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PRODUCT 2 AND 3 YEAR WARRANTY 
AND LIMITATION OF LIABILITY

Coolaroo products are manufacture by Gale Pacific Limited 
ACN 082 263 778 (Gale). Gale provides the following 
warranty in relation to Coolaroo products (“Product”).
The benefits of this warranty are in addition to any rights 
and remedies imposed by Australian Consumer Law, NZ 
Consumer Guarantees Act 1993, and state and federal 
legislation that cannot be excluded. Nothing in this warranty 
is to be interpreted as excluding, restricting or modifying 
any applicable legislation to the supply of goods and 
services which cannot be excluded, restricted or modified.

WARRANTY
Gale warrants that, subject to the exclusions and limitations 
below, all parts of the manufacture and assembly of the 
Product will be free from defects in materials and 
workmanship, for a period of 2 years for the frame and 3 
years for the canopy, from the date of purchase.
If a defect appears in the Product before the end of the 
warranty period and Gale finds the product to be defective 
in materials or workmanship, Gale will, in its sole 
 discretion, either:
a)  replace or repair the Product or the defective part of the 

Product free of charge; or

b)  refund the purchase price of the Product.
Gale reserves the right to replace defective parts of the 
Product with parts and components of similar quality, grade 
and composition where an identical part or component is 
not available.
The warranty will not apply where:
a)  the Product has been altered or modified by someone 

other than Gale or its authorised agent;

b)  the alleged defect in the Product is within acceptable 

industry variances;

c)   Gale cannot establish any fault in the Product;
d)  the defect in the Product has arisen due to the 

customer’s failure to install and use the Product in 
accordance with the instructions provided;

e)  the defect in the Product has arisen due to the 

customer’s request to customise the Product;

f)   the Product has been subject to abnormal conditions, 

including environment, temperature, water, fire, 
humidity, pressure, stress or similar.

The warranty does not extend to:
a)  damage or defects caused by normal wear and tear,
b)  water or sun damage; or
c)   any other damage caused by the customer placing other 

equipment, furniture or material in close proximity to the 
Product.

Gale makes no express warranties or representations other 
than set out in this warranty.
The repair or replacement of the Product or part of the 
Product is the absolute limit of Gale’s liability under this 
express warranty.

WARRANTY CLAIMS
1)   Upon purchasing the Product, the customer must 

register their warranty by completing the Coolaroo 
online warranty registration at www.coolaroo.com. 
Alternatively, the customer can contact Coolaroo 
Customer Service on 1800 331 521 (AU) or 0800 555 171 
(NZ) for assistance.

2)  If a fault covered by warranty occurs, the customer must 

contact Gale using the contact details provided.

3)  Any warranty claim must be accompanied by proof of 

purchase and details of the alleged defect.

4)  The customer must bear the cost of the transport of the 

Product to and from Gale or the authorised agent to make 
the warranty claim, and all insurance of the Product.

AUSTRALIAN CONSUMER LAW
Nothing in this agreement is intended to have the effect of 
contracting out of any applicable provisions of the 
Competition and Consumer Act 2010 or the Fair Trading 
Acts in each of the States and Territories of Australia, except 
to the extent permitted by those Acts where applicable.
This warranty is not transferable, and applies only to the 
initial purchaser of the installed Product.
In addition to the above warranty, Australian Consumer law 
and other state and territory legislation may imply 
warranties or conditions or impose liability on Gale in 
relation to the Product or its supply which cannot, or can 
only to a limited implied warranties or conditions and such 
liability, and for the warranty described above:
a)  all warranties and conditions (whether express or 

implied, statutory or otherwise) relating to the Product 
or its supply are expressly excluded; and

b)  Gale will not be liable for any loss or damage suffered by 

any person (including the purchaser of the Product) in 
any way relating to or arising from the Product or its use 
(including loss or damage arising from the negligence of, 
or contributed to by, Gale).

