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H

OME

 I

NTERNET

 A

PPLIANCE

–G

ETTING

 S

TARTED

E-

MAIL

   5-11

Internet Etiquette

Rules of the Road

As we expect other drivers to observe the rules of the road, the 
same is true as we travel through cyberspace. E-mail has its 
own set of rules called 

Netiquette

. Here are a few pointers to 

help you out: 

Except for emphasis, avoid using all caps or bold letters: 

IT LOOKS LIKE YOU'RE SHOUTING!

 

Be careful what you write. Your mail can easily be 
forwarded to anyone. 

Keep your message short. Text is harder to read on a 
computer screen. 

Keep your sentences and paragraphs short. Because e-mail 
is like a telephone conversation, your readers will likely 
tune out a long speech. 

Make your subject line descriptive. Some people get more 
than a hundred e-mail messages every day. A good 
description on the subject line helps prioritize their mail. 

When you forward mail, put your comments at the top of 
the message. 

Before you forward an e-mail message, be sure to consider 
whether the original author of the message would object if 
you sent it to others.

Internet 
Etiquette

Because e-mail is such a 
new way to communicate, 
new rules have evolved. 
This is the Internet form of 
etiquette called 

Netiquette

.

Summary of Contents for iPAQ IA-1

Page 1: ...www compaq com 01817 001 Home Internet Appliance Getting Started t cov qxd 6 16 2000 1 35 PM Page 1...

Page 2: ...mbols Used in This Guide 1 3 Symbol Information Boxes 1 3 Special Text Used in This Guide 1 4 Text Conventions 1 4 Safety Tips 1 5 Safe Use of Your Appliance 1 5 The Safety and Comfort Guide 1 6 Carin...

Page 3: ...anding the Keyboard 2 4 The Left Side of the Keyboard 2 5 The Right Side of the Keyboard 2 6 Internet Buttons 2 7 How Do I Use the Internet Buttons 2 7 The Push Pad 2 9 Using the Push Pad 2 9 Understa...

Page 4: ...Choose Internet Phone Number 1 3 8 Choose Internet Phone Number 2 3 8 You re Done 3 9 Chapter 4 Welcome to the Internet 4 1 What is the Internet 4 2 What Is the Web 4 2 What Do I Need in Order to Sur...

Page 5: ...5 2 What Is E mail 5 2 E mail Addresses 5 3 Understanding E mail Addresses 5 3 E mail Messages 5 4 Writing and Sending an E mail Message 5 4 Reading Your E mail Messages 5 5 How Do I Get My Mail 5 5...

Page 6: ...eller 6 4 Check Before You Buy 6 4 Keep Good Records 6 5 What Records Should I Keep 6 5 Tips for Safe Online Shopping 6 6 Shopping Safely on the Internet 6 6 Let s Go Shopping 6 7 Shopping Online How...

Page 7: ...3 Chapter 8 Options and Accessories 8 1 Connecting a Printer 8 2 How Do I Connect a Printer 8 2 Printing 8 3 Using the Print Key 8 3 Connecting a Mouse 8 4 How Do I Connect a Mouse 8 4 Connecting Ext...

Page 8: ...ETTING STARTED CONTENTS vii Troubleshooting 9 4 Contacting Service and Support 9 4 Browser 9 4 Display 9 5 Keyboard 9 6 Internet 9 7 Printer 9 8 Power 9 9 Speakers 9 9 System 9 10 Legal Notice 9 11 No...

Page 9: ...CONTENTS viii HOME INTERNET APPLIANCE GETTING STARTED...

Page 10: ...tility of the Internet and of e mail right to your fingertips Stay in touch with family and friends get the information you need when you need it shop from the convenience of your home and keep inform...

Page 11: ...s easy to use guide helps you find the information you want as quickly as possible The page layout allows you to see at a glance how the information is organized You can read from cover to cover to le...

Page 12: ...background or concept may help you solve a problem Helpful hints make using your Appliance easier and faster Another document or another page in this document has related information Caution Failure...

Page 13: ...s sign between the key names Ctrl C Names of icons appear in bold type followed by a picture of the icon E mail Names of buttons appear in bold type back Menu items appear in bold type settings Web ad...

Page 14: ...o a grounded electrical outlet ensure that nothing rests on the power cord Disconnect power from the Appliance by unplugging the power cord from either the electrical outlet or the Appliance When usin...

Page 15: ...Guide The Safety and Comfort Guide includes information on Setting up your use area for maximum comfort Using good posture hand position and health habits while using your Home Internet Appliance Usi...

