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Compaq Presario 5900T, Maintenance & Service Manual

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Compaq Presario 5900T Maintenance & Service Manual Download Page 28

United States     December 31, 2002 

 

Maintenance & Service Guide

Presario 7800 Series and 5900T Personal Computers

MSG Index

Product Description

Troubleshooting

Illustrated Parts 

Home

Removal & 

Replacement

Jumpers & Switches

Specifications

Illustrated Parts

Documentation

Illustrated Parts

System Unit

Mass Storage

Cables

Boards

Fax/Modems

Keyboards/Mouse

Monitors

Return Kits

Documentation

Documentation and Software

Description

Spare Part 

Number

Service Quick Reference 

Guide (Qty 1)

162212-001

Service Quick Reference 

Guide 

(5 pack)

106854-001

Service Quick Reference, 

Guide Quarterly Subscription 

(Qty 1)

184960-001

Service Quick Reference 

Guide, Quarterly 

Subscription (5 pack) 

184961-001

Quick Restore

, Presario 

7800-Australia

xxxxxx-01x

Quick Restore

, Presario 7800-

Asia Pacific

xxxxxx-37x

Quick Restore

, Presario 

7800- Taiwan

xxxxxx-ABx

Quick Restore

, Presario 

7800-New Zealand

xxxxxx-APx

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Summary of Contents for Presario 5900T

Page 1: ...line guide is designed to serve the needs of those whose job it is to repair Compaq products Many of the components of the hardcopy MSG are contained in this online guide The Notice contains the copyr...

Page 2: ...Corporation 1998 Compaq Computer Corporation All rights reserved Printed in the U S A Compaq Presario Registered U S Patent and Trademark Office Microsoft MS DOS and Windows are registered trademarks...

Page 3: ...Compaq should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subasse...

Page 4: ...cement Jumpers Switches Specifications Product Description Product Description Models and Features CPU Controls Lights Keyboards CPU Back Connectors Digital Creativity Imaging Center DCIC Power Manage...

Page 5: ...Diagnostics Software Troubleshooting Without Diagnostics This section provides troubleshooting information for Compaq Presario 7800 Series Personal Computers Power On Self Test POST messages appear in...

Page 6: ...ystem Unit Mass Storage Cables Boards Modems Keyboards Mouse Monitors Return Kits Documentation This section provides illustrated parts and a reference for spare parts numbers for Compaq Presario 7800...

Page 7: ...oam Top Grounding Methods The method for grounding must include a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system When standing use...

Page 8: ...es Specifications Jumper and Switch Information Jumper Switch Information 7800 and 5900T Models with Pentium III System Board Mass Storage 3 5 Inch Hard Drive 5 25 Inch Hard Drive DVD Drive CD Drive T...

Page 9: ...Expansion Slots 5 PCI 1 AGP This number will increase if more bay slots are occupied Top Diamond Stealth III S540 Video Memory Resolution Color Depth bpp Vertical Refresh Hz 640 480 8 16 32 60 72 75...

Page 10: ...c features Model Processor Speed MHz Memory MB Hard Drive GB CD DVD CD RW Video Memory MB Fax Modem 7800 PIII 500 100 64 15 40x n a 16 S 7800 PIII 550 100 64 15 8x 10x 12xDVD n a 16 S 7800 PIII 550 10...

Page 11: ...tches Specifications Product Description CPU Controls and Lights Description 1 CD or DVD Manual Eject Button 2 CD or DVD Drive Activity Light 3 CD or DVD Load Eject Button 4 Diskette Drive Eject Butto...

Page 12: ...net Suite Buttons and Keyboard Lights Easy Access Buttons 1 Play Pause 2 Rewind Previous track 3 Fast forward Next track 4 Stop 5 Eject 6 Print 7 Launch favorite application 8 Volume down 9 Mute 10 Vo...

Page 13: ...mpers Switches Specifications Product Description CPU Back Connectors Connector Pins 1 Power Connector 2 Scroll Mouse 3 Keyboard 4 Dual USB 5 Serial Port 6 Parallel Port 7 IEEE 1394 Connector 8 Game P...

Page 14: ...Mouse Connector Pin Signal 1 2 3 4 5 6 Data Unused Ground 5 VDC Clock Unused Back to Top VGA Monitor Connector Pin Signal 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Red Analog Green Analog Blue Analog Volum...

