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•  If the Upper and Lower Water Tanks are full of water and the Cold Water Tap is not dispensing any water when pressed down, there is 

probably an air bubble preventing the water flowing down. This can be easily rectified by following the steps below: 

•  Remove the Upper and Lower Water Tanks from the top of the unit. (Take care as water will drain out the bottom of the water tanks). There 

will be a small amount of water in the round receptacle on top of the main unit. 

•  Place a cup under the Cold Water Tap. 
•  Press down on the Cold Water Tap and continue to hold it down.  

The remaining water in the receptacle should then drain down into the 
cooler tank. 

•  Fill a jug or large glass of water (at least 600ml) and while holding the 

Cold Water Tap down, slowly pour the water directly into the top of the 
unit. 

• The water will slowly drain into the main unit and fill the chiller tank inside.
•  Continue pouring water into the top until water starts to come out of the spout under the Cold Water Tap. 

This will indicate the tank inside is full. 

• Release the Cold Water Tap and replace the Lower and Upper Water Tanks onto the top of the unit. 
• Refill as described previously. 
• The unit should now work properly. 
 
•  Water has not been given enough time to chill. - While the blue “cold” light is illuminated, the water is chilling. When the blue “cold” light 

turns off, the water is chilled. Allow time for the blue “cold” light to turn off. 

• Unit is not turned on. Plug in and switch on. Ensure the switch on the back of the unit is also switched on. 
• Do not place the unit in direct sunlight as it will prevent the water from chilling properly. 

 • Filter is blocked. Replace Filter. Soak new Filter in clean cold water for 30 minutes prior to using.

•  Lay the Filter on its side in a container and fully cover and soak in cold clean water for 30 minutes to expel 

all the air inside fully. 

•  Should the Filter continue to float, it could be that the rubber seal has twisted. To fix, roll the seal over one 

quarter turn, push up under the lip and try the fitment again. 

 
• You may notice a fine black dust come out of the Filter when soaking and when using for the first time. 
• This will happen on all new Filters and when water is filtered through it the first couple of uses. 
• This is no cause for alarm. It is just the dust from the activated carbon inside the Filter. 
• Although it looks unsightly, it will not harm you. 
•  It is recommended that after the Filter has finished soaking, been rinsed and then fitted to the Cooler Unit, fill the Cooler Tank and operate 

the taps to allow all the water to flush through and to remove any remaining black dust. 

• Repeat a second time. 
• The discarded water can be used to water your plants without harm.

Rating information:

230-240V AC.; 50 Hz; 75W.

PLEASE SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.

Disposal of Packaging:
Dispose of the packaging at your local recycling centre.
Dispose of paper and carton separately from plastic bags at your local recycling centre.
Dispose of the item at the end of its lifespan at your local authorised household waste recycling centre.

 

Water will not flow through tap/s

TROUBLESHOOTING

Water is not cold 

Water does not flow through Filter

Filter keeps floating

Black dust washing out of Filter

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