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COP-USA CD58NV-IRTVI20, Operation Manual

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COP-USA CD58NV-IRTVI20 Operation Manual Download Page 53

53

 

 

Annex I:   Troubleshooting 
 

Problem Phenomenon 

Possible cause 

Can’t control DOME 

RS485 line port connect wrong. 
Control protocol,ID or baud rate in RS485 of IP camera not same as   
DOME 

Can’t connect IP camera 

IP camera’s IP address had been modified. If yes, please use ONVIF 
  Discovery Tool to test IP and re-set IP address. 
To find if management PC are in the ful-Mesh of IP camera. 

User IE or client can connect successed,but   
can’t disaplay image, image display window 
  are all dark. 

HD camera module can not work normally, may due to differentsystem 
 (PAL,NTSC) 
There are same IP address in the network. 
If PC system is Windows 2000,please install SP4patch and DirectX8.0. 

Original WEB port and data port had been 
  modified, now can not access IP camera 

UserONVIF Discovery Tool to search and modify port. 

If IP camera’s IP address is not the Full-Mesh 
of Management PC, can it modify IP camera’s 
 IP address.  

Use ONVIF Discovery Tool to search and modify. 

After modify IP address or gateway, can not   
access. 

After modity IP address,sub-net mask,port ...etc port, please save and 
re-start DOME, then use ONVIF Discovery Tool to seach whether 
  modified IP are correct. 

 

 

 

 

Summary of Contents for CD58NV-IRTVI20

Page 1: ...HD TVI IR High Speed Camera Operation Manual Prior to operation please carefully read this manual ...

Page 2: ...elves which may be only done by the qualified staff A flash of light in equilateral triangle is used for reminding user that there are non insulated dangerous voltage points nearby this product endanger the personnel safety An exclamation mark in equilateral triangle is used for reminding user of referring to the literal description about its operation and maintenance V2 0 ...

Page 3: ...NVIF Discovery Tool configuration camera IP address 11 2 3 Log in the network 13 2 4 Video Activex install 15 2 5 Video preview 17 2 6 Device parameters 23 2 7 File management 33 2 8 System information 33 Chapter III OSD menu setup 35 3 1 Main menu 35 3 2 System information 35 3 3 Camera setup 35 3 4 DOME setup 37 3 5 System setup 43 Chapter IV DOME Installation Description 46 4 1 Safety measures ...

Page 4: ...preparation 47 4 6 Installation ways 48 4 7 Installation description 49 4 8 Outgoing lines of DOME 51 Annex I Troubleshooting 53 Annex Ⅱ 24VAC line gauge and transmission distance relationship 54 Annex Ⅲ Lightning and surge protection 55 Annex Ⅳ Maintenance of the terms of service 57 ...

Page 5: ...repair Installing safety During installation please refer to the user installation manual handle the DOME with care and do not squeeze any structural component lest mechanical failure might be caused The camera glass is a high grade optical product and may not be touched with a naked hand as it may scratch the glass impairing image quality Qualification of maintenance workers All installation and ...

Page 6: ...ll the product beyond the specified temperature humidity or power specification Do no remove any internal component of the DOME lest it might affect the use There are no parts repairable by users inside it Whether the DOME is powered on or not please do not aim the camera at the sun or a very bright object and do not aim it at or have it monitor a bright and still object in a long time ...

Page 7: ...hannel alarm output Privacy mask 8 area Focus limiting DOME according to current zoom to change manual control speed automaticly Auto flip After camera tilt pan will autorotation180 Horizontal scan 8pcs limit scan 360 scan scan speed adjustable Pan speed 0 120 s Pan range 360 endless Tilt range 0 90 Tilt speed 0 90 s Baud rate 2400 4800 9600 19200 bps Fan Heater Auto control Relative humidity 10 7...

Page 8: ...ng Optional accessories Ordinary infrared Infrared illuminant High brightness LEDx36pcs Wavelength 850nm Projection distance 100m Power consumption 4W Control of the infrared lamp Auto manual Life of the infrared lamp 20000h ...

