CompuLab Tensor-I20 Owner'S Manual Download Page 2

Page: 2 / 58

www.fit-iot.com

Page 2 of 58

Tensor-PC owner’s manual

Hayetsira St. 17, Yokneam, Israel

Tel: +972-48-290-168 | Fax: +972-48-325-251 | www.fit-iot.com

Revision 1.4

01-Jul-2022

ABLE OF

ONTENTS

Safety instructions

.................................................................................................................... 3

NTRODUCTION

................................................................................................................................... 5

Quick Start Guide

........................................................................................................................ 6

Tensor-PC hardware specifications

..................................................................................... 8

Tensor-PC features

...................................................................................................................... 7

Tensor-PC devices and installation

................................................................................. 14

RTC Battery ................................................................................................................................ 15

RAM ........................................................................................................................................... 15

Storage ...................................................................................................................................... 16

BIOS

.................................................................................................................................................. 22

VESA/DIN mounting

...................................................................................................................... 23

DIN – case when the Tensor-PC should be placed on DIN rail by its bottom part. ................... 23

VESA - case when the Tensor-PC should be placed on VESA adapter ....................................... 31

DIN - case when the Tensor-PC should be placed on DIN rail by its side part. ......................... 39

Troubleshooting

.......................................................................................................................... 56

Warranty and RMA

........................................................................................................................ 57

Regulatory Information

........................................................................................................... 58

For more information please visit:

www.tensorpc.com

For technical support and product related questions, please email:

[email protected]

For the latest version of this document:

www.fit-iot.com/files/tensor-pc/docs/tensor-pc-owners-manual.pdf

Summary of Contents for Tensor-I20

Page 1: ...Owner s Manual...

Page 2: ...ge 16 BIOS 22 VESA DIN mounting 23 DIN case when the Tensor PC should be placed on DIN rail by its bottom part 23 VESA case when the Tensor PC should be placed on VESA adapter 31 DIN case when the Ten...

Page 3: ...s on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins Before servicing Tensor PC To avoid damaging Tensor PC perform t...

Page 4: ...fournies avec le produit PR CAUTION pour viter les d charges lectrostatiques et viter que les composants internes ne soient endommag s par les d charges lectrostatiques lorsque vous touchez l ordinate...

Page 5: ...er Tensor PC computer 2 Power supply input AC 100 240V 50 60Hz 250W output DC 12V 56V 3 AC Cord All other parts are supplied accordingly to the configuration chosen To use Tensor PC you will need A mo...

Page 6: ...necting Tensor PC Connect monitor to Tensor PC DisplayPort or HDMI connector use the HDMI to DVI adapter if needed Connect the USB keyboard and mouse to USB2 0 3 0 connectors Plug the Ethernet cable i...

Page 7: ...www fit iot com Page 7 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com Tensor PC features I O and internal devices...

Page 8: ...ible from the outside Number of antennas as required by modems can be installed Antennas can be positioned anywhere on the computer s perimeter Up to 9 LTE modems can be installed Wi Fi Wi Fi 6 Intel...

Page 9: ...r up TRIP mode is adjusted to comply with specific TEL requirements e g 4x PCIe x1 1x PCIe x4 SATA USB3 If TEL is incompatible to TRIP capabilities TEL is automatically disabled Configuration control...

Page 10: ...NBUS CANbus interface using DB9 connector 10 A C TEL GPIO Up to 20 isolated general purpose I Os using terminal 10 A C TEL GPIOEXT 4x GPIO by a terminal block to be used with TEL GPIO Networkin g TELs...

Page 11: ...C option H49AC Flat with no ribs option C0 1 cm ribs option CR10 2 cm ribs option CR20 Dimensions weight Dimensions From 20 cm W x 20 cm D x 2 5 cm H 1 0 liter To 30 cm W x 20 cm D x 6 9 cm H 4 1 lit...

Page 12: ...Gbit Ethernet ports using RJ45 2x PCIe 2 3 4 5 6 A C FCA Network TEL LANX4 4x Gbit Ethernet ports using RJ45 4x PCIe 2 3 4 5 6 A C FI Network TEL M2B an M 2 key B socket with SIM card tray 2x Pentaban...

Page 13: ...www fit iot com Page 13 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com Block diagram...

Page 14: ...48 290 168 Fax 972 48 325 251 www fit iot com Tensor PC devices and installation Open Tensor PC for service To access Tensor PC internal devices follow the steps below 1 Shut down the computer and dis...

Page 15: ...internal clock won t be kept on main power loss and the boot after power loss may take a few second longer In order to replace a depleted RTC battery 4 while the bottom cover is removed and power from...

Page 16: ...2280 devices each with PCIe 3 x4 interface The NVMe cards are installed by fastening each to the TEL NVME element as described below Note In case you have received an assembled flat cable on an alumi...