If liability for breach by Gale of a warranty or condition or any 
other liability imposed on Gale by legislation which cannot be 
excluded may be limited, Gale’s liability is limited to the 
extent permitted by law, and if liability may be limited in any 
one of a number of ways, Gale’s liability is limited in any one of 
the permitted ways chosen by Gale in its absolute discretion.
The Purchaser acknowledges that the Purchaser does not 
rely on the skill or judgment of Gale as to whether or not the 
Products are fit for any particular purpose.
The Purchaser indemnifies Gale from every liability, loss, 
damage, cost or expense directly or indirectly incurred or 
suffered by Gale caused by or contributed to by the 
Purchaser’s failure to:
1)   adequately provide or display safety markings or safety 

information on or with the Products;

2)  comply with any law about the Products or their use;
3)  take any reasonable precaution to bring to the attention 

of any potential users of the Products any dangers 
associated with Products;

4)  any negligence or breach of duty by the Purchaser or any 

breach by the Purchaser of these terms.

Summary of Contents for MACKAY

Page 1: ...CANTILEVER UMBRELLA MACKAY ASSEMBLY GUIDE AND OPERATING INSTRUCTIONS ...

Page 2: ... not leave the umbrella unattended when open Do not place the product near an open flame or too close to any heat source such as heaters or BBQ s The diagrams in this manual are for assembly and operation only Illustrations may differ from the umbrella s actual appearance CARE AND MAINTENANCE When not in use close the umbrella fasten canopy and store in a dry place If the canopy is wet allow to dr...

Page 3: ...present before starting construction Box 1 a Umbrella frame and cover b Lower pole c 360 degree swivel d Plastic cover e Screws x4 M8x25 f Screws x4 M8x14 g Washers x8 h Crank handle i Allen key j Locking screw x2 Box2 k Fillable base M8X25 e f d c b a k j i h g M8X14 Ø16XØ8 2X2 2 8m 3m ...

Page 4: ...swivel base c to the water base k using screws e and washers g Use allen key I to tighten STEP 3 Attach the lower pole b to the swivel base using screws f and washers g Use allen key I to tighten b f g i k g e M8X25 c i ...

Page 5: ...STEP 4 Fill base k with water or sand Place plastic cover d over lower pole b STEP 5 Place umbrella frame and cover a over lower pole b so it slides inside the plastic cover d d a b j ...

Page 6: ... the easy glide handle and lift until it locks into the lowest position Open the umbrella by inserting and winding the crank handle h STEP 7 To open the canopy wind the crank handle h in a clockwise direction To close the canopy wind the crank handle in an anti clockwise direction h hClose Open ...

Page 7: ...anti clockwise direction The canopy can be rotated 360 degrees in either direction STEP 9 CLOSING THE UMBRELLA To close the umbrella wind the canopy down with the crank handle in the anti clockwise direction Move the easy glide handle to the bottom position and wrap the Velcro straps around the canopy f 360 ...

Page 8: ...hen a storm approaches Never allow the umbrella to flap in the wind this could damage the canopy STEP 10 INSTALL THE COVER With the cover open use the stay poles to position the cover over the closed umbrella Use the Velcro to close and secure the cover over the umbrella ...

Page 9: ...line warranty registration at www coolaroo com Alternatively the customer can contact Coolaroo Customer Service on 1800 331 521 AU or 0800 555 171 NZ for assistance 2 If a fault covered by warranty occurs the customer must contact Gale using the contact details provided 3 Any warranty claim must be accompanied by proof of purchase and details of the alleged defect 4 The customer must bear the cost...

Page 10: ...tested to meet UPF50 and the highest UV effectiveness but some UV can still reach you in the shade by reflecting off surrounding surfaces Always combine shade with clothing sunscreen a hat and sunglasses Slop Slap Seek Slide Slip PROTECT YOURSELF IN FIVE WAYS FROM SKIN CANCER ...

Page 11: ...coolaroo com ...

Page 12: ...NG A COOLAROO PRODUCT While this umbrella will go a long way in providing protection from the sun you should always apply all of the Sun Smart tips for optimal protection from UV rays To prevent sun damage we recommend following the Sun Smart steps slip on clothing slop on sunscreen slap on a hat slide on sunglasses and seek shade under your premium Coolaroo umbrella To register your product go to...

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