Page 16: ...Home Internet Appliance to allow for proper ventilation Place your keyboard so that your arms and hands are in a comfortable relaxed position The keyboard should be directly in front of you Keep your...

Page 17: ...ou move and need to re install Store the poster in a safe place Safety and Comfort Guide Learn how to set up your Home Internet Appliance for your maximum comfort while using it Practice good posture...

Page 18: ...HOME INTERNET APPLIANCE GETTING STARTED INTRODUCTION 1 9 all peripherals such as a printer or speakers Be sure to store the guide in a safe place...

Page 19: ...1 10 INTRODUCTION HOME INTERNET APPLIANCE GETTING STARTED...

Page 20: ...up Poster that comes with your Home Internet Appliance is a visual guide to setting up your Appliance and it is the easiest way to become familiar with the components It guides you through the simple...

Page 21: ...s the capabilities of your Home Internet Appliance are expanded Note Illustrations and features shown in this chapter may differ slightly from your Home Internet Appliance The mouse printer and other...

Page 22: ...l for your TV so there must be a clear line of sight between the keyboard and the Appliance receiver The wireless keyboard uses two AA batteries Compaq suggests replacing these batteries every six mon...

Page 23: ...se found on a typewriter Note This keyboard must be used only with the Home Internet Appliance receiver It is not suitable for office work places Keyboard Basics The Appliance keyboard provides conven...

Page 24: ...ted Cancel Cancels the current operation such as loading the current Web page or printing Ctrl Used for editing e mail messages and other text boxes Alt Used for inserting special characters in some W...

Page 25: ...own Arrow Cursor moves one unit or line down Up Arrow Cursor moves one unit or line up Left Arrow Cursor moves to the left Right Arrow Cursor moves to the right Back Displays the previous page Forward...

Page 26: ...Your personal Start Page has daily news and it links to a variety of MSN services Mail Takes you to your MSN Hotmail account Search Do detailed research on the Internet with Microsoft Search Favorites...

Page 27: ...ou on Internet Time Get the national headlines before you get your morning paper Shopping MSN eShop helps you find what you want and buy it on the Web Transactions are safe convenient and can be made...

Page 28: ...ong one edge makes the cursor move more rapidly across the screen Pressing the Push Pad lightly on the edge moves the cursor more slowly With practice you ll soon learn how to move the cursor as easil...

Page 29: ...r changes from an arrow to a hand shape when it rests on a link to another Web page 3 Text Cursor The cursor changes to a vertical line to identify its position as you create text Click Press and rele...

Page 30: ...three display indicator lights notify you when you have e mail waiting to be read and whether the Appliance is on or off online connected to the Internet or in sleep mode The Appliance also allows yo...

Page 31: ...2 12 FEATURES HOME INTERNET APPLIANCE GETTING STARTED...

Page 32: ...anion Registration 3 5 Once you ve set up your Compaq Home Internet Appliance you re ready to get online and experience the amazing new world known as the Internet This chapter covers the following Us...

Page 33: ...g your Home Internet Appliance whenever you see the help icon in the upper right corner of the screen Did you know Did you know Introducing the MSN Companion What is the MSN Companion Note In the even...

Page 34: ...ou complete the registration and practice the skills you need to surf the Web Understanding the Toolbar A toolbar is located on the bottom part of the screen Click a button on the toolbar to move arou...

Page 35: ...images and text Using the Push Pad to direct the cursor tell your Appliance exactly what you want to do Tool How it works Link When the arrow cursor moves over a link it changes into a hand cursor Cli...

Page 36: ...you do not skip this section and go to the section titled Choose a Member Password Did you know MSN Companion Registration Let s Sign On MSN Companion dials a toll free telephone number to connect to...

Page 37: ...numbers Don t choose words or numbers that might be easy for a stranger to guess Don t use your birth date your spouse s name your phone number or other similar words or numbers Don t write your pass...

Page 38: ...rs MSN Companion Registration continued The name for each time zone is also a link Move your cursor over the words that best describe your time zone When the arrow cursor changes to a hand click the n...

Page 39: ...econd phone number that you know is a local call Click that phone number then click the continue button MSN Companion Registration continued If you clicked the let me choose other numbers button you l...

Page 40: ...TARTED GETTING ONLINE 3 9 You re Done You ve done it You re now signed up and ready to send e mail surf the World Wide Web and much more MSN Companion Registration continued Take a moment to write dow...

Page 41: ...3 10 GETTING ONLINE HOME INTERNET APPLIANCE GETTING STARTED...

