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Compaq Professional SP700, Reference Manual

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6-6

    

Hardware Upgrade Preparations

Writer: bj pereira   Project: Compaq Professional Workstation SP700 Reference Guide   Comments: 320280-001

File Name: G-CH06.DOC   Last Saved On: 5/28/98 4:25 PM

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Identifying the Internal Components

The following illustration and table identify the internal components of your
workstation.

2

3

4

5

6

8

9

10

COMPACT

1

7

Figure 6-3.     Identifying internal components

Table 6-1

Internal Components

Ref.

Component

1

CD-ROM drive, drive bay

2

5.25-inch drive bay, drive bay 5

3

5.25-inch drive bay, drive bay 6

4

3.5-inch diskette drive, drive bay 7

5

Speaker with PremierSound and fixed equalization

Continued

Summary of Contents for Professional SP700

Page 1: ...Professional Workstation SP700 Reference Guide Final Edition July 1998 Part Number 320280 001 Compaq Computer Corporation...

Page 2: ...ed in any form without prior written consent from Compaq Computer Corporation 1998 Compaq Computer Corporation All rights reserved Printed in the U S A The software described in this guide is furnishe...

Page 3: ...for Workstations 1 5 Front Panel Components 1 6 Rear Panel Components 1 8 Side View Components 1 10 Keyboard and Mouse 1 11 Special Mouse Functions 1 11 Special Keyboard Functions 1 11 Windows Logo K...

Page 4: ...word Security 3 9 QuickLock QuickBlank 3 15 Cable Lock Provision 3 17 Configuration Management 3 19 Upgrading the ROM 3 20 FailSafe Boot Block ROM 3 22 Remote Security Management 3 24 Remote Wakeup an...

Page 5: ...g the Internal Components 6 6 Removing the Expansion Board Assembly 6 8 Removing the Removable Hard Drive Cage 6 9 Identifying the System Board Components 6 11 Chapter 7 Memory Upgrades Installing Add...

Page 6: ...Port AGP Graphics Controller Expansion Slot 9 6 Installing and Removing an AGP Graphics Controller 9 6 Chapter 10 Processors Installing an Additional Processor 10 1 Upgrading the Processor 10 3 Chapte...

Page 7: ...th FCC Logo United States Only A 3 Mouse Compliance Statement A 4 Canadian Notice Avis Canadien A 4 Class A Equipment A 4 Class B Equipment A 4 European Union Notice A 4 Japanese Notice A 5 Taiwan Not...

Page 8: ...ional Workstation SP700 Reference Guide Comments 320280 001 File Name A FRNT DOC Last Saved On 5 29 98 1 03 PM Appendix E Installing a New Battery Running Computer Setup E 1 Installation Procedures E...

Page 9: ...ntions to distinguish elements of text Keys Keys appear in boldface A plus sign between two keys indicates that they should be pressed simultaneously USER INPUT User input appears in a different typef...

Page 10: ...the text of this guide They have the following meanings WARNING Indicates that failure to follow directions in the warning could result in bodily harm or loss of life CAUTION Indicates that failure to...

Page 11: ...Interface Connection WARNING To reduce risk of electrical shock fire or damage to the equipment do not plug telephone or telecommunications connectors into this receptacle Any surface or area of the e...

Page 12: ...e The Compaq website has information on this product as well as the latest drivers and Flash ROM images You can access the Compaq website by logging on to the Internet at http www compaq com Telephone...

Page 13: ...rence Guide Writer BJPEREIRA Project Compaq Professional Workstation SP700 Reference Guide Comments 320280 001 File Name B CH01 DOC Last Saved On 7 6 98 2 58 PM Chapter 1 Product Features COMPA CT Fig...

Page 14: ...pports Side Band Addressing SBA Memory Controller Dual 64 bit memory controllers aggregate bandwidth of 1 6GB sec Memory Up to 128 MB 100 MHz ECC Registered SDRAM All models upgradable to 4 GB Optiona...

Page 15: ...Properties Secondary Storage 3 5 inch diskette drive and CD ROM drive Drive Bays Seven drive bays with four open All models have three 5 25 x 1 6 drives with one occupied by CD ROM one 3 5 diskette d...

