or click right mouse to re...

Page 60: ... record playback interface refer to Fig 7 4 Select the record date and channels and double click the file name in the record file list box Then user can play that file and preview the picture Fig 7 4 Play Record File Interface This DVR supports remote time search event search and file management ...

Page 61: ...ct the date in the area and record channels in area Step3 Click Search button The record data will be displayed in the data information list box Step 4 Set the Start time and display mode in the area as required Step 5 Click play button to playback Step 6 Click the relevant buttons in the interface for operation like FF pause change channel mode research etc Please refer to Fig 7 6 ...

Page 62: ...DVR User Manual 56 Fig 7 6 Playback by Event Search By Event Search Step1 Enter into Search Event Search Refer to Fig 7 7 ...

Page 63: ... event type motion and sensor Step 4 The events will be display in the event list box by clicking Search button Step 5 Double click certain item to playback File Management Step 1 Enter into Search File management Refer to Fig 7 8 Step 2 Select highlighted date and channels Step 3 Click Search button to search the recorded files ...

Page 64: ...ock button to lock this file that ca not be deleted or overlaid Unlock Select a locked file and then click unlock button to unlock this file Delete Select an unlock file and then click delete button to delete this file from file list 7 4 2 Remote Backup Click Backup button to enter into backup interface Refer to Fig 7 9 ...

Page 65: ...e saved on user s PC 7 5 Remote System Configuration You can do remote setup of the device which includes functions like basic configuration live configuration record configuration schedule configuration alarm configuration network configuration PTZ configuration and user configuration You should select an option from the menu list on the left and then setup the relative parameters Only one user c...

Page 66: ...t tool You can view the status of the HDD change view the read write properties and can also format the HDD remotely 7 7 Remote Information The Info tab provides a web based interface to access the general information pertaining to the DVR s settings It includes five submenus System Event Log Network and Online users The sub menu list and the options in every menu are similar to that of the DVR Pl...

Page 67: ...ual 61 Fig 7 11 Remote Information Search Note There may be slight differences with respect to functions of remote surveillance between through IE and through Apple PC Here we only take IE remote access for example ...

Page 68: ...e instructions on mobile client end for five OS 8 1 By Phones with Windows Mobile OS Step1 Firstly activate the network access on mobile phone and then run Internet Explorer Input the server s address and the connection is built up shown as below picture in the left Step2 Click on the software name A dialog box pops up as below picture in the middle Step3 Click Yes to start downloading and install...

Page 69: ... as follows Symbian S40 support Symbian UIQ support Symbian S80 support Symbian S60 support Symbian S60 3rd Edition Symbian OS v9 1 support Symbian S60 3rd Edition with FP 1 Symbian OS v9 2 support Symbian S60 3rd Edition with FP2 Symbian OS v9 3 support Symbian S60 5th Edition Symbian OS v9 4 support Symbian S60 5 1 Edition Symbian OS v9 5 support Step1 Enable the network access on mobile phone T...

Page 70: ...op up after downloading and ask if install the package Click YES to install Step5 A Scam shortcut icon appears on the system menu after finished Step6 Run Scam program It will enter a function interface Refer picture in the left Step7 Click System setting Login Setting to enter login interface Refer picture in the right Step8 Input the server s address ID and password respectively Then save Notice...

Page 71: ...nd password here are the same with that used on the DVR The default is admin and 123456 Step10 In Live View users can snap pictures change channels and control PTZ Refer picture in the right 8 3 By Phones with Iphone OS 1 Install through Iphone Step 1 Open App Store function of Iphone Step 2 Enable search function to search Superlive ...

Page 72: ...anual 66 Step 3 Click Superlive pro enter into introduce interface and then click FREE it will change into INSTALL Step 4 Input iTunes Store password and then click OK The software will be installed automatically ...

Page 73: ...te If it is the first time for user to operate please enter user ID if there is no Store account user needs to apply for one 2 Install through PC Step 1 Install iTunes store in PC and then login Step 2 Connect iPhone and PC ...

