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Manual CC 5455 IR 

23

 

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Troubleshooting

 

 
If there are problems in operation, please refer to the items below. If the problem persists, please 

contact the agent you purchased this product from. 
 

Problems Troubleshooting 

Nothing appears on the screen.

 

• Please check the power connection. 
• Please check the video signal line connection. 

• Please check and make sure that the auto lens 
   switch is set to DC (VIDEO) when using a 

   VIDEO(DC) lens. 

The video image is not clear.

 

• Please check if the lens is clean. 
   Please clean the lens with a clean cloth or brush. 

• Please adjust the contrast feature of the monitor. 
• Please make sure that the screen is not exposed    

   directly to a bright light. 
   Please move the camera if necessary. 

• Please readjust the back focus of the camera. 

The screen is dark.

 

• Please adjust the contrast feature of the monitor. 

• If you have an intermediate device, set the 75 / 
  Hi-z properly, and check the terminals. 

• Please check if an auto iris lens is being used 
  and adjust the brightness level. 

There is a problem with the camera operation. 

The camera surface is too hot and black stripes 
appear on the screen.

 

• Please check if an appropriate power source to 

   the camera complies with the manufacturer's 
   standard requirement, or if the voltage keeps 

   changing. 

The MOTION DETECTION function is 
not working.

 

• Please check if 'MOTION DETECTION' mode 
   is turned on. 

• Please check if the MD LEVEL is too low. 
• Please check the setting of the MD AREA.   

Colors are not quite right.

 

Please check the 'WHITE BAL' setting. 

The screen is flickering.

 

• Please check if the camera is facing directly into 
   sunlight or fluorescent light. 

• Please check if an auto iris lens is being used. 
• Please check the connection of the lens connector     

   cable. 

SENS-UP function is not working.

 

• Please check if the AGC menu is set to the OFF    

  position. 
• Please check if the SHUTTER menu is set to 

   MANUAL mode. 

 

Summary of Contents for CC-5455 IR

Page 1: ...Manual CC 5455IR 1 Manual CC 5455 IR Date January 2011 Convision Systems GmbH ...

Page 2: ...vide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference...

Page 3: ...hot for a long period a fire may be caused Do not install the camera on a surface that can not support it If the camera is installed on an inappropriate surface it may fall and cause injury Do not hold plug with wet hands It could cause an electric shock Do not dis assemble the camera It may result in an electric shock or other hazards Do not use the camera close to a gas or oil leak It may result...

Page 4: ...mensions 8 Installation 9 Cable Connections 10 How to Operate the Bracket 10 Communication Control Connector 11 Control via the RS 485 Interface 11 How to Use the Camera 12 Menu 12 Settings 12 Lens 13 Exposure 14 White Balance 16 BACKLIGHT 17 DNR 18 Day Night 18 Image Adj 19 Special 20 EXIT 22 Troubleshooting 23 Specifications 24 ...

Page 5: ...mended by manufacturer 6 Power source This product should be operated only from the type of power source indicated on the marking label Precautions Operating Before using make sure power supply and others are properly connected While operating if any abnormal condition or malfunction is observed stop using the camera immediately and then contact your local dealer Handling Do not disassemble or tam...

Page 6: ...e OSD menu adjustment by RS485 Comm Protocol Peloc D Baud Rate 2 400 bps 19 200 bps Motion Detection The camera detects motion and generates a screen message without an external sensor Day Night The camera identifies whether it is day or night and automatically switches to the appropriate mode depending on its environment By day the camera switches to color mode in order to maintain optional color...

Page 7: ...n Guide Names and Functions of Parts 1 Sunshield 2 Lens Vari Focal Auto Iris Lens 3 Photo Sensor 4 Remote Controller optional item Set Used to access menu mode and for configuration OSD Modus Cursor up in the menu screen Zoom Modus Zoom control OSD Modus Cursor down in the menu screen Zoom Modus Zoom control ...

Page 8: ...s Cursor right in the menu screen Parameter change Names and Functions of Parts Service connector for easy installation of the camera A service monitor can be connected to the camera allowing the operator to easily atjust camera angles and settings locally during installation Dimensions ...

Page 9: ...ever to the Left and to the right to narrow the viewing angle Rotate the Focus Lever Left or Right to focus the Lens 4 Sunshield Mounting Slide the Sun Shield over the camera 5 Remote control VBS EXTRA Remove the cap and connect the connector of the remote control and VBS EXTRA to the cable socket 5 When using UTP Cable Option Connect UTP Unshield Twisted Pair wire to UTP output of the camera dire...

Page 10: ...e Bolt Rotate the camera body what want your direction and tighten the Bolt 90 rotation Due to the size and weight of this product it is recommended that that installer hold on to the mounting bracket junction instead of the camera itself while tightening the bold 2 3 Loosen the Flange Nut Rotate the camera body what want your direction and tighten the Flange Nut 360 rotation ...