Page 16: ...up and Remote Shutdown Establishment of Power Management Settings Advanced Configuration and Power Interface ACPI capable Enhanced Support Software CD and support from Compaq website DMI 2 0 For more...

Page 17: ...utilities using SmartStart for Workstations For more information about SmartStart for Workstations refer to the Software Installation Guide shipped with the workstation There are also online help fil...

Page 18: ...ence Guide Comments 320280 001 File Name B CH01 DOC Last Saved On 7 6 98 2 58 PM Front Panel Components The following figure identifies the front panel components Refer to Table 1 2 for a description...

Page 19: ...rly After pressing the power button if the LED is Steady Green Workstation is turned on and both the expansion board assembly and the processor processor terminator board are seated properly Blinking...

Page 20: ...ng table for a description of each component 1 2 3 4 6 9 12 14 5 7 11 10 8 13 15 16 Figure 1 3 Identifying rear panel components Table 1 3 Rear Panel Components Ref Component Function 1 Power cord con...

Page 21: ...Connects to a serial device 8 Microphone jack Connects to a microphone 9 Keyboard connector Connects to a keyboard orange icon 10 Firewire connectors 2 Connect to IEEE 1394 devices 11 Mouse connector...

Page 22: ...onent 5 6 7 8 COMPAC T 4 3 2 1 Figure 1 4 Identifying components from side view Table 1 4 Side View Components Ref Component Description 1 Bay 1 3 5 inch drive Part of removable hard drive cage 2 Bay...

Page 23: ...MouseWare software provides special drivers and an applet that allows you to define the functionality of the mouse buttons For more information on installing this software refer to the Workstation Sof...

Page 24: ...is prevented from scrolling 6 Pause Temporarily suspends screen scrolling or some operations 7 Num Lock When the Num Lock light is on the numeric keypad is activated and the arrow keys are deactivated...

Page 25: ...rtain functions in Windows NT Workstation Table 1 6 Key Combinations Windows Logo Key Combination Function in Windows NT Workstation Windows logo key F1 Displays a pop up menu for the selected object...

Page 26: ...three keyboard lights For a description of each light refer to the corresponding table 1 2 3 Figure 1 6 Keyboard lights Table 1 7 Keyboard Lights Ref Description Function 1 Num Lock When Num Lock is e...

Page 27: ...you to configure your workstation s hardware and resolve resource conflicts Computer Setup provides information you will need about your workstation if you need assistance from Compaq Customer Suppor...

Page 28: ...ion off then on again to access the utility The F12 key initiates Network Service Boot for Remote System installation See Chapter 3 for more information about this feature 3 The Computer Setup menu ap...

Page 29: ...diskette drives Select Storage then select Diskette Drives Enable disable diskette booting and diskette writing NOTE After saving changes to Removable Media the workstation will restart Turn the work...

Page 30: ...if a Power on Password is set Select Security then select Password Options Enable the Setup administrator Password For more information see the section Security Management in Chapter 3 Select Securit...

Page 31: ...y delay and bus priority ISA PCI Select Advanced then select Bus Options Set the printer mode flexible standard Select Advanced then select Device Options Set the Num Lock state at power on Select Adv...

Page 32: ...omputer Checkup TEST NOTE Computer Checkup will detect Compaq hardware Devices from other manufacturers may not be detected Use Computer Checkup TEST in the following instances To determine if all the...

Page 33: ...stomer Support Center To assist your Compaq authorized dealer reseller or service provider in analyzing the system by allowing the service provider to reproduce the same environment on another worksta...

Page 34: ...Click Install Optional Compaq Software 5 Click Create a Diagnostics Diskette and follow the instructions on the screen Using Computer Checkup TEST or View System Information INSPECT IMPORTANT Before y...

Page 35: ...eller or service provider 3 Select one of the following from the test option menu Quick Check Diagnostics This option runs a quick general test on each device with a minimal number of prompts If error...