Page 74: ...rch Superlive Pro Step 4 Click free application button Step 5 Input apple ID and password then click acquire Step 6 Checkmark synchronously apply program and Superlive pro and then click apply button Operation Instruction for Superlive Pro 1 Login interface ...

Page 75: ...ame and password Click Remember server to save the setting click button can quick input saved server address user name and password 2 Main Interface Image view Four channel Playback Snap Setting Record Information view Audio Server list Talk Logoff PTZ Single channel ...

Page 76: ... enter into the next interface To return to the previous interface Preset select the preset point Cruise Set the cruise line Speed Rotate speed of the PTZ 3 Image View After the image is snapped you can click icon to enter into the image view interface Select the image and click it to amplify this image Then you can copy or delete the image Click close button to return to the previous interface ...

Page 77: ...ck and click button Now you can see the local file list Select a file and click play button to playback You can also copy or delete the file Finally click Close button to return to the previous interface You can also search file to playback through time search event search and remote file search Please click the related button 5 Server list ...

Page 78: ...ick icon to edit the server information and click icon to delete this server information 6 Configuration interface Click icon to enter into Settings interface You can set many properties such as local basic live record schedule alarm network etc Please see chapter four in respect of setting steps for more details 7 Information View Interface ...

Page 79: ...rmation of device name device ID hardware version MCU version and so on In the network interface you can see the information of http port server port IP address gateway network status etc In the online users interface you can see the information of the current online users 8 4 By Phones with Android OS Software Installation Step 1 Run Google Market program Step 2 Search Supercam ...

Page 80: ...er Manual 74 Step 3 Press Install button Step 4 Click OK button Step 5 user can view the download and install process in notifications Once finishing downloading the software will install automatically Login ...

Page 81: ...setting click button can quick input saved server address user name and password Main menu Playback playback record file Image image view Log log record Server List device list Live live view Settings software setting Information device information view Help software help center Logoff logoff and return to login interface ...

Page 82: ...w Image view Record playback Stop playing Single channel display Screen mode Four channels display Snap PTZ Talk Record Live audio Hide The first picture The previous picture Next picture The last picture Zoom in Zoom out Delete ...

Page 83: ...irst choose channel Second select the record file and click it to playback Finally click Return button to return to the previous interface Server list Config interface Play Pause Stop Fast forward Slow play Add a server list Modify a server list Delete a server list Return Return to the previous interface ...

Page 84: ...s Sensor Motion happen sound alarm will be triggered If shake Alarm is enabled when Video Loss Sensor Motion happen shake alarm will be triggered Storage setting User can setup the relevant parameters of mobile video This function can be valid only insert SD card Display setting User can setup display order or display mode ...

Page 85: ...lly Note If the software fails to download please check in accordance with the following steps 1 Check whether the network of mobile phone is normal or not 2 Check whether DVR server connect network normally or not 3 Modify the option of Browser Configuration 1 Enter into Menu Option Browser Configuration configure referring to the following figure in the left 2 Enter into Menu Option Cache Operat...

Page 86: ...em will be solved Login Enter server s IP address or domain name user s ID and password Click Remember server to save the setting click button can quick input saved server address user name and password Main interface Playback playback record file Image image view Log log record Server List device list Information device information view Help software help center Logoff logoff and return to login ...

Page 87: ...DVR User Manual 81 Live view Note User can click Return button on the Blackberry phone to return the previous interface ...

Page 88: ...switch to Fig 2 interface Snap Full screen Background alarm Stop rotating the PTZ Upward rotates the PTZ Downward rotates the PTZ Leftward rotates the PTZ Rightward rotates the PTZ Zoom In Focus In Iris Add Zoom Out Focus Out Iris Sub Preset Select the preset point Group Set the cruise line Server list ...

Page 89: ...DVR User Manual 83 Software configuration Information view ...

