12
Fire does not light
Excessive pellet feed
Pellet hopper empty
Switch on pellet hopper not in
contact with lid
Dirty combustion pot
Trouble with igniter
Not enough intake air
Pellet auger not cycling, call
Customer Service.
Inspect hopper and clean
pellet dust out and fill with
pellets.
Clear pellets so lid will fully
close or adjust switch to make
contact with closed hopper
lid.
Open fire box and clean
combustion pot and try to
restart unit.
Open pellet hopper lid (stops
pellet feed). Push start button.
Open fire box and feel over
pot If hot igniter is ok, if cold
call Customer Service. Can
manually light—see
procedure in start up section.
Check air intake air fan—if
not turning call Customer
Service
If fan turning, refer to
installation instruction and
verify that vent pipe is
properly installed