Page 36: ...lled Power On Self Tests POSTs These tests check and initialize many hardware components The basic sequence for POST is 1 Check and initialize low level hardware 2 Count memory 3 Detect and spin up al...

Page 37: ...ed in ROM on the system board the upgrade procedure is different than the upgrade procedure for other software New versions of BIOS may be downloaded from the Compaq website at http www compaq com BIO...

Page 38: ...3 PM Chapter 3 Intelligent Manageability Intelligent Manageability combines innovative hardware technology with systems management tools from Compaq and other leading vendors to make Compaq workstatio...

Page 39: ...of Compaq workstations monitors hard drives and dual inline memory modules DIMMs Asset Tag System board and ROM revision level Allow you to view print or electronically save this data and other system...

Page 40: ...evices Graphics information Memory configuration Security management settings System health Operating system Windows version Using Compaq Diagnostics for Windows NT 1 Select the Compaq Diagnostics for...

Page 41: ...mmary Report All Categories or Current Category Click OK to print the report you selected 5 To exit Compaq Diagnostics for Windows NT click File then click Exit Fault Management Fault Management featu...

Page 42: ...t read or written by applications for long periods of time The SMART III technology will patrol the entire disk so that when unused or infrequently used parts of the disk are called upon the data will...

Page 43: ...nt applications from the Compaq Management Solution Partners Table 3 1 Security Features Feature Purpose Diskette Drive Boot Control Prevents booting from the diskette drive Diskette Drive Write Contr...

Page 44: ...e factory settings that is to prevent boot from a diskette or prevent save to a diskette follow these steps 1 Turn on or restart the workstation 2 When you see the words F10 Setup in the bottom right...

Page 45: ...rkstation 2 When you see the words F10 Setup in the bottom right corner of the screen press the F10 key NOTE If you do not press the F10 key while the message is displayed you must turn off the workst...

Page 46: ...tablishing a Setup Password through Computer Setup prevents reconfiguration of the workstation use of the Computer Setup utility until the password is entered 1 Turn on or restart the workstation 2 Wh...

Page 47: ...ss the F10 key NOTE If you do not press the F10 key while the message is displayed you must turn off the workstation then on again to access the utility 3 From the main menu select Security then selec...

Page 48: ...urrent password new password new password NOTE Type carefully for security reasons the characters you type do not appear on the screen Refer to the section National Keyboard Delimiter Characters in th...

Page 49: ...the power cord from the grounded AC outlet and from the power connector on the rear of the workstation 2 Remove the following components side access panel expansion board assembly 3 On SW1 move switch...

Page 50: ...the Setup Password Be sure to reestablish your Setup Password after clearing the Power on Password 6 Turn off the workstation once more Disconnect the power cord from the grounded AC outlet and from t...

Page 51: ...tax and keys that you use for changing or deleting your password depend on the keyboard that came with your workstation Table 3 2 National Keyboard Delimiter Characters Arabic Greek Russian Belgian He...

Page 52: ...the bottom right corner of the screen press the F10 key NOTE If you do not press the F10 key while the message is displayed you must turn off the workstation then on again to access the utility 3 Fro...

Page 53: ...d mouse or other input device connected to the mouse connector The applications you are running cannot be accessed but remain in view unless the QuickBlank feature is also enabled through the Computer...

Page 54: ...ket can be used with a padlock to inhibit access to the interior of the workstation which prevents unwanted configuration changes or component removal For increased security a cable lock can be instal...

Page 55: ...vided in the cable lock kit A Figure 3 3 Installing bracket A 5 Place bracket B over bracket A to cover the retaining screw 6 Install a padlock not provided through bracket A to inhibit access to the...

Page 56: ...Local ROM flash Remote ROM Flash FailSafe Boot Block ROM Remote Security Management Remote Wakeup and Remote Shutdown Remote System Installation Dual State Power Button Power Management Advanced Conf...

Page 57: ...om in the Compaq Services and Technical Help area under Downloadables CAUTION For maximum ROM protection be sure to establish a Setup Password The Setup Password prevents unauthorized ROM upgrades Loc...