Page 11: ...ing a DVR or keyboard controller Connect the RS 485 cable TRX TRX to the connection port of the 485 control board in the DVR or controller 485 Control Board Connection Port RS 485 Control Port Connection Terminal TRX 485 Connection Terminal TRX 485 RS 485 communication default initial values Irem Camera ID Baud rate UART Mode PET PKT Iniital value 1 9600 8 None 1 Enable Note To control the camera ...

Page 12: ...R ON OFF Day Night Color B W Auto Extern Image Adjustment Freeze V REV H REV D Zoom Sharpness Return Special Function Cam Title Sync Motion Det Privacy DIS Comm Adj Language Reset Return Exit Settings Settings can be made using the 5 buttons located in the camera or the remote controller 1 Please the SET button to access the main setup mode Main setup menu is displayed on the monitor screen ...

Page 13: ...have an accessible submenu Access the submenu by pressing the SET button An item with the icon has no sub menus available for selection Lens This function is used to adjust the brightness of the screen 1 When the SETUP menu screen is displayed on the screen position the cursor to point to LENS using the UP and DOWN buttons 2 Select the type of lens using the Left and Right buttons DC Select Auto I...

Page 14: ...re 1 Press the SET button to access the main setup menu and then position the indicator over EXPOSURE using the UP or DOWN button 2 Press the SET button to confirm SHUTTER Select either auto or manual shutter A FLK Flicker free mode ESC Automatic shutter speed setting optimal MANUAL Manual shutter speed setting Note To produce better results with A FLK do nor use it in conjunction with the WDR mod...

Page 15: ...cture if this mode is activated OFF Deactivates the SENSE UP function AUTO Activates the SENS UP function Return Select this to save the changes in the EXPOSURE menu and return to the SETUP menu Note If you press the SET button in AUTO mode you can adjust brightness by increasing or decreasing the shutter speed X2 X256 Note that the higher the zoom level the brighter the screen but the more likely...

Page 16: ... the camera to point toward a sheet of white paper and press the SET button If the environment changes including the light source the white balance will require re adjustment MANUAL Select to fine tune the White Balance manually Set White Balance first using the ATW or AWC mode Afterwards switch to MANUAL mode fine tune the White Balance and then press the SET button Note Under the following condi...

Page 17: ...C Enables the user to directly select an area of a picture to activate and control HLC If there is a high installed in a limited environment such as an apartment parking garage or gas station entrance removing the high light makes it possible to view car license plates efficiently Day In normal daylight conditions the HLC is not activated Night If a high light that is larger than a certain size is...

Page 18: ...the background noise in a low luminance environment 1 When the SETUP menu screen is displayed select DNR using the Up and Down buttons 2 Select a desired mode using the Left and Right buttons OFF Deactivates DNR Noise is not reduced ON Activates DNR so that noise is reduced 3 Set the DNR mode to ON and press the SET button The noise reduction level can now be adjusted Note You cannot set the DNR t...

Page 19: ...s displayed select IMAGE ADJ using the Up and Down buttons 2 Select the desired mode using the Left and Right buttons o Freeze View and capture a still image o V REV Flips the picture vertically on the screen o H REV Flips the picture horizontally on the screen o D Zoom Digitally zooms the range is x1 x10 o Sharpness As this value is increased the picture outline becomes stronger and clearer o Ret...

Page 20: ...ight buttons o Cam Title If a title is entered the title appears on the monitor When the Special menu screen is displayed use the Up and Down buttons to point the cursor to Cam Title Set to ON using the Left and Right buttons Note When the Cam Title menu is OFF no title will be displayed on the monitor screen even if one has been entered Press the Set button ...

Page 21: ...ine lock Press the Set button Select a phase between 0 and 359 Note When using AC power at a 60Hz frequency Line Lock synchronisation can be used When the power is DC 12V the Sync menu is fixed to the INT mode o Motion Det This camera displays an on screen message whenever motion is detected When the Special menu screen is displayed press the Up and Down buttons so that cursor points to Motion Det...

Page 22: ...ion Adjustment This function sets up the camera communication status when controlling the camera through an external device When the Special menu screen is displayed press the Up and Down buttons so that the cursor points to COMM ADJ Set up the mode using the 4 directional buttons CAM ID Determines the camera s identification number between 0 and 255 BAUD RATE Select 2400 4800 9600 19200 38400 576...

Page 23: ... you have an intermediate device set the 75 Hi z properly and check the terminals Please check if an auto iris lens is being used and adjust the brightness level There is a problem with the camera operation The camera surface is too hot and black stripes appear on the screen Please check if an appropriate power source to the camera complies with the manufacturer s standard requirement or if the vo...

Page 24: ...mp ON OFF Resolution Color 560TVL B W 600TVL S N Y signal 52dB AGC Off Weight On Min Illumination 0 3Lux F1 2 50IRE AGC HIGH DNR HIGH 0Lux with IR LED 77pcs White Balance ATW AWC MANUAL Outdoor Indoor 1 800 K 10 500 K Electronic Shutter Speed 1 60 1 120 000 sec 1 50 1 120 000 sec Sens up Auto Off Selectable x2 x256 Gain Control LOW HIGH OFF DNR ON OFF 1 32 Level Motion Detection ON OFF 8 Zone Alar...

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