Convaid Special Tomato User Manual Download Page 2

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Customer Service Support

Toll Free:

1-800-323-5547

Fax:

1-800-323-4333

If Your Special Tomato

Multi-Positioning Seat (MPS) & Push-Chair was purchased from

the Adaptivemall.com

Adaptivemall.com

please use the following:

Alternate Customer Service Support

Toll Free:

1-800-371-2778

International:

1-508-887-9914

Fax:

1-508-887-9438

Email:

[email protected]

Website:

www.adaptivemall.com

Before Contacting Customer Service Support:

Please fill in the following. We will be able to help you more quickly if you have the exact
information indicated.

Serial number on Push-Chair: ______________________________________________
Date of Purchase: _________________________________________________________

Notice:
The information contained in this document is subject to change without notice.

No part of this document may be photocopied, reproduced, transmitted, transcribed, stored in a retrieval
system or translated to another language or computer language, in any form or by any means,
electronic, mechanical, magnetic, optical, chemical, manual, or otherwise without the prior written
consent of Bergeron Health Care.

Use only Special Tomato accessories and parts on Special Tomato products. Special Tomato parts are
not interchangeable with other manufacturers’ products. Replace any worn parts immediately.



Special Tomato

Push-Chair - Made By Convaid: User’s Guide

Special Tomato

Push-Chair - Made By Convaid: User’s Guide 15

Consumer Information

User Maintenance

User Maintenance – Keep frame clean and dry, and occasionally wipe
with an oily cloth. Add oil to moving parts as needed to maintain easy
folding and adjustment. Wheel and wheel locks should be kept free of
mud, so as not to interfere with locking. Fabric seat and attachments can
be easily removed, washed and air dried (a Phillips head screwdriver is
required).
Repairs

Repairs

Repairs – If required repairs are beyond what is reasonable for a user to
handle, the manufacturer or a qualified service facility will perform the
repairs. All repairs or replacement of permanently attached worn or
broken parts must be performed by a qualified service facility. Any
individual part of the Push-Chair can be replaced. If the service facility is
close, the Push-Chair can be delivered in person. Alternatively, after
receiving a return authorization, the Push-Chair should be packaged in the
original shipping carton for return to the manufacturer/service facility.
Shipping may be possible by parcel post, or by private package delivery
services.
FFFFFunctional T

unctional T

unctional Testing

esting

esting – All four wheels should make contact with the floor.

With the Push-Chair empty, push it forward on a smooth level surface with
enough momentum to travel two meters. The Push-Chair should not veer to
the left or right more than fifteen centimeters. Wheels should be free
running and the wheel locks (brakes) adjusted to adequately secure the
Push-Chair. Following the fold/unfold instructions, the Push-Chair should
fold/unfold smoothly without undue effort. All fasteners should be secure.
Fasteners on moving joints should not be over tight. Fabric seat and back
should not be stretched and/or sagging.