Page 58: ...allows the workstation to be restarted in the unlikely event of an unsuccessful ROM flash Remote ROM Flash is performed in two stages 1 The system administrator uses the Remote Management Setup softwa...

Page 59: ...tte drive enabled If the diskette drive is disabled the FailSafe Boot Block ROM will override the disabled component to accommodate a system ROM recovery in the event a system ROM failure occurs Becau...

Page 60: ...ired Action OFF ON OFF System requires Setup Password Enter the Setup Password The light remains turned on until you enter a valid Setup Password ON OFF OFF System could not start from diskette becaus...

Page 61: ...blished Setup Password Remote Security Management is performed in two stages 1 The system administrator uses the Remote Management Setup software on a centralized management console to define the secu...

Page 62: ...workstation continues to consume a small amount of electricity even after you turn it off Only when you disconnect the power cord from the electrical outlet does the workstation stop consuming electr...

Page 63: ...work Service Boot in the bottom right corner of the Compaq logo screen Follow the instructions on the screen to continue the process Replicating Your Setup This procedure gives an administrator the ab...

Page 64: ...is displayed you must turn off the workstation then on again to access the utility 3 From the main menu select Power then select Energy Saver Options IMPORTANT The Energy Saver Options selection is a...

Page 65: ...ess Display Properties right click on the Windows NT Workstation desktop then select Properties Advanced Configuration and Power Interfaces ACPI Ready Hardware ACPI defines a hardware interface that a...

Page 66: ...ompaq Support Software CD Kit and the website include The Locator with Decision Support a comprehensive listing of the device drivers utilities flashable ROM images and more categorized by operating s...

Page 67: ...o PC configuration data Compaq as a Steering Committee and Technical Committee member of the DMTF delivers hardware and software instrumentation that supports the DMI standard Compaq Insight Manager a...

Page 68: ...eatures with leading systems management products The partnership ensures that the benefits of Intelligent Manageability are accessible through a broad range of vendors This allows customers to use the...

Page 69: ...ware programs NOTE For more information about installing your network driver refer to the Software Installation Guide Your workstation comes Ethernet network ready which means that it has a preinstall...

Page 70: ...must use a Category 5 UTP cable Figure 4 1 Attaching the network cable to the RJ 45 connector Any RJ 45 receptacle marked with these symbols indicates a Network Interface Connection WARNING To reduce...

Page 71: ...OM drive is a random access read only storage device capable of retrieving data from a removable CD The PremierSound Audio System provides sound capabilities for increased productivity in the Microsof...

Page 72: ...will not operate Using CD ROM Software The first time you use a software program that comes on a compact disc it may load a certain amount of program data onto the hard drive of your workstation This...

Page 73: ...rly observe the following precautions Do not move the drive during operation This may cause it to malfunction during reading Avoid exposing the drive to sudden changes in temperature because condensat...

Page 74: ...ce presentation data with voice and music If you choose to upgrade your audio system you must disable the integrated audio controller IMPORTANT Do not remove the ESS 1869 driver from the Drivers windo...

Page 75: ...n is also discussed to ensure that newly installed components are recognized by your system This chapter also identifies all internal components IMPORTANT Compaq recommends that you finish the setup p...

Page 76: ...equipment Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object Refer to Appendix B for more information 1 Turn off the wo...

Page 77: ...em configuration is the process of specifying the devices and programs that make up a system When you add or remove optional equipment you must reconfigure the workstation by running Computer Setup in...

Page 78: ...d disconnect the power cord from the grounded AC outlet and the back of the workstation 2 Refer to the following illustration to remove the side access panel Figure 6 1 Loosening the four rear panel t...

Page 79: ...ezel You will need to remove the front bezel when you are installing or removing drives in the front bay To remove the front bezel 1 Turn off the workstation and disconnect the power cord from the gro...

Page 80: ...Components The following illustration and table identify the internal components of your workstation 2 3 4 5 6 8 9 10 COMPAC T 1 7 Figure 6 3 Identifying internal components Table 6 1 Internal Compone...

Page 81: ...wer supply 7 3 5 inch removable hard drive cage that supports either three 1 0 inch drives or two 1 6 inch drives Drive bay 1 on bottom drive bay 2 in middle and drive bay 3 on top 8 Expansion board a...

