Product name: Conquer Treadmill Desk
SKU: 330-TMDSK01
EMAIL:
TEL: 855-349-4327
help.conquerequipment.com
EMAIL:
WEB: help.conquerequipment.com TEL: 855-349-4327
TROUBLESHOOTING GUIDE
Error
code
Cause
Checking
Correction
E01
No sensor signal
1. Check the distance and place
between sensor and magnet.
1. Adjust the distance between
the sensor and the magnet.
2. Check if the wire is broken.
2. Change the wire.
3. Check if the magnetism is
good.
3. Change the magnet.
4. Check if the controller is
damaged.
4. Change to a new controller.
E02
Over-voltage protection of the
motor
1. Check if the network voltage is
stable.
1. Regulator is needed to adjust
the voltage.
2. Check if the controller is
damaged.
2. Change to a new controller.
E03
Over-current protection
1. The machine is overloaded.
1. Verify user weight is within
allowed parameters
2. Check if the motor or the roller
gets stuck by something.
2. Take the foreign matter out.
3. Check roller lubrication.
3. Lubricate the roller.
4. Check if the controller is
damaged.
4. Change to a new controller.
5. Check if the motor is damaged. 5. Change to a new motor.
E04
Open circuit
1. Check the wires of the motor
are connected well.
1. Connect the motor wires
properly.
2. Check if the motor is
open-circuit.
2. Change to a new motor.
3. Check if the controller is
open-circuit.
3. Change to a new controller.
E06
Message failure
1. Check if the connecting wires
are plugged well.
1. Plug all the wires properly.
2. Check if the connecting wires
are broken.
2. Change to the new wires.
3. Check if the console is broken. 3. Change to a new console.
4. Check if the controller is
damaged.
4. Change to a new controller.
E07
Emergency switch off
1. Check if the emergency switch
is attached.
1. Attached the emergency
switch.
