ENGLISH
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12. Tips & Troubleshooting
Use the tips below for troubleshooting when your CSM3NET is not working properly:
The Power LED doesn’t light up:
•
The power supply is not connected to the CSM3NET. Reconnect the power supply to the CSM3NET.
There is no activity on the display:
•
The CSM3NET is in standby state. Press the ‘
/Mode
’ (
1
) button on the remote control to activate it.
•
The Wrong input source on your TV is selected. Change the input source.
•
The Wrong video system is selected. Press the ‘
Output
’ (
18
) button on your remote control to switch
video system.
•
The Video cable is not connected properly. Check if the Video Cable is connected correctly.
When the unit is turned on, only a ‘bling’ sound can be heard, but no menu is shown:
•
The Wrong video system is selected. Press the ‘
Output
’ (
18
) button on your remote control to switch
video system.
•
The Video cable is not connected properly. Check if the Video Cable is connected correctly.
There is no sound:
•
The Audio cable is not connected properly. Make sure the cable is connected correctly to your TV or
amplifier.
•
The CSM3NET is connected with an amplifier, but the amplifier is turned off. Turn on the amplifier.
•
The audio stream of the MPEG2 or VOB file is invalid. Press the ‘
Audio
’ (
9
) button on the remote control
to adjust to the proper audio stream.
•
The Mute function is on. Press the ‘
Mute
’ (
34
) button on the remote control again to cancel mute.
•
The CSM3NET is functioning in Fast Forward or Fast Rewind mode. Press the ‘
Play/Pause
’ (
11
) button on
the remote control to return to normal playback.
The display is distorted:
•
The CSM3NET is functioning in Fast Forward or Fast Rewind mode. Press the ‘
Play/Pause
’ (
11
) button on
the remote control to return to normal playback.
•
A PAL movie is played at NTSC mode or vice versa. Press the ‘
P/N
’ (
33
) button on the remote to change
the display settings.
When pressing the ‘Slide’ button, the system freezes:
•
There are too many photos or music in the current folder. It will take a long time to start Music-Slide-
Show. Please wait for playback.
The Remote control doesn’t work:
•
Point the remote control to the CSM3NET receiver in about ±30 degrees and directly.
•
Use the remote control in the range of 5 meters.
•
The remote control battery (CR2025) should be replaced.
The subtitles of the played movie are not displayed:
•
An AVI file is played, but the subtitle file contains a different filename. See
chapter 8.1
how to display
the subtitles.
When trying to play video, the message “CODEC NOT SUPPORTED” is displayed;
•
The movie file is created with a not-supported codec for the CSM3NET.
Refer to the website, www.conceptronic.net for a list of supported codecs for the CSM3NET.