Page 9: ...nd operate is the same as tradition CCTV products Suitable for HDTVI standard s DVR gang control control standards Built in high speed PTZ pan 360 degree continuous rotation Image resolution Max support 1080P 1920 H 1080 V 30fps Video coding H264 High Profile 255pcs preset 8pcs cruise each can set 32pcs preset 8 groups pan scanning Support motion detection network cable break storage full etc alar...

Page 10: ...g focusing the laser light spot does not bounce After special treatment the laser transmittance of the optical lens may exceed 98 Homogenization of laser light spot As the light source adopts a semiconductor laser unit with optical output after the laser light source is incorporated into the optical fiber and transmitted a unique homogenization technology will be adopted to make the lighting effec...

Page 11: ...NVIF Discovery Tool configuration camera IP address In system CD we support ONVIF Discovery Tool for user it can used for device management test Search IP camera or Video server device which in the network View IP Hardware etc information Modify IP subnet mask and gateway ...

Page 12: ... are the same so if before install Ip camera you can use ONVIF Discovery Tool to configurate IP address Use mouse to choose the device input the device ONVIF protocol s username and password double click will popup current device s information dialog box can configurate IP adrress etc After modity click SAVE it will show you a tip to tell you are sucess then click Reboot to re start the device ...

Page 13: ...2 168 1 8 If screen show Request timed out or destination host unreachable it means install not OK Pleae check below Hardware connect correct or not PC s TCP IP set Full Mesh as IP camera or not Whether network forbit PING command or not please ask network manager 2 3 Log in the network This chapter introduce how to access IP camera through web browser This manual s interface are under Windows XP ...

Page 14: ... 192 168 1 8 Enter into login interface In login interface input IP camera s username Default Admin Password Default 888888 you can choose remember username and PW then click login when going into user interface will popup below dialog box click OK after a series install operate and install video Activex re start brower you can view video ...

Page 15: ...ivex install Log into user interface you can click top right Player download Interface will popup player download dialog box shown as right Picture choose Run will popup below dialog box Click Run install video Activex ...

Page 16: ...16 Click Next continue install Choose a disk to install this software then click Install Continue install ...

Page 17: ...t picture Click Close finish Install close IE Then Login DOME IP address can view video Ps If your Activex in your PC is old version IE will popup information to ask you install newest Activex version 2 5 Video preview 1 2 4 3 ...

Page 18: ...eters and speed dome function Settings Enter the picture management or local video playback and download System information display Player Activex download Exit user interface back to Login interface Area 2 Front end capture and capture file will save into TF card Area 3 Preview interface Top left OSD show DOME s protocol ID Year date time DOME direction and specific coordinates camera s zoom DOME...

Page 19: ...eans DOME constant speed in a clockwise from left limit point to the right limit point setup step as below 1 Through adjust camera to desired point click can set left limit point Pan move DOME to 2nd position click can set right limit point scan speed 2 After operate click can call back scaning line Patrol Patrol is a path for camera through multiple serial number cruise points patrol setup as bel...

Page 20: ...odel D zoom ON OFF Zoom speed 0 7 Focus mode Auto Manual ICR Mode Day Night Auto AE Mode Auto Manual SP AV Shutter speed 1 1 10000 Exp Comp 7 7 Backlight ONOFF WDR mode ON OFF Aperture 0 15 Aperture priority effectively WB mode Auto Indoor Outdoor Auto tracking Manual RGC 0 255 BGC 0 255 Denoise 0 5 Gamma Standard Direct line low middle high Flip ON OFF Default setting Camera parameter is set back...

Page 21: ...en device preview choose AUX specfication is as bleow Night vision Mode OFF ON AUTO Period 0 60 Threshold 0 252 Gain 0 64 Wiper Mode One limit N time Time 10 600 Start Start wiper Stop Stop wiper Other Defrost User hearter to defrost ...

