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W415-1115 /  06.13.12

5.1

DO NOT CLEAN GLASS WHEN HOT! DO NOT USE 
ABRASIVE CLEANERS TO CLEAN GLASS. 

Buff lightly with a clean dry soft cloth. Clean both sides 
of the glass after the fi rst 10 hours of operation with a 
recommended fi replace glass cleaner. Thereafter clean 
as required. If the glass is not kept clean permanent 
discoloration and / or blemishes may result.

HOT GLASS WILL 

CAUSE BURNS.

DO NOT TOUCH GLASS

UNTIL COOLED.

NEVER ALLOW CHILDREN

TO TOUCH GLASS.

!

WARNING

9.0 MAINTENANCE

CAUTION:

 Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper 

and dangerous operation. Verify proper operation after servicing. This appliance and its venting system 
should be inspected before use and at least annually by a qualifi ed service person. The appliance area must 
be kept clear and free of combustible materials, gasoline or other fl ammable vapors and liquids. The fl ow of 
combustion and ventilation air must not be obstructed.

1.

 

In order to properly clean the burner and pilot assembly, remove the logs, rocks and/or glass to 
expose both assemblies.

2.

 

Keep the control compartment, media, burner, air shutter opening and the area surrounding the logs 
clean by vacuuming or brushing, at least once a year.

3.

 

Check to see that all burner ports are burning. Clean out any of the ports which may not be burning or 
are not burning properly. 

4.

 

Check to see that the pilot fl ame is large enough to engulf the fl ame sensor and/or thermocouple / 
thermopile as well as reaches the burner.

5.

 

Replace the cleaned logs, rocks or glass. Failure to properly position the media may cause carboning 
which can be distributed in the surrounding living area.

6.

 

Check to see that the main burner ignites completely on all openings when turned on. A 5 to 10 
second total light-up period is satisfactory. If ignition takes longer, consult your local authorized dealer / 
distributor.

40.16

MAINTENANCE

MAINTENANCE

MAINTENANCE

TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.

APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.

DO NOT USE ABRASIVE CLEANERS.

!

WARNING

9.1  CARE OF GLASS

9.2  CARE OF PLATED PARTS

6.1

If the appliance is equipped with plated parts, you must clean fi ngerprints or other marks from the plated 
surfaces before operating the appliance for the fi rst time. Use a glass cleaner or vinegar and towel to clean. 
If not cleaned properly before operating for the fi rst time, the marks can cause permanent blemishes on 
the plating. After the plating is cured, the fi ngerprints and oils will not affect the fi nish and little maintenance 
is required, just wipe clean as needed.  Prolonged high temperature burning with the door ajar may cause 
discolouration on plated parts.

NOTE: The protective wrap on plated parts is best removed when the assembly is at room 
temperature but this can be improved if the assembly is warmed, using a hair dryer or similar heat 
source.

7.

 

Check that the gasketing on the sides, top and bottom of the door is not broken or missing. Replace if 
necessary.

8.

 

Blow or vacuum any dust or debris from the catalyst cells, ensuring they are all free from obstruction.

Summary of Contents for CWHVF31N

Page 1: ...ilding Immediately call your gas supplier from a neighbour s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must b...

Page 2: ...7 MINIMUM CLEARANCE TO COMBUSTIBLES 12 4 0 FINISHING 13 4 1 HOUSING PANEL INSTALLATION 13 4 2 DOOR REMOVAL INSTALLATION 14 4 3 BRICK PANEL INSTALLATION 14 4 4 GLASS MEDIA 15 4 5 SURROUND INSTALLATION...

Page 3: ...e Wall Mantel see MINIMUM CLEARANCES TO COMBUSTIBLES section Side Wall see MINIMUM CLEARANCES TO COMBUSTIBLES section Rating plate see RATING PLATE INFORMATION section Surround see FINISHING section 1...

Page 4: ...protect children from hot surfaces These screens and guards must be fastened to the floor Any safety screen or guard removed for servicing must be replaced prior to operating the appliance It is impe...

Page 5: ...AS INDICATED ON THE RATING PLATE THIS APPLIANCE IS NOT CONVERTIBLE FOR USE WITH OTHER GASES OBJECTS PLACED IN FRONT OF THE HEATER SHOULD BE KEPT A MINIMUM OF 48 AWAY FROM THE FRONT FACE OF THE APPLIAN...

Page 6: ...m at test pressures in excess of 1 2 psig 3 5 kPa The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas...

Page 7: ...les which are designed to filter out harmful gases and limit carbon monoxide output It is likely that with the appliance in operation the catalytic tiles will actually scrub the carbone monoxide norma...

Page 8: ...IN SUPPLY PRESSURE 4 5 WATER COLUMN NG MAX SUPPLY PRESSURE 7 WATER COLUMN NG MANIFOLD PRESSURE 10 WATER COLUMN LP MIN SUPPLY PRESSURE 11 WATER COLUMN LP MAX SUPPLY PRESSURE 13 WATER COLUMN LP NOT FOR...

