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FCA2257C cPCI Host Bus Adapter for Sun Solaris Installation Guide

3–1

3

Troubleshooting Information

There are two basic types of installation problems that can cause your Host Bus 
Adapter (HBA) to function incorrectly: hardware problems and Fibre Channel 
problems. This chapter provides itemized checklists to help you determine why your 
HBA is not functioning.

Hardware Problem Checklist

•

Are all of the circuit cards installed securely in the system?

•

Are all of the cables securely connected to the correct connectors? Be sure that the 
FC cables that attach from the HBA connectors to the FC device are connected 
correctly. For example, the optical transmit connector on the HBA should be 
connected to the optical receive connector on the device. 

•

Are all connectors pushed firmly to ensure proper seating? An easy way to check 
is to switch the connectors on either the HBA or the device, then reboot your 
system.

•

Is the HBA installed correctly in the slot? Is it seated firmly in the slot?

•

Are all external peripherals properly powered up? 

Fibre Channel Problem Checklist

•

Were all of the FC devices powered up before you powered up the system?

•

Are all cables are properly connected?

Summary of Contents for StorageWorks FCA2257C

Page 1: ...C cPCI Host Bus Adapter for Sun Solaris Installation Guide Part Number AA RRAAA TE First Edition January 2002 This guide describes how to install and configure the StorageWorks FCA2257C cPCI Host Bus Adapter for Sun Solaris by Compaq ...

Page 2: ...statements accompanying such products Nothing herein should be construed as constituting an additional warranty Compaq service tool software including associated documentation is the property of and contains confidential technology of Compaq Computer Corporation Service customer is hereby licensed to use the software only for activities directly relating to the delivery of and only during the term...

Page 3: ...vii Compaq Website viii Compaq Authorized Reseller viii 1 Adapter Features Descriptions 1 1 cPCI Adapter Features 1 1 2 Installing the Adapters Installation Prerequisites 2 1 Standard Installation 2 2 Hot Installation 2 3 Installing the Solaris Driver 2 6 3 Troubleshooting Information Hardware Problem Checklist 3 1 Fibre Channel Problem Checklist 3 1 A Using FCode FCode File Contents A 1 Supported...

Page 4: ...he FCC Logo United States Only C 2 Modifications C 2 Network and Serial Cables C 2 Canadian Notice Avis Canadien C 2 Class A Equipment C 2 Japanese Notice C 3 Japanese Class A Notice C 3 Laser Devices C 3 Laser Safety Warnings C 3 Compliance with CDRH Regulations C 4 Compliance with International Regulations C 4 Label C 4 D Electrostatic Discharge Grounding Methods D 1 Index Figures 1 1 cPCI Adapt...

Page 5: ...Host bus adapters Related Documentation In addition to this guide Compaq provides release notes for late breaking information Document Conventions The conventions included in Table 1 apply in most cases Table 1 Document Conventions Element Convention Key names menu items buttons and dialog box titles Bold File names and application names Italics User input command names system responses output and...

Page 6: ... points of information Symbols on Equipment Any enclosed surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards Enclosed area contains no operator serviceable parts WARNING To reduce the risk of injury from electrical shock hazards do not open this enclosure Any RJ 45 receptacle marked with these symbols indicates a network interface connectio...

Page 7: ...and guidelines for manually handling material Getting Help If you still have a question after reading this guide contact service representatives or visit our website Compaq Technical Support In North America call Compaq technical support at 1 800 OK COMPAQ available 24 hours a day 7 days a week NOTE For continuous quality improvement calls may be recorded or monitored Outside North America call Co...

Page 8: ... well as the latest drivers Access the Compaq website at http www compaq com storage From this website select the appropriate product or solution Compaq Authorized Reseller For the name of your nearest Compaq Authorized Reseller In the United States call 1 800 345 1518 In Canada call 1 800 263 5868 Elsewhere see the Compaq website for locations and telephone numbers ...

