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Summary of Contents for VPC-3100-G Series

Page 1: ...100 G Series Introduction 5 Safety Precautions 11 Product Nomenclature and Function 17 Hardware Setup 32 BIOS Set up 44 Software RAID Setup 70 Hardware RAID Setup 84 Appendix 100 Replacement Parts for...

Page 2: ...1 LED Access Drive POWER HDD User 21 2 Power Switch POWER SW 21 3 Reset Switch RESET SW 21 4 LINE IN Interface LINE IN 21 5 LINE OUT Interface LINE OUT 21 6 MIC IN Interface MIC IN 22 7 Frame Ground...

Page 3: ...ation 52 4 Trusted Configuration 53 5 ACPI Setting 54 6 SMART Setting 55 7 Super IO Configuration 56 8 Hardware Monitor 58 9 Network Stack Configuration 59 5 Chipset 60 1 System Agent SA Configuration...

Page 4: ...e 92 3 RAID Setup During Storage Replacement 93 4 Hot Swapping 94 4 OS Recovery Settings 95 5 FAQ and Troubleshooting 96 1 FAQ 96 2 Troubleshooting 97 Appendix 100 1 System Reference 101 1 Specificati...

Page 5: ...5 Introduction This section provides necessary information of the product such as the outline bundled items and manuals before actual use...

Page 6: ...ct Guide Must read this after opening the package This lists the product configuration and describes the precautions Included in the package Printed matter Reference Manual This document Read this whe...

Page 7: ...GB provides advanced computing and graphical performance The product features a variety of interfaces such as one each port of DVI I HDMI DisplayPort four USB3 2 Gen1 USB3 0 ports rear 4 four USB2 0 p...

Page 8: ...isplayPort and HDMI Supports mirroring RAID1 Mirroring hardware or software option can be configured to suit the application and ensure the system to be redundant Adopt removable storage The product a...

Page 9: ...Introduction VPC 3100 G Series Reference Manual 9 4 Supported OS Windows 10 IoT Enterprise 2019 LTSC 64bit Japanese English Chinese Korean...

Page 10: ...Screw 6 32 x 4 12 Countersunk Screw M3 x 4 10 Truss Head Screw M3 x 5 8 Truss Head Screw M4 x 6 14 Name Plate 1 Product Guide 1 1 The configuration and parts of this product as shown below 2 The user...

Page 11: ...11 Safety Precautions Understand the following definitions and precautions to use the product safely Never fail to read them before using the product...

Page 12: ...the meanings of these labels to operate the equipment safely DANGER Signal word used to indicate an imminently hazardous situation which if not avoided will result in death or serious injury WARNING...

Page 13: ...connected to a socket outlet with earthing connection by means of a power cord This product is not suitable for use in locations where children are likely to be present CAUTION Do not use or store thi...

Page 14: ...matches the power supply voltage and outlet plug that you are using The included cable is designed for use with a 125 VAC power supply Component Life Battery The internal calendar clock and CMOS RAM...

Page 15: ...adiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residentia...

Page 16: ...nintended operations 2 Security Measures e g Do not keep using the default password Refer to the product manual for the password setting Set a strong password Combined with upper and lowercase letters...

Page 17: ...17 Product Nomenclature and Function This section describes product component names and their functions pin assignment of each connector...

Page 18: ...Front View Name Function Front Optical drive DVD super multi drive When setting up the product this can be decided to be used for the shadow bay storage Access LED LED status indicator when hardware R...

Page 19: ...RAID monitoring tool or by command of your software USER LED 2 User LED 2 This LED can light up with the hardware RAID monitoring tool or by command of your software USB2 0 USB2 0 Type A connector 2 p...

Page 20: ...slot PCI Express x16 slot x 1 PCI slot x 1 PCI Express x4 slot x 2 LAN A B 1000BASE T 100BASE TX 10BASE T RJ 45 Connector I211 Ethernet x 2 LAN C 1000BASE T 100BASE TX 10BASE T RJ 45 Connector I219 LM...

Page 21: ...nitoring tool 2 or by command of your software User LED 2 Off This LED can light up with the hardware RAID monitoring tool 2 or by command of your software 1 For more details see the Hardware RAID Set...

Page 22: ...e Manual 22 6 MIC IN Interface MIC IN The product is equipped with a connector for microphone input As such a microphone can be connected for voice input 7 Frame Ground FG The product has FG for funct...

Page 23: ...ntel Ethernet Connection I219 LM LAN C Intel Ethernet Controller I211 LAN A LAN B Operation at 1000Mbps requires a category 5e cable Giga bit Ethernet Connector Pin No Signal Name 100BASE TX 10BASE T...

