11-6
Troubleshooting
Writer: bj pereira Project: Compaq Professional Workstation SP700 Reference Guide Comments: 320280-001
File Name: L-CH11.DOC Last Saved On: 5/28/98 2:31 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Solving Diskette Drive Problems
Continued
Problem
Possible Cause
Possible Solution
Drive cannot read a diskette
Diskette is not formatted.
Format the diskette.
You are using the wrong
diskette type for the drive type.
Check the type of drive
you are using and use
the correct diskette type.
Drive not found
Cable is loose.
Check connections.
Nonsystem disk message
The system is trying to start
from a diskette that is not
bootable.
Remove the diskette
from the drive.
Display Problems
Table 11-3
Solving Display Problems
Problem
Possible Cause
Possible Solution
Blank screen
Monitor is not turned on and
the monitor light is not on.
Check that the monitor is
on and light is on.
The cable connections are
not correct.
Check the cable connection
from the monitor to the
workstation and to the
grounded AC electrical
outle
t
.
The QuickBlank feature has
been enabled through
Computer Setup.
Run Computer Setup and
disable the QuickBlank
feature.
The energy saver feature has
been enabled.
Press any key or type
your password and wait
a few moments for the
screen to activate.
The RGB (Red, Green, Blue)
input switch on the back of
the monitor is incorrectly set
(select monitors only).
Set the monitor's RGB
input switch to 75 ohms
and, if there is a sync
switch, set it to External.
Continued