Page 82: ...tation 2 Remove the side access panel 3 Refer to the following illustration to remove the expansion board assembly Figure 6 4 Removing the expansion board assembly 4 Reassemble the workstation and con...

Page 83: ...5 PM Removing the Removable Hard Drive Cage To remove the removable hard drive cage 1 Turn off the workstation and disconnect the power cord from the grounded AC outlet and from the back of the workst...

Page 84: ...n SP700 Reference Guide Comments 320280 001 File Name G CH06 DOC Last Saved On 5 28 98 4 25 PM When reinserting the removable hard drive cage be sure to align the tab on the bottom corners of the cage...

Page 85: ...d table identify the internal system board components of your workstation 6 8 9 12 13 15 11 5 4 3 2 10 7 14 1 Figure 6 7 Identifying system board components Table 6 2 System Board Components Ref Compo...

Page 86: ...Last Saved On 5 28 98 4 25 PM System Board Components Continued Ref Component 9 Secondary processor slot 10 DIMM sockets 1 4 DIMM1 is closest to the edge of the system board 11 Processor power module...

Page 87: ...MHz Error Checking and Correcting ECC SDRAM dual inline memory modules DIMMs Additional DIMMs 32 MB 64 MB 128 MB 256 MB or 512 MB are available to upgrade the memory The workstation has eight DIMM soc...

Page 88: ...e that DIMMs do not need to be installed in pairs and can be installed in any of the available DIMM sockets IMPORTANT Before installing additional DIMMs read Important Guidelines for DIMM Installation...

Page 89: ...DIMMs must be used DIMMs must have a 4 KHz refresh rate To optimize system performance Compaq recommends using CAS latency 2 CL2 DIMMs DO NOT INSTALL DIMMS THAT DO NOT SUPPORT ERROR CHECKING AND CORRE...

Page 90: ...e electronic components of the workstation or optional boards Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object Refer t...

Page 91: ...Compaq Professional Workstation SP700 Reference Guide Comments 320280 001 File Name H CH07 DOC Last Saved On 5 29 98 1 19 PM 3 Refer to the following illustration to install a DIMM module 2 2 1 Figure...

Page 92: ...rives For additional information about installing optional SCSI and non SCSI drives refer to the documentation included with the device or contact your Compaq authorized dealer reseller or service pro...

Page 93: ...lable when a 1 6 inch hard drive is installed in either bay 1 or bay 3 3 Bay 3 Part of the removable hard drive cage A 3 5 inch third height bay that supports a 1 0 inch hard drive or 1 6 inch hard dr...

Page 94: ...when they are not occupied with a storage device You will need to remove a drive bezel before installing any removable media storage device example tape drive CD ROM and diskette in these bay location...

Page 95: ...t Compaq Professional Workstation SP700 Reference Guide Comments 320280 001 File Name I CH08 DOC Last Saved On 5 26 98 9 46 AM 4 Refer to the following illustration to remove a blank drive bezel Figur...

Page 96: ...You will need to remove a cooling shield before installing a hard drive in either of these bay locations To remove a cooling shield 1 Turn off the workstation and disconnect the power cord from the gr...

Page 97: ...the Hardware Screws A total of 17 extra hardware screws are provided on the side of the air plenum The top group of eight screws is for installing hard drives in the removable hard drive cage The bot...

Page 98: ...nt screw holes the installation for both drives is basically the same To install a 1 6 inch hard drive NOTE Before installing a SCSI device please read SCSI Cables and Guidelines later in this chapter...

Page 99: ...a Project Compaq Professional Workstation SP700 Reference Guide Comments 320280 001 File Name I CH08 DOC Last Saved On 5 26 98 9 46 AM COMP ACT Figure 8 7 Installing a hard drive COMP ACT Figure 8 8 R...

Page 100: ...ce Guide Writer bj pereira Project Compaq Professional Workstation SP700 Reference Guide Comments 320280 001 File Name I CH08 DOC Last Saved On 5 26 98 9 46 AM Figure 8 9 Connecting the SCSI signal ca...