Page 24: ...nterrupts displayed on BIOS may not match the I O addresses and interrupts displayed on OS Addresses and interrupts are automatically assigned as BIOS specifications SERIAL I O Addresses and Interrupt...

Page 25: ...Shield 21 TMDS 5 2 TMDS 2 12 TMDS 3 22 TMDS CLK Shield 3 TMDS 2 4 Shield 13 TMDS 3 23 TMDS CLK 4 TMDS 4 14 5V 24 TMDS CLK 5 TMDS 4 15 GND C1 Analog RED 6 DDC_CLK 16 HOTPLUG_DETECT C2 Analog Green 7 DD...

Page 26: ...No Signal name Pin No Signal name 1 TMDA DATA2 2 DATA2 SHGND 3 TMDA DATA2 4 TMDA DATA1 5 DATA1 SHGND 6 TMDA DATA1 7 TMDA DATA0 8 DATA0 SHGND 9 TMDA DATA0 10 TMDA CLK 11 CLK SHGNG 12 TMDA CLK 13 CEC 1...

Page 27: ...or Connector used on the product Display Port 20 Pin Pin No Signal name Pin No Signal name 1 Lane0 2 GND 3 Lane0 4 Lane1 5 GND 6 Lane1 7 Lane2 8 GND 9 Lane2 10 Lane3 11 GND 12 Lane3 13 GND 14 GND 15 A...

Page 28: ...t is equipped with 4 channels for USB 3 2 Gen1 USB3 0 interface USB3 2 Gen1 Connector Pin No Signal Name 1 USB_VCC 2 DATA 3 DATA 4 GND 5 SSRX 6 SSRX 7 GND 8 SSTX 9 SSTX 14 USB 2 0 Ports USB2 0 This pr...

Page 29: ...ector used on the product JDIO1 JDIO2 Pin No Signal Name Pin No Signal Name 1 I0 7 O0 2 I1 8 O1 3 I2 9 O2 Connected prohibition 4 I3 10 O3 Connected prohibition 5 PWRON 11 COMPO GND 6 RST 12 COMPI 12...

Page 30: ...Product Nomenclature and Function VPC 3100 G Series Reference Manual 30 Digital I O Internal Equivalent Circuit Diagram Remote Power Remote Reset Internal Equivalent Circuit Diagram...

Page 31: ...xpansion Card Dimensions PCI Express bus card PCI bus card CAUTION You may not be able to install expansion cards that use card edge connector tails the parts in the figures that are filled in PCI bus...

Page 32: ...32 Hardware Setup This section describes how to install connect and set up the product...

Page 33: ...s 1 and 2 turn on the power If you find any abnormality after turning on the power turn it off and check to see if the setup has been performed properly STEP4 Set up BIOS By referring to BIOS Setup Pa...

Page 34: ...s turned off When setting up the built in hard disk handle with care so as not to give a shock Remove only those screws that are explained Do not move any other screws 1 Removing the Top Cover the Fro...

Page 35: ...3100 G Series Reference Manual 35 3 Remove the expansion card bracket CAUTION If you tighten the screw with a tightening torque greater than specified the hole may be damaged The specified tightening...

Page 36: ...he Expansion Card 1 Loosen the screws and remove the slot cover from the back of the chassis 2 Set the expansion card CAUTION If you tighten the screw with a tightening torque greater than specified t...

Page 37: ...Manual 37 3 Setting the Storage Slot in SATA storage is available 1 Push the lock to loosen and pull the arm toward you then remove the case from the drive bay 2 Set the storage into the removed case...

Page 38: ...storage other than the optional product cannot satisfy this product specification and is outside the scope of the warranty Use the optional one if you would like to operate the product within the spe...

Page 39: ...nce Manual 39 4 Replacing the Fan Filter 1 Loosen the screws holding the fan unit open the fan unit toward you and remove the fan filter 2 After replacing the fan filter set it back by following the r...

Page 40: ...the Front Fan 1 Open the fan unit toward you 2 Remove the fan cable and the fan connector 3 While pushing the lock on the bottom pull it toward you and take the fan out 4 After replacing the fan set...

Page 41: ...tup VPC 3100 G Series Reference Manual 41 6 Setting the Brackets 1 Place the brackets on the bottom of the chassis and secure them with the supplied truss head screws Horizontal installation Vertical...

Page 42: ...its surroundings The main unit of the VPC 3100 series is equipped with air vents and fans for regulating temperature In order to secure room around the air vents and to facilitate the connecting of ca...

Page 43: ...al 43 CAUTION Note that even if the ambient temperature is within the usage range if devices that generate high temperatures are near the main unit it may become hot due to the effect of the radiated...

