www.cool-icam.com
© 2001 TCG.
UK Version 1 0301
Page 35
For Macintosh™ Users:
Symptom
Problem
Solution
I receive an error message when I
am installing the
Digital Camera
Driver
.
Digital Camera Driver
does not
load.
Shut down all other applications and
attempt to re-install the driver, or
download the updated driver from
www.cool-icam.com and install the
updated driver.
"STV0680 Capture" / "WWL
Mac Import"
Plug-in file and
"STV0680 Camera Snapshots"
/ "WWL Mac"
folder is not found
in the Hard disk after I have
installed the driver.
All the images I have taken do not
appear on the
Cool-iCam Plus
.
Install the software, restart your Mac, and
finally, connect the
Cool-iCam Plus
to the
Mac via the USB port, then the plug-in file
and folder will appear in the Hard disk.
The installer for the
Digital
Camera Driver
requires the
Cool-
iCam Plus
be connected to the Mac
(via the USB) after the software has
been installed & the Mac restarted.
Insufficient battery power
Upload all images to your Mac as soon as
possible. (please refer to Battery Guidance
section in User’s Manual.)
You have lost power to your
Cool-iCam Plus
by either:
Removing the battery without
being connected to your Mac
(turned on) via the USB cable.
If you need to change batteries, and retain
the images in your
Cool-iCam Plus
’s
memory, ensure you are connected to a
Mac which is turned on via the USB cable,
which will then draw power from the Mac
whilst you insert fresh batteries.
I receive a message no image to
download.
LCD display is flashing.
Check all cables connections are secured.
Connection failure
Battery power is too low to continue
taking images.
Upload saved images immediately, then
replace battery.
I cannot run the
STV0680
Capture/WWL Mac Import
.
Conflict with another camera driver
capture device.
If you have any other camera installed on
your computer, remove the camera and it’s
driver completely from your system to
avoid conflict with another camera or
capture device.
I hear a low "beep" when trying to
take an image.
Insufficient light.
Take your images in better light condition.
I cannot access any PhotoFantasy's
templates.
If you need to change batteries, and
retain the images in your
Cool-iCam
Plus
’s memory, ensure you are connected
to a Mac which is turned on via the USB
cable, which will then draw power from
the Mac whilst you insert fresh batteries.
This means there is insufficient
power to upload images to your
computer.
No CD in CD-ROM drive.
Put
Cool-iCam Plus
CD in CD ROM
drive.
Please also refer to the help files & User Guides that accompany the enclosed applications.
For further information and support, please visit our website: http://www.cool-icam.com
MAC
My
Cool-iCam Plus
LCD displays " ".
