D-3
Appendix D --- Error codes
System Error:
55-611
Description:
Unknown Scanner Status Error
Corrective Action.
Try the following:
■
Reboot system.
System Error:
55-613
Description:
No paper was detected in the scanner.
Corrective Action.
Try the following:
■
Place the correct sheet in the scanner.
System Error:
100-118
Description:
Unable to communicate with the scanner.
Corrective Action.
Try the following:
■
Please check the connection to the scanner.
■
Reboot the system
System Error:
100-125
Description:
Incorrect scanner status.
Corrective Action.
Try the following:
■
Please check the paper path and reload the media.
System Error:
100-126
Description:
Communication (SCSI/USB) time-out
Corrective Action.
Try the following:
■
Reboot system
■
Check connections
■
Replace Interface board IMx
System Error:
100-128
Description:
The scanner has paper jam.
Corrective Action.
Try the following:
■
Clear paper path
■
Please reload the media.
System Error:
100-1001
Description:
Please insert media in the scanner.
Corrective Action.
Try the following:
■
Please reload the media.
System Error:
100-1002
Description:
Please reload the media.
Corrective Action.
Try the following:
■
Please reload the media.