Page 22: ...ion Enable Disable ON Auto Mode 2D 3D 3D Strong noise reduction Mixed noise reduction Level 0 168 Edge enhance Enable Disable ON Level 0 31 Image adjust Brightness 0 127 Contrast 0 127 Saturation 0 255 Flip Image up and down prevision Mirror Image left and right prevision Default setting All setup in Image are going into default seeting Factory ...

Page 23: ...If there is no successful jump please manually modify IP camera is a kind of IP device before use need configurate IP address gateway etc information We has configurate default IP information this value can be change if you need The device IP address192 168 1 8 Netmask 255 255 225 0 Gatway 192 168 1 1 Dataport 6002 2 6 2 Portocol setup Onvif protocol default open Device ID is 28181 server assign t...

Page 24: ...h alarm information will according to this ID to send alarm information Note All the paramerters are provide by 28181 device details please ask28181 server manager 2 6 3 Stream setup Enter Device parameters Stream setup can setting stream ...

Page 25: ...me interval will influence with image quality and stream Sub stream s option open then Real video choose stream sub stream can be choose JPEG quality Recommended value 20 the lower value the better image quality Auto snapshot Auto capture can be close also can tranmission to SD card FTP also can uploading to SD card FTP to save Trigger set time means at regular intervals will capture a picture by ...

Page 26: ...eo function not enabled Video mode has 3 kinds manual record when manual click in Real time video interfac Record control Alarm record when trigger alarm automatic record Timing record according to order plan to timing record Record mode can be manual record alarm record or timing record these kinds record mode s combination ...

Page 27: ...g value will stop record or automatic to delete oldest record file then record again 2 6 5 Video setup Input can set as 1080P25 1080P30 720P50 720P60 change this option will change camera video type and influence coding and ouput video Output system Change NH1 series s CVBS analog system PAL NTSC will not influence SDI series products s output modity this parameters need reboot device ...

Page 28: ...riority priority Middle priority low priority When several alarm is alarm at same time firstly corresponding most priority then priority then middle priority at last low priority When alarm can setup linkage contain Scanning 1 to 4 patrol 1 to 4 pattern 1 4 preset 1 4 day mode and night mode Auto cancel alrm set auto cancel alarm time 1 10mins can be choose 2 6 7 Schedule setup Schedule function m...

Page 29: ...orignal point When DOME or speed dome in a patrol will not back to oringal point If you no need it back to orignal point please let this option OFF Park time Set park action time means in how many time if DOME or speed dome do not be controled it iwll be back to orignal point 1 99mins for option Patrol freeze During patrol freeze image ON OFF for option Autoron After power on come to re set state ...

Page 30: ...re all hide both in analog image or IP image Image mode Display image mode OSD menu TXT mode Display TXT mode OSD menu subtitle position typeface s size edge distance code flow superposition and other thing to edit Edge distance means preview interface top left character the distance of video edge ...

Page 31: ...ice s time s mins Variations also can be free combination subtitle s position typeface s size edge distance line spacing can be edit Each OSD area MAX size is 480x160 If wide than this will automatic word wrap if high than this some part will not display Stream overlay option control caharacter display or hide in IP image But not control character in Analog image Note Character in preview interfac...

Page 32: ...n will display above dialog box This could take a few minutes please be patient Click OK update time according to how big update file whole updata package need around 1 2mins After uploading will display2nd dialog box tell you Uploaded sucessfully Need to restart to take effect do not power off Click OK will re start or choose Cancel then click OK device will update after re start this time re sta...

Page 33: ...download and delete function means this file is video click this icon will open video file to palyback click will back to file management interface means this file is picture click can view in the picutre click mouse can amplificationcorresponding position 2 8 System information General Display DOME or Speed dome s model DOME or Speed dome s inner temperature ...

Page 34: ...irm motor board is suitable for main control module or not Storage Flash file system size display total capacity of program memory chips when update program is less than free space can update SD file system display TF total capacity and relevant use consituation Network Display DOME s MAC address IP Sub way mask gatway information RS 485 Display DOME protocol address baud rate information Camera D...