Page 15: ...d Jumper Location If the power on password is not known clearing CMOS will disable the power on password To clear CMOS complete the following steps 1 Complete the preparation for disassembly 2 Remove...

Page 16: ...run automatically when the system is turned on After the computer is turned on POST checks the following assemblies to ensure that the computer system is functioning properly Keyboard System board Mem...

Page 17: ...2 Replace the diskette drive Back to Top Invalid NVRAM Media Type Probable Cause Recommended Action Problem with NVRAM CMOS access Replace the system board Back to Top Keyboard Controller Error Proba...

Page 18: ...aq Diagnostics for Windows is preinstalled on your system To access Diagnostics for Windows click Start point to Settings then select Control Panel and then double click Compaq Diagnostics Compaq Pers...

Page 19: ...ard drive error occurs Hard disk has bad sectors or has failed Replace hard drive Disk transaction problem The directory structure is bad or there is a problem with a file From the Windows desktop cli...

Page 20: ...e Part Number 1 Front bezel assembly 159768 001 2 Cover assembly 148941 001 3 Model logo plate 166183 001 4 Door drive bay assembly Spared with front bezel assembly 5 Button board assembly 141011 001...

Page 21: ...ing Illustrated Parts Home Removal Replacement Jumpers Switches Specifications Illustrated Parts Mass Storage Devices Illustrated Parts System Unit Mass Storage Cables Boards Fax Modems Keyboards Mous...

Page 22: ...ts Cables Illustrated Parts System Unit Mass Storage Cables Boards Fax Modems Keyboards Mouse Monitors Return Kits Documentation Power Cord Diskette Data Cable 327770 001 Fax Modem Cable Modem Line Fi...

Page 23: ...oards for 7800 Models and 5900T An example of the type of board used is illustrated Board may vary slightly from the one shown Illustrated Parts System Unit Mass Storage Cables Boards Fax Modems Keybo...

Page 24: ...ooting Illustrated Parts Home Removal Replacement Jumpers Switches Specifications Illustrated Parts Fax Modems Your modem may vary slightly from those shown Illustrated Parts System Unit Mass Storage...

Page 25: ...itches Specifications Illustrated Parts Keyboards Mouse Illustrated Parts System Unit Mass Storage Cables Boards Fax Modems Keyboards Mouse Monitors Return Kits Documentation Keyboards Mouse Descripti...

Page 26: ...ed Parts Home Removal Replacement Jumpers Switches Specifications Illustrated Parts Monitors Illustrated Parts System Unit Mass Storage Cables Boards Fax Modems Keyboards Mouse Monitors Return Kits Do...

Page 27: ...oubleshooting Illustrated Parts Home Removal Replacement Jumpers Switches Specifications Illustrated Parts Return Kit Illustrated Parts System Unit Mass Storage Cables Boards Fax Modems Keyboards Mous...

Page 28: ...s Return Kits Documentation Documentation and Software Description Spare Part Number Service Quick Reference Guide Qty 1 162212 001 Service Quick Reference Guide 5 pack 106854 001 Service Quick Refere...

Page 29: ...tile Disk DVD from the computer 2 Turn off the computer and any peripheral devices that are connected to the computer CAUTION Hold the power button for approximately four seconds or use the shutdown c...

Page 30: ...Replacement Jumpers Switches Specifications Serial Number Model may vary slightly from the one shown The computer serial number should be provided to Compaq whenever requesting information or ordering...

Page 31: ...Digital Creativity Imaging Center Option Card Retainer Graphics Board PCI Cards Memory Processor RTC Battery System Board Cables System Board Back I O Panel Power Supply Removing the Chassis 1 Comple...

Page 32: ...hes Specifications Removal and Replacement Removal Sequence Chassis Mass Storage Devices Button Board Digital Creativity Imaging Center Option Card Retainer Graphics Board PCI Cards Memory Processor R...

Page 33: ...d Parts Home Removal Replacement Jumpers Switches Specifications Removal and Replacement Mass Storage Devices Optical Drive Zip Drive Diskette Drive Hard Drive Mass Storage Devices Index Removing the...

Page 34: ...ed Parts Home Removal Replacement Jumpers Switches Specifications Removal and Replacement Mass Storage Devices Optical Drive Zip Drive Diskette Drive Hard Drive Mass Storage Devices Index Removing the...

