Troubleshooting
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applications while recording or use a lower recording
resolution, such as VCD or SVCD formats.
Why can’t I choose MPEG-4 format for recording?
If you would like to record video in MPEG-4 format, you
must supply your own MPEG-4 CODEC. Furthermore,
the CODEC must be installed before using ComproPVR.
In general, you can download MPEG-4 CODEC from the
following web sites.
http://www.divx.com/
After you install the CODEC software, you will see the
MPEG-4 format appear in the field of recording quality.
Why does the remote control fail?
Not all products support remote function. Please check
the description on the product box.
The remote control sensor, which is plugged into the TV
card, may be loose. Please unplug it and plug it again.
You should also check the batteries of the remote control.
Do not use rechargeable batteries.
Verify that the
IR icon (ComproRemote) is in the
system tray on the lower-right corner of the screen. If
you don't have ComproRemote on the system tray, start
the following program:
C:\Program Files\Common
Files\VideoMate\ComproRemote.exe
Then you should see the icon on the system tray. The IR
icon should turn bright when you press buttons on the
remote. If you see no response, your IR drivers may not
be not properly installed. Please remove ComproPVR
using "Add/Remove programs" in the Control Panel and
reinstall it.