Page 101: ...l a 1 0 inch hard drive in the removable hard drive cage NOTE Prior to installing a SCSI device please read SCSI Cables and Guidelines later in this chapter 1 Turn off the workstation and disconnect t...

Page 102: ...SP700 Reference Guide Comments 320280 001 File Name I CH08 DOC Last Saved On 5 26 98 9 46 AM 5 Refer to the following illustrations to install an optional hard drive in the removable hard drive cage...

Page 103: ...pereira Project Compaq Professional Workstation SP700 Reference Guide Comments 320280 001 File Name I CH08 DOC Last Saved On 5 26 98 9 46 AM Figure 8 13 Connecting the signal and power cables 6 Reass...

Page 104: ...s one internal SCSI connector on the system board and one external SCSI connector on the rear panel of the workstation SCSI Cables The workstation ships standard with a 5 device Wide Ultra SCSI cable...

Page 105: ...o another or changing the position of the device on the SCSI chain does not affect the communication between the controller and the SCSI device The reserved and available SCSI ID numbers for SCSI devi...

Page 106: ...rformance To maintain Ultra speeds do not install more than four SCSI devices on each channel For best performance do not mix Wide Ultra and narrow SCSI devices on either the same SCSI cable or the sa...

Page 107: ...installing and removing PCI or ISA expansion boards and an Accelerated Graphics Port AGP graphics controller NOTE The following instructions also apply to installing and removing graphics boards For...

Page 108: ...PM Identifying the PCI and ISA Expansion Slots Your workstation contains eight expansion board slots on the expansion board assembly five PCI expansion slots one shared PCI ISA expansion slot and two...

Page 109: ...on Slots Ref Component Bus Location 1 PCI ISA shared expansion slot Primary bus 2 PCI expansion slot full length Primary bus 3 PCI expansion slot full length Primary bus 4 PCI expansion slot full leng...

Page 110: ...5 19 98 10 09 PM Installing a PCI or an ISA Expansion Board To install a PCI or ISA expansion board 1 Remove the expansion board assembly from the workstation chassis 2 Refer to the following illustra...

Page 111: ...ANT When you install an expansion board be sure to press firmly on the board so that the whole connector seats properly in the expansion board slot If you are installing a full length expansion board...

Page 112: ...roller slot Installing and Removing an AGP Graphics Controller To install the AGP graphics controller remove the metal slot screw and cover insert the board in the APG slot and press firmly into place...

Page 113: ...system by installing a second Pentium II Xeon processor of the same speed and cache size in the secondary processor slot You will also need to install two processor power modules for this second proc...

Page 114: ...98 2 24 PM 4 Install the two power processor modules in the power processor module connectors 2 1 1 2 2 2 Figure 10 1 Installing two processor power modules 5 Remove the terminator board in the secon...

Page 115: ...he workstation and connect the power cord to the grounded AC outlet and to the workstation IMPORTANT After connecting the power cord to the grounded AC outlet and to the workstation DO NOT turn the po...

Page 116: ...c messages that may display during the Power On Self Test POST at startup Checklist for Minor Problems If you encounter a minor problem with your workstation refer to the following list of general sug...

Page 117: ...se device driver Ensure that all printer drivers have been installed for each application Take out all diskettes from the diskette drives and all CDs from the CD ROM drives before you turn on your sys...

Page 118: ...e easily for yourself If the condition persists contact your Compaq authorized reseller or service provider Refer to Getting Help in the front of this guide for a list of Compaq worldwide technical su...

Page 119: ...ice provider for RTC battery replacement Workstation does not beep during the power on self test POST Speaker cable is not properly attached Ensure that speaker cable is connected Headphones plugged i...

Page 120: ...tware program is damaged Check the program diskettes or reinstall software from original media Drive cable is not properly connected Reconnect drive cable Diskette drive cannot write to a diskette Dis...

Page 121: ...from the drive Display Problems Table 11 3 Solving Display Problems Problem Possible Cause Possible Solution Blank screen Monitor is not turned on and the monitor light is not on Check that the monito...