Page 35: ...ecifications Removal and Replacement Mass Storage Devices Optical Drive Zip Drive Diskette Drive Hard Drive Mass Storage Devices Index Removing the Zip Drive continued 4 Remove the two screws from the...

Page 36: ...cifications Removal and Replacement Mass Storage Devices Optical Drive Zip Drive Diskette Drive Hard Drive Mass Storage Devices Index Removing the Optical Drive continued 4 Remove two screws from the...

Page 37: ...ted Parts Home Removal Replacement Jumpers Switches Specifications Removal and Replacement Mass Storage Devices Optical Drive Zip Drive Diskette Drive Hard Drive Mass Storage Devices Index Removing th...

Page 38: ...Replacement Mass Storage Devices Optical Drive Zip Drive Diskette Drive Hard Drive Mass Storage Devices Index Removing the Diskette Drive continued 4 Remove the two screws from the right side and the...

Page 39: ...g Illustrated Parts Home Removal Replacement Jumpers Switches Specifications Removal and Replacement Hard Drives 5 25 Inch drive 3 5 Inch drive The Compaq Presario 7800 Series Computers may be equippe...

Page 40: ...llustrated Parts Home Removal Replacement Jumpers Switches Specifications Removal and Replacement Mass Storage Devices Optical Drive Zip Drive Diskette Drive Hard Drive Mass Storage Devices Index Remo...

Page 41: ...witches Specifications Removal and Replacement Mass Storage Devices Optical Drive Zip Drive Diskette Drive Hard Drive Mass Storage Devices Index Removing the 5 25 Inch Hard Drive continued 4 Remove th...

Page 42: ...rts Home Removal Replacement Jumpers Switches Specifications Removal and Replacement Mass Storage Devices Optical Drive Zip Drive Diskette Drive Hard Drive Mass Storage Devices Index Removing the 3 5...

Page 43: ...placement Mass Storage Devices Optical Drive Zip Drive Diskette Drive Hard Drive Mass Storage Devices Index Removing the 3 5 Inch Hard Drive continued 4 Remove the two screws from the right side and t...

Page 44: ...nce Chassis Mass Storage Devices Button Board Digital Creativity Imaging Center Option Card Retainer Graphics Board PCI Cards Memory Processor RTC Battery System Board Cables System Board Back I O Pan...

Page 45: ...rd Retainer Graphics Board PCI Cards Memory Processor RTC Battery System Board Cables System Board Parallel Port Back I O Panel Power Supply Removing the Button Board continued 4 Remove the two screws...

Page 46: ...ity Imaging Center Option Card Retainer Graphics Board PCI Cards Memory Processor RTC Battery System Board Cables System Board Back I O Panel Power Supply System board may vary depending on model Remo...

Page 47: ...d Digital Creativity Imaging Center Option Card Retainer Graphics Board PCI Cards Memory Processor RTC Battery System Board Cables System Board Back I O Panel Power Supply Removing the Option Card Ret...

Page 48: ...l Creativity Imaging Center Option Card Retainer Graphics Board PCI Cards Memory Processor RTC Battery System Board Cables System Board Back I O Panel Power Supply Removing the Graphics Board 1 Comple...

Page 49: ...Cables System Board Back I O Panel Power Supply Illustration shows Fax Modem card NOTE All PCI Cards Fax Modem Audio NIC and Home PNA have the same removal procedures Location of PCI Cards are as foll...

Page 50: ...reativity Imaging Center Option Card Retainer Graphics Board PCI Cards Memory Processor RTC Battery System Board Cables System Board Back I O Panel Power Supply Removing the Memory Module 1 Complete t...

Page 51: ...vary from the one shown Removing the Processor 1 Complete the preparation for disassembly procedures 2 Remove the chassis CAUTION The processor may still be very hot if the computer has not been runn...

Page 52: ...Graphics Board PCI Cards Memory Processor RTC Battery System Board Cables System Board Back I O Panel Power Supply Removing the RTC Battery 1 Perform the preparation for disassembly procedure 2 Remove...

Page 53: ...ck I O Panel Power Supply Removing the System Board Cables 1 Parallel port cable connector J21 system board connector 2 Active heatsink cable J15 system board connector 3 Power supply cable J9 system...

Page 54: ...oard may vary from the one shown Removing the System Board 1 Complete the preparation for disassembly procedures 2 Remove the chassis 3 Remove the Graphics Board 4 Remove the Fax Modem 5 Remove Networ...

