Convergent Design
14 January 2020
10
Erika User Manual
Warranty Information
Convergent Design warrants Erika and all included accessories against defects in material and quality
for one year, provided the Erika is register. Without registration, the warranty period is 90 days.
Convergent Design disclaims all other warranties.
Convergent Design will not be liable for damages of any kind, including, but not limited to,
compensation or reimbursement on account of the failure of the Erika Mic, Receiver, or any of its
accessories, or external storage systems, or any other media or storage systems to record or
playback content of any type. Convergent Design's total liability, in all cases, is limited to the actual
purchase price.
If you discover a defect, please contact Convergent Design,
During the warranty period, Convergent Design, at its option, will repair or replace the product or
product components, which in its opinion prove defective, provided the unit is returned, freight
charges prepaid, to Convergent Design. Parts and components used in the repair process may be
recycled or repaired at Convergent Design's sole discretion. Convergent Design will perform this
warranty service at no charge to the registered owner, provided the product is shipped prepaid to
Convergent Design.
Convergent Design reserves the right to determine whether a needed repair is subject to the
warranty as per its provisions stated herein. Transit damage caused by inadequate packing voids the
warranty. The warranty will be void if, in Convergent Design's opinion, the product exhibits damage
through accident, misuse, misapplication, or as a result of service or modification not authorized in
writing by Convergent Design.
Opening Erika voids the warranty unless specifically authorized in advance by Convergent Design.
THE FOLLOWING ARE NOT COVERED UNDER WARRANTY, AND ARE ITEMS FOR WHICH CONVERGENT
DESIGN DOES NOT ACCEPT ANY RESPONSIBILITY:
Damage due to overheating conditions
Damage due to exposure to water, other liquids, or excessive dust or sand
Damage caused by dropping or other rough handling
Damage caused by any over-voltage or reverse-voltage conditions
Physical damage caused to the Mic or Receiver, including damaged caused by cable connections
Damage to any connector by using excessive force or rough handling