Page 42: ...er Toolbar 4 7 Search Engines 4 8 Searching the Web 4 9 Error Messages 4 11 Internet Web URL hyperlinks cyberspace sound confusing The Internet definitely has its own language This chapter answers you...

Page 43: ...rnet The Web is home to millions of Web sites and is set up by businesses agencies institutions individuals and others You name it it s probably somewhere on the Web When you are connected to the Inte...

Page 44: ...growing Some of the more common ones in use include org gov edu com fr de it and uk But com is the most widely used address format especially in the United States Internet Addresses URLs Surfing the W...

Page 45: ...ead With your Home Internet Appliance you are the director scrolling down the page at whatever speed you choose reading at your own pace Click the down arrow at the bottom of the scroll bar to move do...

Page 46: ...like Hyperlinks come in three varieties Text Graphics Buttons If you see any or all of the following it s probably a hyperlink Underlined text that changes color when you move your cursor over it A b...

Page 47: ...n the message center Sends e mail messages or instant messages to your friends favorites Lists your top six favorite Web pages and provides a link right on the Start Page Click more and the rest of yo...

Page 48: ...n the Internet messenger Messenger is a fast fun and easy way to stay in touch with your friends online search the web This selection box is a handy way to search the World Wide Web for a topic a pers...

Page 49: ...several related words into the search engine s text box entry area 2 Press go A list of related Web sites displays Or press the Search button on the keyboard to go directly to the MSN search engine We...

Page 50: ...l displays 2 Type Houston into the box labeled Any City or US Zip on the top left hand side of your screen Searching the Web You can practice surfing the Web by looking up information on a subject of...

Page 51: ...Texas Notice that the words change color and the cursor turns into a hand Both of these changes indicate that this is a link to the Houston Texas weather information page 5 Click the link to continue...

Page 52: ...rn more about what is causing the error message or click Continue to continue surfing the Web Common reasons for error messages include links may be broken a Web site changes its address site security...

Page 53: ...4 12 WELCOME TO THE INTERNET HOME INTERNET APPLIANCE GETTING STARTED...

Page 54: ...ssages 5 10 Internet Etiquette 5 11 Communicating electronically with friends family and co workers is a vital part of our world Sending electronic mail or the more popular name for it e mail is much...

Page 55: ...he post office someone writes the letter puts it in an envelope puts a stamp on it and puts it in a mailbox You get it days later You read and respond to the letter at your leisure a process that take...

Page 56: ...alled the White Pages Tip E mail Addresses Understanding E mail Addresses An e mail address typically begins with your name or whatever name nickname you want to use and ends with the name of your ser...

Page 57: ...plete the following steps 1 Press the e mail button on the keyboard or select the write new mail link from the Start Page 2 Select write mail at the top of the screen 3 Enter an e mail address in the...

Page 58: ...lope Sometimes you can tell from the return e mail address and the subject that a piece of mail in your folder is junk mail Junk e mail is called spam on the Internet You can delete spam e mail withou...

Page 59: ...he Toolbar To read your incoming e mail complete the following steps 1 Click the mail icon on the toolbar Your mail messages are listed An open envelope means that you ve read that e mail before A clo...

Page 60: ...ur Home Internet Appliance can display this picture or text file appears at the end of the message for some types of files or a link displays for example read resume doc If the attachment is a link at...

Page 61: ...re Automatically displayed in message xbm Picture Automatically displayed in message avi Video Click on link mpeg Video Click on link mp2 Video Click on link asf Video Click on link asp Video Click on...

Page 62: ...doc Text Click on link jiff Picture Click on link pcx Picture Click on link png Picture Click on link ppt Presentation Click on link rtf Text Click on link tif Picture Click on link wk1 Spreadsheet Cl...

Page 63: ...ing Happy Sad o Surprised Screaming I Indifferent e Disappointed Mad D Laughing Winking Abbreviations Meaning BTW By the way G Grinning IMHO In my humble opinion ROTFL Rolling on the floor laughing LO...

Page 64: ...r to read on a computer screen Keep your sentences and paragraphs short Because e mail is like a telephone conversation your readers will likely tune out a long speech Make your subject line descripti...

Page 65: ...5 12 E MAIL HOME INTERNET APPLIANCE GETTING STARTED...

Page 66: ...pping 6 6 Let s Go Shopping 6 7 With a simple click you can buy almost anything on the Internet The world of online shopping is convenient and fast but there are some important security precautions yo...