Page 44: ...44 BIOS Setup This section describes AMI s Setup program built into the FLASH ROM BIOS...

Page 45: ...ROM and begins the process of checking out the system and configuring it When it finishes the BIOS will seek an operating system on one of the disks and then launch and turn control over to the opera...

Page 46: ...d exit Esc Main Menu Quit without saving changes Submenus Exit Current page to the next higher level menu 3 Getting Help Press F1 to pop up a small help window that describes the appropriate keys to u...

Page 47: ...32768 MB Memory Frequency 2667 MHz System Date xxx MM DD YYYY System Time HH MM SS Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Ex...

Page 48: ...Project Version GMB MQ37000 BIOS Vx xx This item displays the BIOS version Build Data xx xx xxxx This item displays the BIOS creation date and time You can configure the following settings Main Menu...

Page 49: ...General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version x xx xxxx Copyright C 20xx American Megatrends Inc CPU Configuration Use this to check the CPU Configuration SATA Co...

Page 50: ...pt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version x xx xxxx Copyright C 20xx American Megatrends Inc Display items differ depending on the installed CPU CPU Con...

Page 51: ...ty Software Preserve Unknown Serial ATA Port 3 Empty Software Preserve Unknown Serial ATA Port 4 Empty Software Preserve Unknown Serial ATA Port 5 Empty Software Preserve Unknown Select Screen Select...

Page 52: ...Copyright C 20xx American Megatrends Inc Advanced ME FW Version xx x xx xxxx ME Firmware Mode Normal Mode ME Firmware SKU Corporate SKU PTT Capability State 1 1 Select Screen Select Item Enter Select...

Page 53: ...rsion TCG_2 Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version x xx xxxx Copyright C 20xx American Megatrends Inc...

Page 54: ...Enable ACPI Auto Configuration Disabled Enabled Specify whether to use the ACPI Auto Configuration Enable Hibernation Disabled Enabled Specify whether to use the Hibernation ACPI Sleep State Suspend D...

Page 55: ...Megatrends Inc Advanced SMART Setting SMART Self Test Disabled Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version...

Page 56: ...tion Item Options Description Serial Port 1 Configuration Refer to Serial Port 1 Configuration Serial Port 2 Configuration Refer to Serial Port 2 Configuration Serial Port 3 Configuration Refer to Ser...

Page 57: ...Enabled Configure the operation settings for serial port Change Settings Auto IO 2E8h IRQ 7 Other Do not change this setting Serial Port 4 Configuration Item Options Description Serial Port Disabled E...

Page 58: ...Advanced PC Health Status System Temperature xx CPU Temperature xx System FAN Speed xxxx RPM CPU FAN Speed xxxx RPM VCORE x xxx V 12 V xx xxx V 5 V x xxx V 5 VSB x xxx V 3 3 VSB x xxx V 3 3 VCC x xxx...

Page 59: ...t C 20xx American Megatrends Inc Advanced Network Stack Disabled Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Versio...

Page 60: ...vanced Chipset Security Boot Save Exit System Agent SA Configuration PCH IO Configuration Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4...

Page 61: ...Chipset System Agent SA Configuration Memory Configuration Graphics Configuration Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exi...

Page 62: ...s Inc PCH IO Configuration Item Options Description USB Configuration Refer to USB Configuration HD Audio Configuration Refer to HD Audio Configuration DeepSx Power Policies Disabled Enabled in S4 S5...

Page 63: ...orts under LAN i211 Disabled Enabled Configure the power settings during standby Location Rear side of the product below LAN A J52 Rear USB3 1 Gen2 ports under LAN I211 Disabled Enabled Configure the...

Page 64: ...ect Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version x xx xxxx Copyright C 20xx American Megatrends Inc Administrator P...

Page 65: ...ecure Boot Mode Custom Restore Factory Keys Reset To Setup Mode Key Management Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit E...

Page 66: ...UEFI CA from D8 Restore DB defaults Secure Boot variable Size Keys Key source Platform Key PK 0 0 No Keys Key Exchange Keys 0 0 No Keys Authorized Signatures 0 0 No Keys Forbidden Signatures 3724 77...

Page 67: ...t Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version x xx xxxx Copyright C 20xx American Megatrends Inc Boot Configuration Item Options...

Page 68: ...vice Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version x xx xxxx Copyright C 20xx American Megatrends Inc Save Ch...

Page 69: ...lues F3 Optimized Defaults F4 Save Exit ESC Exit Version x xx xxxx Copyright C 20xx American Megatrends Inc 2 Change the item Restore AC Power Loss to Power On Aptio Setup Utility Copyright C 20xx Ame...