Page 35: ...er set sub menu can setup camera s parameter privacy mask etc camera modle Automatic Identification DOME setting Enter DOME setup sub menu can setup preset patrol scan pattern schedule alarm and other function System setting Enter system setup sub menu can setup PW interface display network parameters datatime DOME video compass benchmark factory reset system restart etc function 3 2 System inform...

Page 36: ...tline of object WB Mode White balance mode auto manual indoor outdoor auto tracking Red Gain When white balance mode is Manual mode can adjust Re gain Blue Gain When white balance mode is Manual mode can adjust Blue gain Denoise Used for when image not clear because of low light 0 5 for option 0 means close denoise Gamma Gamma correction mode high midele low direct line standard Flip Camera flip f...

Page 37: ...e ON OFF EE level adjust Edge enhance level 0 31 Brightness 128 127 adjustable Contrast Adjust contrast 128 127 Stauration Setting 0 255 Flip Pan not change just flip tilt Mirror Pan flip tilt not change TVI setting TVI parameters setup 3 4 DOME Setup Preset setting Enter Preset setup sub menu Add Add new preset position ID Display preset NO Tilt Set preset s title it has Chineese English No punct...

Page 38: ...nctuation mark etc Add Enter to patrol edit sub menu Preset Current position 1 255 preset for option Dwel time Patrol this preset can stop time 5S 60S for option Patrol Speed Patrol to next position s speed 1 8 step for option Locate Preview this preset Clear Clear this configuration and return Return Save confituration and return Run Save patrol setting and run patrol Scanning setup Enter scannin...

Page 39: ...ar Clear scan setup and return Bck to previous menu Pattern Setting Enter pattern setup sub menu Pattern No Edit pattern 1 8 for option Tilt Enter pattern No can setup title for pattern it has Chinese English No punctuation mark etc Record Record pattern self learning Choose start position press OPEN key to continue record Run Save setup and run pattern after run then outside menu joystic can cont...

Page 40: ...ese English No punctuation mark etc Date Schedule edit setup Sunday Satday Time Schedule time edit Start hour Start time setup hour choose Start min Start time setup min choose End hour End time setup hour choose Endo hour End time setup min choose Action Setup schedule action choice Day mode night mod patrol 1 4 pattern 1 4 preset 1 4 scan 1 4 OFF ...

Page 41: ...lram s condition normally open Normally close for option Priority Setup alarm priority Higest High Midele Low for option Action Setup linkage day night patrol1 4 pattern1 4 scan1 4 preset1 4 OFF Auto Cancel Setup Automacit cancel alram 1 10mins for option Manual Cancel Cancel current alarm until next time trigger Clear Clear configurate and back to previous menu Return Save configurate and back to...

Page 42: ...stop by manual mode Defrost Through heart device to defrost time is 30s Return Save configurate and back to previous menu Other setting Enter other sub menu Auto Flip When camera arrive at tilt postion pan run 180 ON OFF for option Speed limit When camera in high zoo DOME or speed dome will automatic let speed slow ON OFF for option Park action When this option Open will open park action function ...

Page 43: ... 4 scanning 1 4 OFF Shortcut command quicky comand ON OFF Pan speed Choose pan speed Max fast fast middle fast low fast for option Return Save configurate and return 3 5 System setup Enter system setup sub menu Password setting Enter menu PW setup sub menu New password Max 8 character When set 0 can clear PW It has Chinese English No etc Re enter Input new PW confirm Confirm Save setting and retur...

Page 44: ... Cancel setupt and return Network setting Enter network setup sub menu IP Setup DOME s IP address Mask Sub net mask setup OK Save and return Cancel Canel modity and return Datetime setting Enter date time setup sub menu Year month day hour minute Time setup user can according to themselves to setup OK Save and return Cancel Cancel setup and retun Picture setting Enter DOME video setup men menu ...

Page 45: ... current direction Total 8 direction can display Factory setting Setup back to factory setting sub menu Reset camera setting Camera parameter setup privacy mask setup to factory setting Reset DOME setting Preset patrol scan pattern schedul alarm setup to factory setting Reset All Reset all the facotry setting Contain Camera setting DOME setting Return Return to previos menu Reboot System re start ...

