warranty service for products originally purchased outside their country.
Conrad-Johnson will provide warranty service for products outside the
United States, but the customer must pay all shipping, handling and
customs costs both to and from our Service Department.
Questions about this warranty should be addressed to:
Service Department
conrad-johnson design, inc.
2733 Merrilee Drive
Fairfax, VA 22031
The Service Department can also be reached by phone at 703-698-
8581, or by fax at 703-560-5360
SERVICE
In the event your conrad-johnson audio component requires service,
repack it with the original packing material and ship to the Service
Department address above. If you do not have the original packing
material, replacements are available from conrad-johnson design for a
nominal charge. Be sure to include a copy of your sales receipt from the
original purchase, along with a note explaining the problem you are
having in as much detail as possible. If the problem is intermittent,
please indicate. If you want an estimate of cost for out of warranty
service, be sure to request it in this note. Be aware that requesting an
estimate will delay service to your unit as we will have to contact you for
your approval before commencing service.
REGISTERING THE WARRANTY
Please return the enclosed card to the factory within 30 days of pur-
chase to register the warranty.
DA1 Owner’s Manual
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