Page 70: ...70 Software RAID Setup This section describes software mirroring RAID1 setup...

Page 71: ...tup We only support mirroring We do not support operation for other RAIDs RAID0 RAID5 and RAID10 Be aware that functions not supported are outside the scope of the warranty Software RAIDs are not hot...

Page 72: ...efaults F4 Save Exit ESC Exit Version x xx xxxx Copyright C 20xx American Megatrends Inc 2 Change the SATA Mode Selection item to Intel RST Premium with Intel Optane System Acceleration Aptio Setup Ut...

Page 73: ...nfiguration Hardware Monitor Network Stack Configuration Intel R Rapid Storage Technorogy Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4...

Page 74: ...reen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version x xx xxxx Copyright C 20xx American Megatrends Inc 6 Volume is created a...

Page 75: ...evel RAID1 Mirror Strip Size N A Size XXXGB Status Normal Bootable Yes SATA 0 X XXXXXXXXXXXXXXXXX XXXGB SATA 0 X XXXXXXXXXXXXXXXXX XXXGB Select Screen Select Item Enter Select Change Opt F1 General He...

Page 76: ...formation press to move the cursor to Delete and press Enter 3 Since you are prompted to delete the selected RAID volume press YES 4 Save the changed setups and exit with Save Changes and Exit Aptio S...

Page 77: ...gy menu from Advanced in Main 3 From the RAID configuration information press to move the cursor to Rebuild and press Enter 4 Save the changed setups and exit with Save Changes and Exit Aptio Setup Ut...

Page 78: ...Installing Rapid Storage Technology Carry out recovery with the bundled recovery media and the Rapid storage technology will be installed Uninstalling it is up to the customer 2 Starting Rapid Storage...

Page 79: ...Software RAID Setup VPC 3100 G Series Reference Manual 79 3 Exiting Rapid Storage Technology You can exit Rapid storage technology by clicking on the upper right corner of the window...

Page 80: ...data on the drives will be copied between storage and data on the mirrored drives will be automatically unified Status Manage CAUTION Rebuilding by Rapid storage technology cannot be suspended while i...

Page 81: ...d the storage using Rapid storage technology Each status can be checked through the Status or Management of Rapid storage technology Status One mirroring configured storage is not connected Manage One...

Page 82: ...Therefore check for errors using the icon displayed in the status bar 6 Confirming the Error Log When an error occurs in a RAID drive it is logged into the Windows standard Event Viewer You can check...

Page 83: ...reconfigure the mirroring RAID drive in the Array Set up the RAID in accordance with the following procedure CAUTION RAIDs in this product are not hot swappable Always turn off the power before repla...

Page 84: ...84 Hardware RAID Setup This section describes hardware mirroring RAID1 setup...

Page 85: ...utline This section describes hardware mirroring RAID1 setup We only support mirroring We do not support operation for other RAIDs RAID0 RAID5 and RAID10 Be aware that functions not supported are outs...

Page 86: ...acity Max 4TB Cache memory size 1MB Host interface Serial ATA 3 0 Transfer mode 6 0Gb s 3 0Gb s Auto or fixed into 3 0Gb s Max transfer speed 6 0Gb s Theoretical value Drive interface Serial ATA 3 0 T...

Page 87: ...nd the front fan you will be able to see the connectors and switches as illustrated below Locations and setting of connectors and switch Connector list Name Function S1 Dip switch CN3 P1 S1 Connect to...

Page 88: ...itches OFF Setting 1 mirroring configuration information initialization Switches 1 3 ON Switch 2 OFF Remaining Switches OFF Setting 2 error sector detection and restoration Switch 2 ON Switches 1 3 OF...

Page 89: ...ty Orange lighting Rebuilding Green lighting 1 Copy destination Green lighting 1 Orange flashing Copy original Green lighting 1 System Hung Both drives are hung Orange flashing OFF Non conformity of c...

Page 90: ...oth drives Faulty One drive has malfunctioned The system remains capable of operation Two drives have malfunctioned The system has been deactivated Replacement Replace the malfunction drive with a goo...

Page 91: ...Setup VPC 3100 G Series Reference Manual 91 Status Explanation Abnormality A reading error occurred at the copy source during rebuilding Data that causes a reading error to occur is written to the co...

Page 92: ...d LEDs to check the status of the storage Perform storage replacement or other appropriate operations according to the error status Drive 1 and Drive 2 in the mirror card correspond to the drive bays...

Page 93: ...storage Replace the malfunctioning storage with a good one that you have prepared For details on storage replacement see Setting the Storage in the Hardware Setup page32 After the storage is replaced...