Page 122: ...e graphics controller was upgraded the correct display drivers may not be loaded Refer to the documentation in the upgrade kit for more information on display drivers The picture is broken up it rolls...

Page 123: ...cable is loose Ensure that the speaker cable is properly connected Sound does not come through the headphones Headphones are not plugged in correctly or volume control is turned down 1 Check the headp...

Page 124: ...s may not be connected properly Reconnect all cables Printer is offline The printer may be out of paper 1 Check the paper tray and refill it if it is empty 2 Select online Hardware Installation Proble...

Page 125: ...ller If the address is changed ensure that the drive parameters match the new I O address for the network controller Setup utility reports unprogrammed EEPROM Possible resource conflict with another e...

Page 126: ...t the drive parameters match the new I O address for the network controller The cable is not securely connected Ensure that the cable is securely attached to the network connector and that the other e...

Page 127: ...select the Network icon at the Control Panel Network controller interrupt overlaps the interrupt of an expansion board Run the Setup utility and modify the network controller memory value Network con...

Page 128: ...tally deleted when the drivers for a new expansion board were installed The files containing the network drivers are corrupted Reinstall the network drivers using your Compaq SmartStart for Workstatio...

Page 129: ...Computer Setup or Windows NT Workstation utilities You have run out of memory to run the application Check the application documentation to determine the memory configuration requirements Memory coun...

Page 130: ...e Solution System will not boot from CD ROM drive The CD ROM boot is not enabled through the Setup utility Run the Setup utility and set the drive priorities Data read from CD ROM drive is inconsisten...

Page 131: ...vironment i e personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user...

Page 132: ...llation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the inte...

Page 133: ...harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding your product contact Compaq Computer Corp...

Page 134: ...ions Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Class B Equipment This Class B digital apparatus meets all requirements of th...

Page 135: ...nal Workstation SP700 Reference Guide Writer B J Pereira Project Compaq Professional Workstation SP700 Reference Guide Comments 320280 001 File Name M APPA DOC Last Saved On 5 27 98 7 52 PM Japanese N...

Page 136: ...Warnings WARNING To reduce the risk of injury from laser radiation or damage to the equipment observe the following precautions with the CD ROM drive Do not open any panels operate controls make adju...

Page 137: ...abel or equivalent is located on the surface of your CD ROM drive This label indicates that the product is classified as a CLASS 1 LASER PRODUCT This label appears on a laser device installed in your...

Page 138: ...contact your Compaq Authorized Reseller or your Authorized Service Provider WARNING Your computer contains an internal lithium battery There is risk of fire and burns if the battery pack is not handle...

Page 139: ...ic safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avo...

Page 140: ...9 38 AM Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an A...

Page 141: ...erver For more information on power cord set requirements contact your Authorized Compaq Dealer General Requirements The requirements listed below are applicable to all countries The length of the pow...

Page 142: ...1 Switzerland SEV 1 United Kingdom BSI 1 United States UL 2 Notes 1 Flexible cord must be HAR Type HO5VV F 3 conductor 1 0 mm2 conductor size Power cord set fittings appliance coupler and wall plug m...

Page 143: ...101 ROM Error System ROM checksum Contact your Compaq authorized service provider 101 Option ROM Checksum Error Options ROM checksum Contact your Compaq authorized service provider 102 System Board F...

Page 144: ...ovider 202 Memory Type Mismatch RAM failure Contact your Compaq authorized service provider 203 Memory Address Error RAM failure Contact your Compaq authorized service provider 205 Memory Error Cache...

Page 145: ...keyboard if necessary 303 Keyboard Controller Error I O keyboard controller Contact your Compaq authorized service provider 304 Keyboard or System Unit Error Keyboard Contact your Compaq authorized se...

Page 146: ...r Run Computer Setup or Windows NT Workstation utilities 612 Secondary Floppy Port Address Assignment Conflict Configuration error Run Computer Setup or Windows NT Workstation utilities 1151 System Bo...

Page 147: ...Contact your Compaq authorized service provider 1771 Primary Disk Port Address Assignment Conflict IDE configuration Run Computer Setup 1772 Secondary Disk Port Address Assignment Conflict IDE config...

