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20

Remote Administrator Support

Microsoft Windows NT Embedded on windows-based terminals now supports
Remote Administrator software functions.

Remote Administrator software allows a system administrator to observe terminal
use (shadowing), accomplish software updates remotely, and perform other
administrative and maintenance activities without physically touching the client
terminal.

Shadowing

Shadowing must be enabled from the client terminal. It is used primarily for
troubleshooting purposes, allowing the system administrator to observe user
actions and the results of those actions. It is also possible for the shadower to take
control of the terminal.

Enabling Shadowing

Shadowing is enabled by starting the WinVNC client. WinVNC is only available
when logged in as a terminal administrator.

Shadowing may also be enabled remotely on the terminal using the Remote
Administrator Software.

Summary of Contents for Evo Thin Client t20

Page 1: ...Compaq Evo T20 and Compaq T1010 NT Embedded Terminals Quick Reference Guide...

Page 2: ...e in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise any part of this publication without express written permission Trademarks COMPAQ and the Compaq logo...

Page 3: ...iii Patents The Compaq product s described herein is are covered by U S Patent No 5 918 039 and other patents pending...

Page 4: ...eceiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dea...

Page 5: ...ement sur le brouillage radio lectrique dict par le Minist re des Communications du Canada IEC EN Notice This product conforms to the requirements of IEC950 and EN60950 This product conforms to requir...

Page 6: ...sfer ownership of the Terminal and equipment including the right to use the Software to another party so long as that party agrees to accept these terms and conditions YOU MAY NOT USE COPY MODIFY TRAN...

Page 7: ...ment organization U S Government Restricted Rights The Software is provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagra...

Page 8: ...Program Features 8 Using Your Sysytem 9 Logging On 9 Time Synchronization 9 Joining A Domain 10 Shutting Down 10 The Windows NT Embedded Desktop 12 Users Desktop 12 Administrators Desktop 14 About Di...

Page 9: ...application s user interface to execute on a NT Embedded based terminal while the application s logic executes on the server About This Book This publication is a supplement to the standard Windows N...

Page 10: ...tures of the Evo T20 terminal Windows 3 1 Windows 95 Windows 98 and Windows NT applications via Windows 2000 or Windows Terminal Server RDP and ICA application compliant 10 100 Base T network communic...

Page 11: ...3 Use Figure 2 to connect power supply power cord monitor keyboard mouse ethernet and other external devices such as headphones to your terminal Figure 2 Evo T20 Back Panel...

Page 12: ...e T1010 terminal Figure 3 T1010 Terminal T1010 Terminal Features The following list outlines the key features of the T1010 terminal Windows 3 1 Windows 95 Windows 98 and Windows NT applications via Wi...

Page 13: ...n future releases The following items are provided with T1010 thin clients Power cord and power supply Keyboard and mouse Installation and user information Use Figure 4 to connect power supply power c...

Page 14: ...as extended features not found in standard Windows NT With the exception of Microsoft Client Connection Manager and Citrix Program Neighborhood extended NT Embedded features are only available through...

Page 15: ...tion dialog box to configure the Ramdisk size See the following figure Figure 5 Ramdisk Configuration Dialog Box Time Sync Synchronize the terminal s time to the server s time Winlog Use the Specify L...

Page 16: ...eature to connect to available servers See Microsoft Windows Windows NT documentation for a detailed explanation and instructions on how to use the Terminal Services Client It is also available on the...

Page 17: ...s The default for the Logon Information dialog box is User Note The passwords are case sensitive The administrator s password is uppercase A followed by all lowercase characters The user s password is...

Page 18: ...nistrators If you do not already have the appropriate utility to change the SID contact your software supplier Shutting Down Shutting down the NT Embedded based T1010 Terminal varies slightly from sta...

Page 19: ...11 Figure 7 User and Administrator Start Menus...

Page 20: ...Users Desktop When you first turn on your terminal and log on as a user the desktop in Figure 8 will display The Start menu for the user contains the following top level items About Citrix Program Ne...

Page 21: ...13 Figure 8 Users Desktop...

Page 22: ...Citrix Program Neighborhood Internet Explorer winvnc Startup Terminal Services Client Command Prompt Image Upgrade and Windows Explorer Documents Settings including Control Panel Printers and Taskbar...

Page 23: ...15 Figure 9 Administrators Desktop...

Page 24: ...size of the Flash If the Flash size is reduced to 3 megabytes the terminal becomes unstable If Flash size is reduced to 2 megabytes the terminal s image is irreparably damaged Items that are written t...

Page 25: ...n steps b and c are valid Figure 10 Image Upgrade Dialog Box 3 For local multiple upgrades use the AT command Use this method to automatically upgrade several terminals in your local network Invoke th...

Page 26: ...d day s NEXT date runs the command on the next occurrence of the day command is a Windows NT command to run a batch program Example at 12 00 every m t w th f sa su upgrade exe Note Time should be in 2...

Page 27: ...ect the appropriate language from the list 7 Click on the Set as Default button 8 Click Apply 9 Click OK The second action applies to changing to a language other than the one you just selected in the...

Page 28: ...hysically touching the client terminal Shadowing Shadowing must be enabled from the client terminal It is used primarily for troubleshooting purposes allowing the system administrator to observe user...

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