Page 90: ...ere is no output a The power from the adapter may be not enough for operating the DVR Please use the power adaptor supplied along with the DVR b It could be a wiring issue Please check the connection for the same c Check the monitor settings Q4 Why are no images displayed on few or all the channels of the DVR a It could be a wiring issue Please check the cable and the ports of the cameras and DVR ...

Page 91: ... gone bad Please change another one Q7 Mouse does not work a The mouse should be connected to the USB port at the rear side b After connecting the mouse allow the DVR to detect the mouse for seconds If not detected try restarting the DVR c The mouse may be incompatible or faulty Please change a mouse Q8 Cannot download ActiveX control a IE browser blocks activeX Please do setup as per the steps me...

Page 92: ...it all the time a HDD power cable and data cable may not be well connected Please check the connections for HDD b It is also possible that the DVR was forced to stop because HDD has a bad sector and it may have caused the system to halt Check with a good known HDD or try formatting the existing HDD Q10 How to input password and numbers in the interface ...

Page 93: ...D the migrated disk being installed would have to be formatted In general migrating disks from one DVR to another is not recommended Q12 What is the minimum configuration required for remote monitoring PC Module Parameters CPU Intel Celeron 2 4G Motherboard Intel 845 HDD 80G RAM 512M VGA NVIDIA GeForce MX440 FX5200 ATIRADEON 7500 X300 OS Windows 2000 SP4 above Windows XP SP2 above VISTA DirectX 9 ...

Page 94: ...ckup Then double click to open your USB disk to find your backup files and backup player Double click icon to install backup player After you install it open this player and click Open Path button to open your backup file Next click play button to play the backup file Double click the image and then right click to enable audio If you save your backup files in AVI format you can directly open your ...

Page 95: ...DVR User Manual 89 ...

Page 96: ...er 9M 1013 Medium 7M 788 Low 6M 675 Lower 4M 450 Lowest 1 5M 169 The calculation format is Total Recording capacity Used space per hour MB h coverage rate of hard disk recording time hour channel numbers For instance one customer uses PAL cameras set resolution to 1080P video quality to Lowest frame rate to 6 fps for enabling total 4channels He wants the unit to record continuously in a month Belo...

Page 97: ...SB drive after test Brand Capacity SSK 512MB 1G 2GB Netac 4GB Kingston 2GB Aigo 2GB Smatter vider 1GB SanDisk 4GB 2 Compatible SATA CD DVD writers after test Brand Model TECLAST GH22NP20 TL 22XD BENQ DW220S 0K4 LITEON DH 20A6S01C LITEON DH 20A4P02C SAMSUNG TS H653B ...

Page 98: ...92 3 Compatible HDD list Brand Capacity Seagate Barracuda 80G 160G 250G 320G 1 5T 2TB Seagate SV35 3 1T Seagate Pipeline HD 2 500G Maxtor Diamondmax 160G HITACHI Deskstar 80G 160G WD WD1600JS 160G Samsung HD161HJ 160G ...

Page 99: ... Rate 25FPS PAL 30FPS NTSC Audio Input RCA X4 Audio output RCA X1 Alarm Input NO or NC 4CH Alarm output 1CH Record Mode Manual Sensor Timer Motion detection Simplex Duplex Triplex Pentaplex Network Interface RJ45 LAN INTERNET PTZ control YES Communication interface RS485 USB2 0 x 2 one for backup another for USB mouse Disk info SATA x 2 DVD RW x 1 or SATA x 3 Remote controller YES Power Supply 12V...

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Page 101: ...Quick Start Guide 4 Ch DVR ...

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Page 103: ... cover to connect the power and data cables Place the HDD onto the bottom case as Fig 1 1 Step 2 Screw the HDD as Fig 1 2 Fig 1 1 Connect HDD Fig 1 2 Screw HDD Notice 1 For the convenience to install please connect the power and data cables firstly and then screw to fix 1 2 Install DVD Writer Step 1 Unscrew and Open the top cover to connect the power and data cables Place the DVD writer onto the b...

