Appendix A
Troubleshooting
162
wait for a period 1 minute before turning on the router. Lastly, turn on your computer.
Verify again if you received an IP address and attempt to surf the web.
E.
If you are a PPPoE user, you will need to remove the proxy settings or the dial-up pop-up
window.
For Microsoft Internet Explorer 5.0 or higher, start Internet Explorer, from the Tools menu
bar, select Internet Options and then click on the Connections tab.
o
From the Connection tab, click on the LAN Settings button. Uncheck any options
from that dialog box. Press the OK button to return to the previous screen.
o
Click the radio box option Never dial a connection to remove any dial-up pop-
ups. Press the OK button to finish.
For Netscape 4.7 or higher, start Netscape Navigator. From the Edit menu bar, select
Preferences, then Advanced, and finally Proxies.
o
Make sure that the Direct connection to the Internet option is selected.
o
Close all windows to finish.
2.
I wish to start all over. I want to set the router to its factory default settings.
A.
In the event that you wish to return the router to its original factory default settings, you may
depress the Reset button (at the back of the router) when the router is powered up and
hold the button for 8 to 10 seconds before releasing it.
3.
I have forgotten my password and therefore cannot access the router’s web-configuration page.
A.
If you have forgotten your password, hold the Reset button (at the back of the router) for 5
seconds (when the router is powered up). The password will be reset to its default, which is
‘password’.