Page 17: ...tsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com 2 Tighten the red spacer with a Phillips screw left about 2mm gap between spacer and a screw head 3 Insert the NVMe car...

Page 18: ...r s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com 4 Position the flat cable on the aluminum TEL element as shown on the picture below 5 Secure the NVME ca...

Page 19: ...fit iot com 6 Finish the securing of the card by tightening 2 screws as shown below SATA M 2 Tensor PC supports up to 2 SATA M 2 devices M 2 key M 2280 2260 2242 The SSDs are installed by fastening e...

Page 20: ...48 325 251 www fit iot com SATA 2 5 SSD HDD Up to 2 2 5 SSD HDD device can be installed Should be connected to TRIP 4 or 5 EW25 and EH35 and higher must be used For assembling the SATA drive follow th...

Page 21: ...hten four Phillips screws as shown on the picture below for securing the disk inside of the compartment 3 Insert the flat ribbon cable into the socket as shown below 4 Pass the flat cable through side...

Page 22: ...l Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com BIOS For BIOS documentation see www fit pc com wiki index php Tensor PC_Software Entering BIOS Setup Utility Turn...

Page 23: ...manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com VESA DIN mounting DIN case when the Tensor PC should be placed on DIN rail by its bottom part 1 Assembly th...

Page 24: ...f 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com 2 Tighten the Phillips screw as shown below while holding the matching nut by 5 5mm h...

Page 25: ...Fax 972 48 325 251 www fit iot com 3 Put the mounting adapter on the bottom part of Tensor PC device NOTE Make sure that sides without the anchor slots on the adapter are directed in parallel with ri...

Page 26: ...t iot com Page 26 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com 4 Assembly the adapter by tightening the Phillips screws as shown...

Page 27: ...C owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com 5 Loosen the long black Phillips screw on the VESA bracket and attach the Tensor PC device to it b...

Page 28: ...www fit iot com Page 28 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 29: ...www fit iot com Page 29 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 30: ...Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com 6 Tighten the Phillips screw in order to fix the bracket on the adapter 7 Connect the ass...

Page 31: ...58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com VESA case when the Tensor PC should be placed on VESA adapter 1 Assembly the VESA adap...

Page 32: ...www fit iot com Page 32 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 33: ...wner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com 2 Loosen the long black Phillips screw on the VESA bracket in order to allow fitting the bracket hook...

Page 34: ...ax 972 48 325 251 www fit iot com 3 Place the mounting adapter bracket on the bottom part of Tensor PC device NOTE Make sure that sides without the slots on the adapter are directed in parallel with r...

Page 35: ...t iot com Page 35 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com 4 Assembly the adapter by tightening the Phillips screws as shown...

Page 36: ...fit iot com Page 36 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com 5 Install TENSOR PC onto VESA mount starting with the lower hoo...

Page 37: ...www fit iot com Page 37 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 38: ...com Page 38 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com 6 Tighten the Phillips screw on the VESA bracket in order to fix it on...

Page 39: ...ensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com DIN case when the Tensor PC should be placed on DIN rail by its side part 1 Disassembly the...

Page 40: ...www fit iot com Page 40 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 41: ...www fit iot com Page 41 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 42: ...fit iot com Page 42 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com 2 Assembly the side DIN adapter with the side panels as shown be...

Page 43: ...www fit iot com Page 43 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 44: ...www fit iot com Page 44 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 45: ...www fit iot com Page 45 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 46: ...www fit iot com Page 46 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 47: ...www fit iot com Page 47 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 48: ...www fit iot com Page 48 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 49: ...www fit iot com Page 49 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 50: ...t iot com Page 50 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com 3 Assembly the DIN bracket on the adapter as shown in the picture...

Page 51: ...iot com Page 51 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com 4 Tighten the 2 Phillips screws in order to fix the bracket on the...

Page 52: ...www fit iot com Page 52 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 53: ...www fit iot com Page 53 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 54: ...www fit iot com Page 54 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 55: ...www fit iot com Page 55 of 58 Tensor PC owner s manual Hayetsira St 17 Yokneam Israel Tel 972 48 290 168 Fax 972 48 325 251 www fit iot com...

Page 56: ...C RAM problem The most common reason is RAM that is not installed or incompatible Tensor PC supports DDR4 DIMM Note that registered buffered DIMM is not supported Check that RAM is compatible and inst...

Page 57: ...age device is 24 months only Warranty on the replaceable battery is 24 months only Your sole remedy and Compulab s sole liability shall be for Compulab at its sole discretion to either repair or repla...

Page 58: ...stallation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications...

Search results

Summary of Contents for Tensor-I20

Reviews:

Related manuals for Tensor-I20

Brands by name

Popular brands

CompuLab Tensor-I20, Owner'S Manual

Search results

Summary of Contents for Tensor-I20

Reviews:

Related manuals for Tensor-I20

Brands by name

Popular brands