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Section 9
Warranty Information
9
SECTION 9 - WARRANTY INFORMATION AND LIMITS
ON LIABILITY
Research Instruments Limited (RI) warrants that this item will be free
from defects in materials and workmanship for one year from the
date of installation. If RI determines that the product fails to conform
to that warranty during the one-year period, RI will repair or replace
the product, at RI’s discretion, free of charge.
To return the product to RI, a customer must comply with RI’s
Returned Goods Policy described in this manual and the warranty
requires the customer to return the product to RI in accordance with
the RI Returns Instruction. RI will return products (that it repaired or
replaced under warranty) to the same customer who returned those
products, at RI’s expense F.O.B. the customer’s facility. Under all
other circumstances, RI will return products to the same customer
who returned those products at the customer’s expense.
RI’s warranties do not cover damage caused by misuse, improper
care, improper use of chemicals or cleaning methods, loss, theft,
use of non-authorized parts, servicing by non-authorized personnel
or negligent or intentional conduct on the part of the owner or user
of the product, nor do they cover normal wear and tear or general
maintenance.Anymodificationsorchangestoaproductwillvoid
that product’s warranty. RI’s warranties do not apply to any single- or
limited-use, disposable or consumable components or items.
RI is not responsible for, and the owner and operator of the product
shall defend, indemnify and hold harmless RI from and against,
all claims, damages, and other losses resulting from the improper
servicing, maintenance, repair, use or operation of the product or
the owner or operator’s negligence or willful misconduct, and use
of inadequate packing and packaging when returning product for
repair.
The above warranties are in lieu of, and RI hereby disclaims, all
other warranties, express or implied, written or oral, with respect to
RIproducts,includingthewarrantiesofmerchantabilityandfitness
for a particular purpose. No terms, conditions, understandings or
