8
www.c2vision-eu.com
FAQ - TROUBLE SHOOTING
Symptom
Reason
Possible Solution
Inserted picture is
distorted, flickering
or running vertically.
Video sources output
set to AUTO or MULTI
which causes a conflict
with the interfaces auto
detection.
Set video source output fixed to PAL or
NTSC. It is best to set all video sources to
the same standard.
If error occurs only
after source switching:
connected sources are
not set to the same TV
standard.
Set all of the video sources to the same
standard.
Inserted picture
quality bad.
Picture settings have not
been adjusted
Use 3 buttons on the rear of the interface
to access the OSD and adjust any/all
picture settings for the corresponding
video input.
Inserted picture size
wrong.
Inserted picture
position wrong.
Camera input
picture flickers.
Camera is being tested
under fluorescent light
which shines directly into
the camera.
Test camera under natural light outside
the garage.
Camera input
picture is bluish.
Protection sticker not
removed from camera
lens.
Remove protection sticker from lens.
Camera input
picture is black.
Camera power taken
directly from reverse
gear lamp.
Use relay or electronics to “clean”
reverse gear lamp power. Alternatively, if
CAN-bus is compatible with the vehicle,
camera power can be taken from green
wire of 6pin to 8pin cable.
Camera input
picture is distorted.
Camera input
picture settings
cannot be adjusted.
Camera input picture
settings can only be
adjusted in AV2 mode.
Set dip 3 of video interface to ON (if not
input AV2 is not activate) and connect
the camera to AV2. Switch to AV2 and
adjust settings. Reconnect camera to
camera input and deactivate AV2.
Not possible to
switch video sources
by OEM button.
Vehicle CAN-Bus does
not support this function.
Use external keypad or cut white wire
of 6pin to 8pin cable and apply +12V
impulses for AV-switching.
Pressed too short.
For video source switching a longer press
of about 2.5 seconds is required.
Not possible to
switch video sources
by external keypad.
SW-version of interface
does not support
external keypad.
Use OEM-button or cut white wire of 6pin
to 8pin cable and apply +12V impulses
for AV-switching.