Page 55: ...Cards Memory Processor RTC Battery System Board Cables System Board Back I O Panel Power Supply Removing the Back I O Panel 1 Complete the preparation for disassembly procedures 2 Remove the chassis...

Page 56: ...lete the preparation for disassembly procedures 2 Remove the chassis 3 Remove 5 25 Inch or 3 5 Inch Hard Drive 4 Disconnect System Board Cables 5 Disconnect power supply cables from CD DVD Zip drive D...

Page 57: ...ture 6 pin J1 25 Keyboard Miniature 6 pin J1 26 Back USB Dual 4 pin J2 27 Serial Port DSUB 9 pin J4 28 Parallel Port DSUB 25 pin J21 29 IEEE 1394 Connector 6 pin J7 Fan 3 pin Power Supply 20 pin J9 Cl...

Page 58: ...7800 Series and 5900T Personal Computers MSG Index Product Description Troubleshooting Illustrated Parts Home Removal Replacement Jumpers Switches Specifications 3 5 Inch Hard Drive Back to Jumpers 5...

Page 59: ...ters MSG Index Product Description Troubleshooting Illustrated Parts Home Removal Replacement Jumpers Switches Specifications Digital Versatile Disk Drive Settings may vary depending on vendor Back to...

Page 60: ...rt Holdup Time 16 ms from zero crossing at 120 VAC 16 ms from zero crossing at 240 VAC Steady State 200 Watts 200 Watts General Specifications Full Output Rating To 122 F and 5 000 ft To 90 F and 10 0...

Page 61: ...includes an International DAA Conexant DSL Maximum Data Speed kbps 56 56 56 Data V 90 K56Flex V 34 V 32terbo V 32bis V 32 V 22bis V 22 V 21 Bell 212A Bell 103 V 90 K56Flex V 34 V 32terbo V 32bis V 32...

Page 62: ...C 7 0 00A0 Interrupt Controller 2 Control Register 00A1 Interrupt Controller 2 Mask Register 00A2 00B1 00B4 00BF 00C0 00DF DMA Controller 2 00E0 ESS Index Register 00E1 ESS Data Register 00E2 00E3 DDC...

Page 63: ...s MSG Index Product Description Troubleshooting Illustrated Parts Home Removal Replacement Jumpers Switches Specifications Product Description Digital Creativity Imaging Center Description 1 USB Unive...

Page 64: ...r into sleep mode in the Windows 98 desktop press the Sleep button on the keyboard The power status light on the CPU will light to show that Sleep mode is activated Other manual standby options Anothe...

Page 65: ...tage rating of 125 or 250 volts AC as required by each country s power system 4 To mate with the appliance inlet on the Switch Box the appliance coupler must meet the mechanical configuration of an EN...

Page 66: ...rations Optical Drive Cable Positions Cable Positions Optical Drive Digital Creativity Imaging Center 3 5 Inch Hard Drive 5 25 Inch Hard Drive Zip Drive Diskette Drive Service Considerations Index Pag...

Page 67: ...rations Digital Creativity Imaging Center Cable Positions Cable Positions Optical Drive Digital Creativity Imaging Center 3 5 Inch Hard Drive 5 25 Inch Hard Drive Zip Drive Diskette Drive Service Cons...

Page 68: ...ervice Considerations 3 5 Inch Hard Drive Cable Positions Cable Positions Optical Drive Digital Creativity Imaging Center 3 5 Inch Hard Drive 5 25 Inch Hard Drive Zip Drive Diskette Drive Service Cons...

Page 69: ...Inch Hard Drive Cable Positions Cable Positions Optical Drive Digital Creativity Imaging Center 3 5 Inch Hard Drive 5 25 Inch Hard Drive Zip Drive Diskette Drive Service Considerations Index Page de j...

Page 70: ...3 5 Inch Hard Drive 5 25 Inch Hard Drive Zip Drive Diskette Drive Service Considerations Index Page df jpg 70984 bytes Connecting Zip Drive Cable Without CD RW Use the same cable to connect the CD DV...

Page 71: ...oval and Replacement Service Considerations Diskette Drive Cable Positions Cable Positions Optical Drive Digital Creativity Imaging Center 3 5 Inch Hard Drive 5 25 Inch Hard Drive Zip Drive Diskette D...

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