Page 67: ...ing is sometimes used E Commerce What Is E Commerce E commerce can be divided into E tailing or virtual storefronts on Web sites with online catalogs Sometimes these are all gathered into a virtual ma...

Page 68: ...ite that doesn t take security measures Many Internet sites are set up to prevent unauthorized people from seeing information that is sent to or from those sites These are called secure sites Because...

Page 69: ...buying safely online Better Business Bureau http www bbb org Consumer Information Center http pueblo gsa gov Consumer World http consumerworld org See also Know the Seller Check Before You Buy Check a...

Page 70: ...dered A printout of the Web pages or pop up screens that provide the seller s legal terms Printouts of any e mail messages for example confirmation messages that you send to or receive from the seller...

Page 71: ...your rights Internet transactions have the same protections as those made in a physical store If you re still uncomfortable with the technology use the telephone Finally many credit card companies gua...

Page 72: ...tories they give you general information about the merchandise and services offered Home pages contain links to get you from one area of the store to another The links may be in the form of tabs table...

Page 73: ...the store Pictures and Colored Text Links can also appear as colored text or pictures Click the words or the pictures to continue exploring the store Let s Go Shopping continued Just as department sto...

Page 74: ...ction Boxes Another tool for moving around in an online store is a drop down selection box To use this kind of link complete the following steps 1 Place your cursor on the scroll bar on the side of th...

Page 75: ...2 Type http www productopia com into the Address line of your screen 3 Press Go Productopia s Home Page displays Let s Go Shopping continued When you want advice about the best product to buy Product...

Page 76: ...Search box 5 Click Search A page containing information about cribs displays Let s Go Shopping continued If your search produces too few results make the search words more general For example rather t...

Page 77: ...s similar to the following 7 To buy the crib you would click one of the options under Buy Online and follow the directions 8 Click Home to return to Productopia s Home Page Let s Go Shopping continued...

Page 78: ...NE SHOPPING 6 13 More Shopping Practice Let s visit a different store This time you ll buy some vitamins 1 Type http mothernature com into the Address line of your screen 2 Press Go MotherNature s Hom...

Page 79: ...tamin products displays Let s Go Shopping continued Shop at MotherNature com whenever you want products or information that promote healthy living The store offers a variety of natural products manufa...

Page 80: ...screen similar to the one pictured below displays 6 To buy the product click Buy and follow the directions on the screen to complete your purchase Let s Go Shopping continued You will love the conveni...

Page 81: ...6 16 ONLINE SHOPPING HOME INTERNET APPLIANCE GETTING STARTED...

Page 82: ...TED CHANGING YOUR SETTINGS 7 1 In This Chapter Settings 7 2 Favorites 7 3 This chapter describes how to customize some of the features of your Home Internet Appliance by using the Settings and Favorit...

Page 83: ...nge the settings on your Home Internet Appliance by using the Settings selection at the top of the Start Page Some of the changeable features include Text Size Use this setting to make the type size l...

Page 84: ...ing or helpful The six Web sites you visit most frequently appear as direct links on your Start Page under the Favorites tab In addition to these six favorites you can store up to 24 more You can acce...

Page 85: ...7 4 CHANGING YOUR SETTINGS HOME INTERNET APPLIANCE GETTING STARTED...

Page 86: ...kers 8 5 You can purchase a number of options to enhance the performance of your Home Internet Appliance You can connect a printer a scroll mouse or external stereo speakers These options are availabl...

Page 87: ...nect a Printer 1 Plug the USB cable into the printer 2 Plug the other end of the USB cable into any of the four available USB ports on the back of the Appliance as shown in the graphic above Make sure...

Page 88: ...ood on the screen Now you want to print one or more pages of an e mail or a page from a Web site Printing Using the Print Key 1 To print a page press the Print button shown on the graphic above 2 Sele...

Page 89: ...Mouse The optional USB mouse can give you added control over the cursor Connecting a Mouse How Do I Connect a Mouse 1 Plug the mouse cord into one of the USB ports on the back of the Appliance as sho...

Page 90: ...tor shown in the graphic above Make sure that your port connector is seated properly 2 Refer to the information that came with the speakers to adjust the speaker volume Connecting External Speakers Al...

Page 91: ...8 6 OPTIONS AND ACCESSORIES HOME INTERNET APPLIANCE GETTING STARTED...

Page 92: ...ED GETTING HELP 9 1 In This Chapter Where Do I Find Help 9 2 Troubleshooting 9 4 Legal Notice 9 11 This chapter provides solutions for many common Appliance related issues and advice about when to con...