Page 148: ...cal failure POST recorded into the wellness log None A Collectable Memory Error Occurred Prior to this Power Up Single bit ECC during POST None This Workstation has experienced an NMI Hardware Error A...

Page 149: ...Computer Setup prior to installing the replacement battery However if your workstation has a third party hard drive you MUST complete the following steps before installing the replacement battery 1 R...

Page 150: ...if mistreated The battery is soldered in place and may not be removed Do not abuse or disassemble Use only replacement batteries supplied by Compaq To install the replacement battery 1 If the worksta...

Page 151: ...icker included with the battery kit above the power connector on the back of the workstation 7 Replace the expansion board assembly and the side access panel 8 Plug the power cord into a grounded AC o...

Page 152: ...Height 18 7 in 47 50 cm Depth 23 2 in 58 90 cm Width 8 03 in 20 40 cm Weight 54 75 lb 24 89 kg Power Supply Input Requirements Low Range High Range Rated Input Voltage 100 to 120 V 200 to 240 V Rated...

Page 153: ...5 4 troubleshooting 11 8 audio line in 1 8 audio line out 1 8 audio security 2 4 audio system upgrading 5 4 using audio CDs 5 3 using PremierSound 5 4 automatic diagnostics 2 9 B Backspace key 1 12 ba...

Page 154: ...Compaq Website xii 3 29 components front panel 1 6 installation precautions 6 2 installation sequence 6 2 internal 6 6 rear panel 1 8 side view 1 10 Computer Checkup TEST creating diagnostics diskette...

Page 155: ...cle redundancy codes CRC 3 5 D date setting 2 3 Declaration of Conformity A 3 Delete key 1 12 delimiter characters 3 14 Desktop Management Interface See DMI diagnostic tools 1 4 Compaq Diagnostics for...

Page 156: ...0 key accessing the Compaq Utilities menu 2 2 F12 key initiating remote system installation 3 26 F1 F12 keys 1 12 FailSafe Boot Block ROM described 3 22 recovering after detecting an invalid system RO...

Page 157: ...com xii I I O delay setting 2 5 icon broken key 3 10 key 3 10 Icons See Symbols on Equipment IDE connector 6 11 IDE devices viewing information 2 3 infrared interface control 3 6 Insight Management Ag...

Page 158: ...hone 1 3 1 9 Japanese Notice A 5 K key icon 3 10 keyboard 1 9 enabling disabling 3 16 national delimiter characters 3 14 setting locale 2 4 using special function keys 1 11 using Windows logo keys 1 1...

Page 159: ...EM MouseWare 1 11 mouse compliance statement A 4 mouse enabling disabling 3 16 music playing 5 4 recording 5 4 N national keyboard delimiter characters 3 14 network cable to RJ 45 connector 4 2 contro...

Page 160: ...2 4 Power on Password changing 3 11 clearing 3 12 deleting 3 11 described 3 6 enabling 2 4 entering 3 10 establishing 3 10 Power On Self Test error messages D 1 sequence of tests 2 10 setting the POS...

Page 161: ...drive cage 6 7 8 10 reinserting 6 10 removing 6 9 removable media storage devices 8 2 8 3 removing cooling shield 8 5 drive bezel 8 3 expansion board assembly 6 8 front bezel 6 5 removable hard drive...

Page 162: ...4 features 3 6 serial connector 1 9 serial port disabling 2 4 3 8 enabling 2 4 interface control 3 6 setting resources 2 4 Setup Password changing 3 11 clearing 3 12 deleting 3 11 described 3 6 enabl...

Page 163: ...ice A 5 telephone numbers xii terminator board 10 2 TEST utility See Computer Checkup TEST text conventions ix thermal sensor 3 6 time setting 2 3 timeout values selecting 2 3 Token Ring network 4 1 t...

Page 164: ...3 41 PM V VGA controller setting boot order 2 5 View System Information INSPECT creating a diagnostics diskette 2 8 described 2 7 using 2 8 voice messages recording 5 4 W warranty 1 4 website 3 29 Wi...

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