Page 9: ...he following features Combines a powerful RISC processor and a fiber protocol module FPM with gigabit transceivers in a single chip solution Supports Private Loop Disk Attach PLDA and Fabric Loop Attach FLA connections Supports Sun Solaris Version 8 Supports bus master DMA Supports Fibre Channel Protocol SCSI FCP SCSI protocol Supports point to point fabric connection F PORT FABRIC LOGIN Complies ...

Page 10: ... Physical and Signaling Interface FC PH 3 Revision 9 2 Fibre Channel Arbitrated Loop FC AL 2 Revision 5 4 Fibre Channel Fabric Loop Attachment FC FLA Revision 2 7 Fibre Channel Generic Services 2 FC GS 2 Revision 5 3 Fibre Channel Switched Fabric FC SW Revision 3 3 Complies with U S and international safety and emissions standards Figure 1 1 shows the cPCI adapter Figure 1 1 cPCI Adapter J1 J2 Not...

Page 11: ...njury from hot surfaces allow the internal server or workstation components to cool before touching CAUTION Electrostatic discharge ESD can damage electronic components Be sure you are properly grounded before beginning this procedure See Appendix D for related ESD information Installation Prerequisites Before you begin make sure you have the following A screwdriver usually a Phillips 1 An optical...

Page 12: ...onnect the appropriate cables from the FC devices to the J2 and J3 connectors 5 Start the system and make sure that the cPCI adapter appears as part of the system a Power up all external FC devices b Power up the system c Observe the BIOS power on display The adapter does not appear as part of the system components unless the driver has been installed In this case the adapter and corresponding dri...

Page 13: ...e indicator lights next to the available slots in some systems the lights are above the slots The top two lights should be off the bottom light should be amber This is another way to verify an available slot Ap_Id Type Receptacle Occupant Condition N0 IB6 CPCI_I O_bo connected configured ok N0 IB8 unknown empty unconfigured unknown N0 SB0 CPU_Board connected configured ok N0 SB2 CPU_Board connecte...

Page 14: ...adapter and that the adapter is not configured In the following example the shaded row indicates that the adapter has been installed in slot 4 Disconnected in the Receptacle column indicates the adapter is not configured 7 Enter the cfgadm c configure slot path command to configure the adapter In the following example the adapter is configured for slot 4 cfgadm c configure pcisch2 sg6slot4 Ap_Id T...

Page 15: ...stall the adapter refer to Chapter 3 for troubleshooting information Ap_Id Type Receptacle Occupant Condition N0 IB6 CPCI_I O_b o connected configured ok N0 IB8 unknown empty unconfigured unknown N0 SB0 CPU_Board connected configured ok N0 SB2 CPU_Board connected configured ok c0 scsi bus connected configured unknown pcisch0 sg6slot2 stpcipci fhs connected configured ok pcisch0 sg6slot3 unknown em...

Page 16: ...nd can be obtained from the Compaq website http www compaq com products storageworks adapters html To install the Solaris driver to your system 1 Log on to the system as superuser 2 Create a temporary directory to which you can copy the driver 3 Change the directory cd to the CD ROM mount point usually cdrom but the location varies Ask your system administrator for the specific directory 4 Change ...

Page 17: ...tory where the driver will be installed as shown in the following example Processing package instance QLA2200 3 from qla2200 QLogic QLA2320 driver Solaris 2 8 Rev X XX Where do you want the driver object installed default kernel drv 10 Press ENTER to accept the default The pkgadd program performs a series of checks then posts a script warning and asks whether to continue the installation as shown ...

Page 18: ...rectory NOTE When you install a Compaq Storage platform kit these values are automatically changed If you are using a Compaq Storage platform kit skip this step and go to step 13 Compaq has tested with and recommends that you change the values in the qla2200 conf file as follows hba0 max frame length 2048 hba0 max iocb allocation 64 hba0 execution throttle 16 hba0 login timeout 8 hba0 login retry ...

