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Diagnostic Tools
Maintenance and Service Guide
3.
If you continue, a "Please Wait" panel will display indicating that DAAD is identifying the
system parameters.
DAAD gathers all the information it can from all of the array controllers in the system. The
time it takes to gather this information depends on the size of your system.
CAUTION: Do not cycle the power because the utility must perform low-level
operations that, if interrupted, could cause the controller to revert back to a
previous level of firmware if the firmware was soft-upgraded.
4.
Another "Please Wait" panel will appear to indicate that the utility is identifying the ROM
version. When this completes, the main DAAD screen will display.
NOTE: To generate a DAAD report without starting the interactive portion of
the utility, enter the following at the DOS prompt:
DAAD filename
where filename is the name of the file or report.
DAAD Diagnostic Messages
The following is a description of the diagnostic messages that may appear in the dialog box of the
Diagnosis menu. Included with each message is a probable cause and a probable solution or
troubleshooting routine.
To view the problems detected by DAAD, select the Diagnosis button. If DAAD found no
problems, a message, "No Problems Detected," will display.
Accelerator board not detected
The IDA-2 board did not detect the presence of a configured array accelerator board.
Install an array accelerator board onto the IDA-2 controller. If you have an array accelerator
board installed, check the seating to ensure that it has been properly installed onto the IDA-2
board. You may need to run the Compaq System Configuration Utility and disable the array
accelerator board to get this message off the screen.
Accelerator error log
This is a list of the last 32 parity errors on transfers between the IDA-2 board transfer buffer
and memory on the array accelerator board. The starting memory address, transfer count, and
operation (read and write) displays.
If there are a number of these parity errors, you may need to replace the array
accelerator board.
Accelerator parity read errors: n
This message displays the number of times that read memory parity errors were detected
during transfers between the IDA-2 board transfer buffer and memory on the array accelerator
board.
If there are a number of these parity errors, you may need to replace the array
accelerator board.
Summary of Contents for ProLiant 4500 Servers
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