Page 93: ...ly asked questions FAQs Click b on the MSN Help Center Web page to find more information specifically about your Home Internet Appliance To access MSN online Help click the help link on the MSN Compan...

Page 94: ...Help continued Warranty If a problem persists and you are unable to resolve it yourself using the many sources of online help or the troubleshooting information in this chapter then refer to your Cert...

Page 95: ...ment but the system is unresponsive Troubleshooting Contacting Service and Support If you are unable to fix your Home Internet Appliance using this troubleshooting section call the technical support t...

Page 96: ...look distorted Display Solution Adjust the brightness and contrast controls until the text becomes clear Adjust the font size Adjust the contrast control on the display Make sure the unit is turned on...

Page 97: ...is resting on the keyboard Make sure the key is not stuck in a depressed condition Replace the batteries Make sure the batteries are installed properly Adjust the angle and distance of the keyboard fr...

Page 98: ...ber you are dialing or that you are dialing the correct fax number Have you moved changed telephone numbers or area codes Follow the instructions in the screen dial up troubleshooting guide Some Web s...

Page 99: ...tation The print cartridge may be out of ink Replace the cartridge Refer to the printer manufacturer s documentation The cartridge nozzle may be blocked Be sure the tape covering the nozzle of the pri...

Page 100: ...onnecting a different electrical device to the outlet Solution Use the volume control buttons on the keyboard to change the volume level The volume may be set too high Use the volume control buttons o...

Page 101: ...ion toolbar The Web site or other program in use has stopped responding to commands Press and hold the Power On Off button for 10 seconds to reset the unit If pressing the Power On Off button does not...

Page 102: ...ithout notice The information in this publication is subject to change without notice and is provided AS IS WITHOUT WARRANTY OF ANY KIND THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMA...

Page 103: ...9 12 GETTING HELP HOME INTERNET APPLIANCE GETTING STARTED...

Page 104: ...radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will no...

Page 105: ...formity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause har...

Page 106: ...tion is not made If when selecting a country a message appears that states that the country is not supported this means that the modem has not been approved for use in this country and thus should not...

Page 107: ...possible You will also be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the pro...

Page 108: ...ter or other electronic device to send any message via a telephone facsimile machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page...

Page 109: ...cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Ca...

Page 110: ...ce Numbers of all the devices does not exceed 5 The Ringer Equivalence Number REN for this device is less than 1 0 For the location of the authorized Canadian maintenance facility nearest you call 1 8...

Page 111: ...accordance with Council Decision 98 482 EC for pan European single terminal connection to the Public Switched Telephone Network PSTN However due to differences between the individual PSTNs provided in...

Page 112: ...ntry in which you are currently located Selecting a country other than the one in which you are currently located may cause your modem to be configured in a way that violates the telecommunication reg...

Page 113: ...APPENDIX 10 HOME INTERNET APPLIANCE GETTING STARTED...

Page 114: ...7 5 6 messenger 4 7 page options 4 7 Print 8 3 search the web 4 7 skip tour 3 3 start 4 7 C cables A 2 Caution notices defined 1 3 Checkbox 3 4 Compaq Web site 1 8 4 3 computer safety 1 7 setting up 2...

Page 115: ...s 5 5 sending reading attachments 5 7 types of attachments 5 8 5 9 write new mail feature 5 4 writing sending messages 5 4 error messages 4 11 F FCC Notice A 1 Forward Arrow 2 6 H Home Internet Applia...

Page 116: ...side 2 6 L Left Arrow 2 6 line of sight connection 2 3 Link 3 4 6 8 lock icon 6 3 M mail button 5 6 member ID 3 5 member password 3 5 Microsoft Hotmail 5 2 modem 4 2 mouse connecting 8 4 USB 8 4 MSN...

Page 117: ...Quick Setup Poster 1 8 R Radio Button 3 4 Right Arrow 2 6 S Safety and Comfort Guide 1 6 1 8 safety tips 1 5 1 6 screen layout 4 4 scroll bar 4 4 search box using 6 9 Search button 4 8 search engine 4...

Page 118: ...d 1 3 toolbar 4 7 accessing e mail 5 6 buttons 3 3 functions 4 7 Search button 4 8 trash can 5 4 U Uniform Resource Locator 4 3 Up Arrow 2 6 URL 4 3 W Warning notices defined 1 3 Web site securing 6 3...

Page 119: ...INDEX 6 HOME INTERNET APPLIANCE GETTING STARTED...

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