Page 19: ...cted to the correct connectors Be sure that the FC cables that attach from the HBA connectors to the FC device are connected correctly For example the optical transmit connector on the HBA should be connected to the optical receive connector on the device Are all connectors pushed firmly to ensure proper seating An easy way to check is to switch the connectors on either the HBA or the device then ...

Page 20: ......

Page 21: ...e Adapter with Fcode FCode File Contents The following files are included with the Fcode binary file fp2200 prom Fcode binary file readme txt Fcode readme file qla2x00flash qla2x00 flash utility Readme Readme for qla2x00flash Supported Features This driver supports the following features 256 IDs 256 LUNs Fabric boot Local loop boot HBA diagnostics This driver has been tested with Sun Solaris Versi...

Page 22: ...dapter with Fcode 1 Copy the qla2x00flash file and ifp2200 prom file to the desired directory CAUTION Make sure you want to change the Flash contents Incorrect data in the Flash contents can render the adapter unusable and disrupt the operating system function 2 Enter the qla2x00flash command with the appropriate path as shown in the following example qla2x00flash l devices pci 1f 0 pci 1 QLGC qla...

Page 23: ...re Channel Host Bus Adapter cPCI Adapter for Sun Solaris Environmental Specifications Table B 1 lists the HBA environmental specifications Table B 1 cPCI Adapter Environmental Specifications Environment Minimum Maximum Operating temperature 0 C 32 F 55 C 131 F Storage temperature 20 C 4 F 70 C 158 F Relative humidity noncondensing 10 90 Storage humidity noncondensing 5 95 ...

Page 24: ...entral processing unit CPU Single chip design that includes a RISC processor Fibre Channel protocol manager DMA controller and 1 Gb transceivers RAM 128K bytes of SRAM for each ISP2200A 33 NVRAM 256 bytes for each ISP2200A 33 field programmable Flash 512K bytes of flash ROM field programmable Onboard DMA Three independent DMA channels two data and one command Integrated frame buffer FIFOs 4K byte ...

Page 25: ...s to bear a label indicating the interference potential of the device and additional operating instructions for the user The rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or FCC ID on the label Class A devices do not have an FCC logo or ID on the label After the class of the device is determined refer to the corresponding statement in ...

Page 26: ... quality improvement calls may be recorded or monitored To identify the device refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user s authority to operate the equipment Network and Serial Cables Connec...

Page 27: ...rformance standards set by government agencies as a Class 1 laser product The product does not emit hazardous light the beam is totally enclosed during all modes of customer operation and maintenance Laser Safety Warnings WARNING To reduce the risk of exposure to hazardous radiation Do not try to open the laser device enclosure There are no user serviceable components inside Do not operate control...

Page 28: ...ations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Compliance with International Regulations All Compaq systems equipped with laser devices comply with appropriate safety standards including IEC 825 Label The transceiver on the adapter is a Class I laser product It complies with IEC 825 1 and FDA 21 CFR 1040 10 and 1040...

Page 29: ...ounded when touching a static sensitive component or assembly Grounding Methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the g...

Page 30: ......

Page 31: ...vironmental specifications B 1 flashing with Fcode A 2 hot installation 2 3 installation 2 2 installation prerequisites 2 1 specifications B 2 D Declaration of Conformity C 2 descriptions cPCI adapters v 1 1 document conventions v documentation related v drivers installing 2 6 E electrostatic discharge 2 1 D 1 environmental specifications B 1 equipment symbols vi F FCC compliance statement cables ...

Page 32: ...gs C 3 M modifications FCC compliance statement C 2 P pkgadd command 2 6 pkgadd program 2 7 Q qla2200 file 2 6 qla2200 conf file 2 8 qla2x00flash command A 2 qla2x00flash file A 2 qla2x00flash utility A 2 R related documentation v S Solaris drivers installing 2 6 specifications cPCI adapters B 2 environmental B 1 symbols in text vi on equipment vi T technical support Compaq vii text symbols vi U u...

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