Page 94: ...the product was shipped from CONTEC The data on the good storages that you have prepared will be erased 4 Hot Swapping Hot swapping is possible with this mirror card enabling the user to replace stora...

Page 95: ...In this situation you have to operate the DIP switch on the mirror card Carry out recovery according to the following procedure 1 With the power OFF change the DIP switch on the mirror card to settin...

Page 96: ...are not copied between storages I want to use an existing storage to make a mirroring configuration from a backup storage If you want to configure mirroring using a storage as a backup which is differ...

Page 97: ...if the storages have different manufacturer models Therefore a replacement storage must be of the same manufacturer and model as the previous storage If the replacement storage was used with a differ...

Page 98: ...dure 1 With the power OFF change the DIP switch on the mirror card to setting 1 For the switch setting see Switch Setting page88 2 Connect only the existing storage which will not be replaced to the m...

Page 99: ...build by skipping unreadable sectors If unreadable sectors presence on copy source storage unreadable data is recorded to same sectors on destination storage and keep on rebuilding Prepare a good stor...

Page 100: ...100 Appendix This section lists the specifications and the physical dimensions of the product and the details of model name...

Page 101: ...0 2 560 x 1 920 2 560 x 2 048 3 840 x 2 160 16 770 000 colors Display Port 800 x 600 1 024 x 768 1 152 x 864 1 280 x 600 1 280 x 720 1 280 x 768 1 280 x 800 1 280 x 960 1 280 x 1 024 1 360 x 768 1 366...

Page 102: ...11 AT controller LAN 3 Intel I219 LM controller 1000BASE T 100BASE TX 10BASE T Wake On LAN Digital I O Front LED outputs x 2 Rear outputs x 2 inputs x 4 Expansion slot Selection PCI Express x16 slot x...

Page 103: ...Max 100 240VAC 3 8 1 6A External device power supply capacity USB I F 5V 5 6A PCI Express x16 slot 3 3V 3A 12V 5 5A PCI slot 3 3V 2A 5V 2A 12V 0 5A PCI Express x4 slot 3 3V 3A 12V 2 1A Physical dimen...

Page 104: ...0 4 4 Level 3 EN61000 4 4 Level 3 Static electricity resistance Contact discharge 4kV IEC61000 4 2 Level 2 EN61000 4 2 Level 2 Atmospheric discharge 8kV IEC61000 4 2 Level 3 EN61000 4 2 Level 3 Vibrat...

Page 105: ...Appendix VPC 3100 G Series Reference Manual 105 2 Physical Dimensions 1 Horizontal Installation 2 With the Brackets for Horizontal Orientation Horizontal Installation...

Page 106: ...Appendix VPC 3100 G Series Reference Manual 106 3 With the Brackets for Horizontal Orientation Vertical Installation...

Page 107: ...B 8GB x 1 2 DDR4 U DIMM 16GB 8GB x 2 3 DDR4 U DIMM 32GB 8GB x 4 Storage 0 None Removable drive 1 1 2TB 3 5 inch HDD 2 4TB 3 5 inch HDD 3 256GB 2 5 inch SSD Storage 0 None Removable drive 2 1 2TB 3 5 i...

Page 108: ...Battery Disposal 1 Battery Specification The product contains one battery and the details are as follows Item Description Type Lithium primary battery Model BR2032 Maker Panasonic Nominal Voltage 3V...

Page 109: ...used battery follow the disposal procedures stipulated under the relevant laws and municipal ordinances Removing the battery Follow the instruction described below to remove the battery Refer to the R...

Page 110: ...110 Replacement Parts for Maintenance This section lists replacement parts for maintenance of the product...

Page 111: ...tenance purpose Acquire them as necessary Parts name Type Description Hard disk HDD 2TS 3 2 5 inch SATA HDD 2TB HDD 4TS 3 3 5 inch SATA HDD 4TB SSD SSD 256GS 2T 2 5 inch SATA SSD 256G 3D TLC CAUTION I...

Page 112: ...112 Customer Support and Inquiry CONTEC provides the following support services for you to use CONTEC products more efficiently and comfortably...

Page 113: ...e useful information including product manuals that can be downloaded through the CONTEC website Download https www contec com download You can download updated driver software firmware and differenti...

Page 114: ...levant issues have been considered in the preparation of this document Should you notice an omission or any questionable item in this document please feel free to notify your retailer Regardless of th...

Page 115: ...saka 555 0025 Japan https www contec com No part of this document may be copied or reproduced in any form by any means without prior written consent of CONTEC CO LTD VPC 3100 G Series Reference Manual...

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