a-8
Tips and Troubleshooting
Modem Connection Problems
You may encounter the following problems when using a modem. Additional trouble-
shooting information is available in Connections Help on the iPAQ H3000 and Active-
Sync Help on the computer.
Can’t dial out
•
Remove your iPAQ H3000 from the cradle. You cannot connect using a modem if
your iPAQ H3000 has an active connection with the computer.
•
Verify that the iPAQ Expansion Pack is installed properly and that the modem is firmly
seated and connected to the telephone jack.
•
Make sure the telephone line is analog. (Analog telephone lines transmit data in analog
instead of digital form. Your home telephone line is most likely analog, while office
telephone lines are often digital.)
•
If you create a modem connection for an external modem, select
Hayes Compatible
on COM1
as your modem. If you are using a modem card, select the modem card as
your modem.
•
To use an external modem, you need to use a NULL modem cable and appropriate
adapters to connect the external modem to your iPAQ H3000.
•
Make sure the modem is waiting for a dial tone. Tap then
Settings
.
On the
Con-
nections
tab, tap
Modem
. Tap your connection and tap
Next
twice. Make sure
Wait
for dial tone before dialing
is selected.
•
For international calls, allow more time for the call to go through. Tap then
Set-
tings
.
On the
Connections
tab, tap
Modem
. Tap your connection and tap
Next
twice.
Clear
Cancel the call if not connected within
or increase the number of seconds
allowed. For information on dialing patterns, see Connections Help on the iPAQ
H3000.
Connecting a modem to a digital telephone line may damage your modem. If
unsure, ask a knowledgeable person before connecting the modem.
Summary of Contents for iPAQ h3630
Page 1: ...IPAQ H3000 POCKET PC REFERENCE GUIDE...
Page 46: ...3 2 Microsoft ActiveSync...
Page 112: ...b 4 Character Recognizer...
