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CODEC for play back. Therefore, the recorded file cannot be played since an
incompatible CODEC is being used for playback. Uninstalling the CODEC
software will help. Also reinstalling DirectX usually solves the problem. (See
our website for how to reinstall DirectX)
How can I choose MPEG-4 format for recording?
If you would like to record video in MPEG-4 format, you must supply your own
MPEG-4 CODEC. Furthermore, the CODEC must be installed before using
ComproPVR 2. In general, you can download MPEG-4 CODEC from the
following web sites.
http://www.divx.com/
After you install the CODEC software, you will see the MPEG-4 format appear
in the field of recording quality. However, Compro does not guarantee
compatibility or performance with third-party CODECs.
Why does the remote control fail?
The remote control sensor, which is plugged into the TV card, may be loose.
Please unplug it and plug it again. You should also check the batteries of the
remote control. Do not use rechargeable batteries.
Verify that the
IR icon (ComproRemote) is in the system tray on the
lower-right corner of the screen. If you don't have ComproRemote on the
system tray, start the following program:
C:\Program Files\Common Files\VideoMate\ComproRemote.exe
Then you should see the icon on the system tray. The IR icon should turn
bright when you press buttons on the remote. If you see no response, your IR
drivers may not be not properly installed. Please remove ComproPVR using
"Add/Remove programs" in the Control Panel and reinstall it.
If you have switched the blue jumper to another pins set, you have to switch
the red jumper to 2-3 (right) in order to use remote function.
Why does ComproPVR start by itself?
Some device emits the IR signal around. Please check if there is any
microwave or light could do that. And make sure as few cable as possible
crossing the IR receiver. Also do not use rechargeable batteries for remote
keypad. And make sure there is no button getting stocked.
