Contec AI-1604CI2-PCI, User Manual

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2. Setup
AI-1604CI2-PCI
33
Setup Troubleshooting
Symptoms and Actions
The board cannot be initialized. [Windows NT 4.0]
The driver may not yet be activated. When your PC is running under Windows NT 4.0, set the PnP OS
option in the BIOS Setup menu to “NO”.
For details on BIOS settings, refer to the user’s guide for your PC.
The board cannot input or output data normally
- Run the Diagnosis Program to check whether the board has been registered correctly and whether
any initialization error has occurred.
- Check the settings and connections of the board. Also check the input and output ranges. When
your board uses jumpers to set the input/output ranges, correct data cannot be obtained unless the
ranges have been adjusted. When no connection has been made, input data remains indeterminate.
The channel to be used must be wired. The channels not to be used must be connected to the
analog ground.
- If there is no appropriate signal source available at voltage input, either connect a cell or connect
the channel to the analog ground to check for 0V.
The board works with the Diagnosis Program but not with an application.
The Diagnosis Program is coded with API-TOOL functions. As long as the board operates with the
Diagnosis Program, it is to operate with other applications as well. In such cases, review your program
while paying attention to the following points:
- Check the return values of functions.
- Check the Driver No. and Board No.
The OS won't normally get started or detect the board.
[Windows Vista, XP, Server 2003, 2000]
Turn off the power to your PC, then unplug the board. Restart the OS and delete the board settings of
API-TOOL Configuration. Turn off the PC again, plug the board, and restart the OS. Let the OS detect
the board and use API-TOOL Configuration to register board settings.
If your problem cannot be resolved
Contact your retailer.