Safety
10
Problem
Possible cause
Solution
The induction hob or a
cooking zone has turned
itself off unexpectedly, a
tone sounds and an error
code is displayed (typically
alternating with one or two
digits in the cooking timer
display).
Technical fault.
Please note down the error letters
and numbers, switch the power
to the induction hob off at the
consumer unit and contact the
Customer Service helpline shown in
this manual.
Error
Possible Cause
What to do
F3-F8
Temperature sensor failure.
Contact the Customer Service helpline
shown in this manual.
F9/FA/
FC/FD
Temperature sensor of the IGBT has failed.
Contact the Customer Service helpline
shown in this manual.
E1/E2
Abnormal supply voltage.
Please inspect whether power supply is
normal.
Power on after the power supply is normal.
E3/E4
Temperature sensor of the ceramic glass
plate is high.
Please restart after the induction hob cools
down.
E5/E6
Temperature sensor of the IGBT is high.
Please restart after the induction hob cools
down.
Specific failure & solution
Problem
Possible causes
Solution
The LED does not come on
when unit is plugged in.
No power supplied.
Check the mains power supply
cable and RCD at the consumer
unit.
The accessory board and display
board connection has failed.
Contact the Customer Service
helpline shown in this manual.
The accessory power board is
damaged.
The display board is damaged.
Some buttons can’t work,
or the LED display is not
normal.
The display board is damaged.
Contact the Customer Service
helpline shown in this manual.
211859_s1_s4-5059340186696-C&L-A5-SM-Safety-V01-Multi.indd 10
211859_s1_s4-5059340186696-C&L-A5-SM-Safety-V01-Multi.indd 10
08-01-2021 16:26:44
08-01-2021 16:26:44
211859_s1_s4-5059340186696-C&L-A5-SM-Safety-V01-Multi.pdf, Cycle:1, Status:Approved
Printed by Fang Yuan, 18/03/2021 03:07:15
page 11 of 76 pages
