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If the call out sequence has been cancelled for an alarm, but the alarm condition still exists,
the WA-700 will answer and describe the alarm condition.
Troubleshooting
Problem
Solution
Power on LED is not lit
Power LED does not turn ON while running on
batteries.
Is the barrel connector end of the AC adapter plugged
into the power jack on the WA-700, with the other end
of the adapter is plugged into a ‗live‖ AC power source.
Is the AC power wall outlet active?
CANNOT enter phone
number
You cannot enter the call to phone number if the WA-
700 is being powered only by batteries.
Is the WA-700‘s AC power adapter plugged into AC
power?
Follow the ―Entering Phone Number‖ procedure.
WA-700 DOES NOT call out
during a test
Does the WA-700 have power?
Is the phone service working properly
(dial tone)
?
Re-check that the RJ-11 phone cord is fully plugged
into the phone jack of the WA-700, and into the wall
jack.
Re-enter the phone number, verify area code and if the
number ―1‖ is required for long distance calling.
If you are using a phone calling card, check to see that
the calling sequence includes pauses as may be
necessary to complete the call.
WA-700 does not answer
when I call
The WA-700 will not answer if there is no active alarm
event in progress.
Is there an answering machine or voice mail in line with
the WA-700?
(see procedure for “In phone line
answering machine/voice mail”)
Verify that phone service is active at WA-700 location.
I cannot cancel the alarm call
out; the WA-700 continues
calling out
Do you hear an alarm message that the alarm call out
has been canceled?
Are you pressing the correct cancel alarm keys during
the alarm event: number ―1‖ key and then the pound
―#‖ key within one minute?
Receiving a false alarm
Check the WA-700 to see if the batteries are installed,
No batteries installed could cause the WA-700 to issue a
false alarm.