Page 104: ...up Shutdown 3 1 Startup Step1 Connect to cameras and monitor Step2 Connect with the source power Step3 The device will boot and the power indicator will display blue Step4 A WIZZARD window will be pop up 3 2 Shutdown You can shut down the device by using IR remote controller and mouse By IR remote controller Step1 Press Power button This will bring up a shutdown window The unit will shut down by c...

Page 105: ...ort is 80 The default server port is 6036 You can check Obtain an IP address automatically to acquire network information or input IP address subnet mask gateway preferred alternate DNS server manually This function is used to monitor DVR through internet See Section 10 for details Click Next button This will take you to record setup window Select resolution fps encode quality and max bitrate The ...

Page 106: ...er you exit the wizard setup you can login to the DVR Notice This DVR can only display options on either VGA HDMI monitor or CVBS monitor at a given point of time if there is live image display without menu options please check if there is display on other device monitor or long press ESC Stop key to wait for login dialog box to appear Long press ESC Stop key can switch the output between CVBS and...

Page 107: ...dress DDNS transmission video parameters here User configuration Administrator can add delete users and change their authorization PTZ configuration Users can set protocol baud rate address presets and auto cruise track here Advanced configuration Users can reboot the device and import export data into or from mobile storage medium 7 Recording Setup A user needs to install and format a HDD and set...

Page 108: ...her days Finally click OK button to save week schedule Step 4 Select other channels and set timeline for them or select Apply Settings To All Channel and click Copy button to set the same settings for all channels 7 3 Motion Based Recording Motion detection based recording when there is a motion event detected the camera will be triggered to record To Setup Motion Based Recording Step 1 Enter into...

Page 109: ...on to clear the set detection area Click icon to test the sensitivity as per the local conditions Once motion is sensed it displays a figure icon Click icon to save the setting Click icon exit current interface Step 5 Enter into Menu Setup Alarm Motion Schedule tab to bring up schedule settings for motion alarm The setup steps are similar to normal schedule setup You can refer to 7 3 Schedule Reco...

Page 110: ...tab to bring up schedule settings for sensor alarm The setup steps are similar to normal schedule setup You can refer to 7 3 Schedule Recording for details Note The timelines of the two schedules must match otherwise you cannot get the record in some time 8 Playback This unit supports four kinds of playback 8 1 Live Playback Click Play button on the main menu bar to playback the record User can do...

Page 111: ...ick button to play record Use the playback toolbar to control the playback 8 3 Playback by Event Search Step 1 Enter into Menu Search Event Search tab Step 2 Select date and channels on the right hand side A data with highlighted borderline indicates presence of data Step 3 Then checkmark Motion Sensor or All accordingly You can search for motion based recording and sensor based recording Step 4 P...

Page 112: ...in Alarm Handling for different kind of alarms Please refer to 4 5 Alarm Configuration for details 9 Back up This unit supports backup by USB flash DVD writer and USB HDD Step 1 Enter into Menu Backup tab Step 2 Set the start end time select channels and click Search button to display the searched data in the data backup list box Step 3 Select a required file or checkmark All to select all data fi...

Page 113: ...me network Input the IP address of the DVR in IE address bar and press enter If HTTP port is not 80 add the port number after IP address IE will download ActiveX component automatically Enter the username and password in the subsequent window 10 2 Access DVR on WAN 1 Connect the DVR to internet through router or virtual server Please enter into Menu Setup Network Setup as shown above Input IP addr...

Page 114: ...ce to enable PPPoE and then input user name and password received from your ISP Next click Apply The DVR will connect to the server and would give a confirmation message If users want to utilize dynamic domain name please apply for a domain name in a DNS server supported by the DVR or router Then add to the DVR or router When accessing the remote interface of DVR user can input WAN IP domain name ...

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