Page 46: ...sition for installing purpose The lifting equipment must have the excellent safety performances 4 2 Warning Forbid to install and operate this product at the dangerous area for storing or using the flammables or explosives During the installation and operation of this product strictly obey all national and local electrical safety codes Confirm that the nearby touchable fixtures and this product ha...

Page 47: ...uit or mixed manner When the system is separately grounded the ground impedance shall not be greater than 4Ω and the section area of the earth conductor shall not be greater than 25mm2 This product adopts TVS plate electrode lightning protection technology and may effectively prevent the damage of the device caused by instantaneous lightning strikes surges and other types of impulse signals at or ...

Page 48: ...E will execute factory default setting If everything is normal after the test normal installation may be conducted 4 5 5 Please keep all packing materials of the DOME After the DOME is unpacked please take good care of the original packing materials of the DOME so that the DOME may be packed with its packing material and mailed to the agent or the manufacturer in case of a problem 4 6 INSTALLING W...

Page 49: ...d be with the wall bracket NO TE The wall for installation must be without delaminating to make sure that the bracket is fixed on the wall not the surface cover 1 Unpacking and take out the dome camera and its accessories with care 2 Please draw four drill hole with bracket on the wall Figure4 Figure 4 ...

Page 50: ... the bracket which is used for connecting the cable Then let the cables together through the wall and pull to the outside Then fix the bracket to the wall with four M8 screws flat gasket and spring gasket Please find the looks after finished Figure 6 Figure 5 Figure 6 5 Please fix the dome to the bracket alignment will screw holes the dome fixed as following Figure 7 Figure 7 ...

Page 51: ...51 4 8 Outgoing lines of DOME Comprehensive line qualification is shown in figure 10 Fig 10 Note 1 Marking of alarm lines ...

Page 52: ...ediately start the camera according to the setting of the program and switch the images of the alarm zone to the main monitor The dome at the alarm point is adjusted to monitor the preset recording points and record the situation of the alarm zone in the fastest way The schematic for the connection of alarm control is as below Fig 11 ...

Page 53: ...ll dark HD camera module can not work normally may due to differentsystem PAL NTSC There are same IP address in the network If PC system is Windows 2000 please install SP4patch and DirectX8 0 Original WEB port and data port had been modified now can not access IP camera UserONVIF Discovery Tool to search and modify port If IP camera s IP address is not the Full Mesh of Management PC can it modify ...

Page 54: ...uipment is 80VA installed at the place 35 feet away from the transformer 10m the required minimum line gauge is 0 8000mm Line gauge mm Distance feet m Power va 0 8000 1 000 1 250 2 000 10 283 86 451 137 716 218 1811 551 20 141 42 225 68 358 109 905 275 30 94 28 150 45 238 72 603 183 40 70 21 112 34 179 54 452 137 50 56 17 90 27 143 43 362 110 60 47 14 75 22 119 36 301 91 70 40 12 64 19 102 31 258 ...

Page 55: ...easures must be provided as required The signal line must be kept away from HV equipment or HV cable at least 50m Try to wiring outdoor along the route under the eaves At open space the wiring must be buried with closed steel pipe the steel pipe should be earthed at one point strictly forbid to use the aerial wiring At high thunderstorm area or high induction voltage zone such as HV substation the...

Page 56: ...em is individually earthed its earth impedance should be not more than 4Ω with the section area of earth conductor not more than 25mm2 Annex Ⅳ Maintenance of the terms of service 1 Warranty terms Within one year after delivered if found any defects caused by materials or workmanships the factory shall be responsible for free repair or replace The warranty period of all repaired or replaced parts s...

Page 57: ...n Model No and serial number Delivery date order No sale ordering No or manufacturer invoice number Detailed problems If there are any disputes for above mentioned warranty terms please attach the explanations in written when returning the product 3 Return For speedup the repair of returned product please firstly contact the manufacturer to get the RAN number then return the product to our company...

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