Page 9: ...t vent gas appliances which draw their input and output air from and to the outdoors Unusually tight construction is defined as construction where A Walls and ceilings exposed to the outside atmospher...

Page 10: ...lume of Room 1 10x10x8 800 cubic feet The volume of Room 2 10x15x8 1200 cubic feet 19 2 EXAMPLE 1 In this example because there is no door to the adjoining room the volume of the adjoining room may be...

Page 11: ...line up to the wooden wall studs If this is not possible mark the template where the studs are located and transfer these locations to the mounting plate C Remove the paper template from the wall and...

Page 12: ...Canada or to the current National Fuel Gas Code ANSI Z223 1 NFPA 54 in the United States D When flexing any gas line support the gas valve so that the lines are not bent or kinked E The gas line flex...

Page 13: ...ARANCES TO COMBUSTIBLES 20 to top 7 to sides 0 to bottom of trim 0 to rear TYPICAL INSTALLATION ALCOVE INSTALLATION SIDE VIEW The front trims for the WHVF31 are different sizes See DIMENSIONS section...

Page 14: ...M OR SCRATCH GLASS DO NOT OPERATE APPLIANCE WITH GLASS REMOVED CRACKED BROKEN OR SCRATCHED 72 4 4 1 HOUSING PANEL INSTALLATION Secure the housing panels as illustrated using the 17 8 X 3 8 screws supp...

Page 15: ...OOL TO THE TOUCH DOORS ARE HEAVY AND FRAGILE SO HANDLE WITH CARE 75 1 A Remove the surround see SURROUND INSTALLATION REMOVAL section B Remove the 3 screws that secure the door C Lift the door up and...

Page 16: ...nstallation Clean the glass with mild dish soap drain rinse thoroughly and dry before placing over the burner CLEAN THE GLASS MEDIA PRIOR TO INSTALLATION BEFORE APPLYING THE CLEANED GLASS ENSURE THAT...

Page 17: ...frame and secure by using 3 screws to attach the safety screen and door retainer brackets 5 2 REMOTE RECEIVER LOCATION WIRING If installing an optional remote control the receiver must be located as...

Page 18: ...battery back up If this backup is used install four AA batteries not supplied into the holder and connect to the wire harness Place near the IPI board Connect the battery holder to the wire harness b...

Page 19: ...PHONE IN YOUR BUILDING IMMEDIATELY CALL YOUR GAS SUPPLIER FROM A NEIGHBOUR S PHONE FOLLOW THE GAS SUPPLIER S INSTRUCTIONS IF YOU CANNOT REACH YOUR GAS SUPPLIER CALL THE FIRE DEPARTMENT C DO NOT TRY T...

Page 20: ...the burner ports The flame may not appear yellow immediately allow 15 to 30 minutes for the final flame colour to be established AIR SHUTTER ADJUSTMENT MUST ONLY BE DONE BY A QUALIFIED INSTALLER AIR...

Page 21: ...ple thermopile as well as reaches the burner 5 Replace the cleaned logs rocks or glass Failure to properly position the media may cause carboning which can be distributed in the surrounding living are...

Page 22: ...KEN DOOR GLASS OR DAMAGED COMPONENTS BE SURE TO VACUUM UP ANY BROKEN GLASS FROM INSIDE THE APPLIANCE BEFORE OPERATION DO NOT STRIKE SLAM OR SCRATCH GLASS DO NOT OPERATE APPLIANCE WITH GLASS REMOVED CR...

Page 23: ...R 41 1 FAILURE TO POSITION THE PARTS IN ACCORDANCE WITH THIS MANUAL OR FAILURE TO USE ONLY PARTS SPECIFICALLY APPROVED WITH THIS APPLIANCE MAY RESULT IN PROPERTY DAMAGE OR PERSONAL INJURY WARNING COMP...

Page 24: ...ONVEX SURROUND BLACK 19 S31CVSS CONVEX SURROUND STAINLESS STEEL 20 LK31 LED LIGHT KIT 21 W660 0081 THERMOSTAT WALL MOUNT DIGITAL 22 F40 ON OFF REMOTE 23 F50 THERMOSTATIC REMOTE 24 F50DR THERMOSTATIC R...

Page 25: ...into the module Check voltage of the transformer under load at the spade connections on the module with the ON OFF switch in the ON position Acceptable readings of a good transformer are between 6 2 a...

Page 26: ...s broken A wrong orifice or too high of an inlet gas pressure can cause the pilot flame to lift The sensor rod may need cleaning Poor grounding between pilot assembly and gas valve Verify that the wir...

Page 27: ...caused by environmental conditions such as rooftops buildings nearby trees hills mountains inadequate vents or ventilation excessive venting configurations insufficient makeup air or negative air pres...

Page 28: ...28 W415 1115 06 13 12...

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