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Compaq Evo n610c - Notebook PC, Software Manual

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Compaq Evo n610c - Notebook PC Software Manual Download Page 3

Software Guide

iii

Contents

1

Power

Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . .  1–1
Understanding Standby and Hibernation . . . . . . . . . . . . .  1–2

Standby  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1–2
Hibernation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1–2

Choosing Standby, Hibernation or Shutdown . . . . . . . . .  1–3

When You Leave Your Work . . . . . . . . . . . . . . . . . .  1–3
When the Power Supply Is Uncertain . . . . . . . . . . . .  1–4
When Using Infrared or Drive Media . . . . . . . . . . . .  1–4

Using the Default Power Settings  . . . . . . . . . . . . . . . . . .  1–5

Turning the Notebook On or Off. . . . . . . . . . . . . . . .  1–5
Initiating or Resuming from Hibernation  . . . . . . . . .  1–6
Initiating or Resuming from Standby  . . . . . . . . . . . .  1–7
Using Emergency Shutdown Procedures  . . . . . . . . .  1–8

Setting Power Management Options . . . . . . . . . . . . . . . .  1–9

Accessing the Power Options Window . . . . . . . . . . .  1–9
Displaying the Power Meter Icon . . . . . . . . . . . . . . .  1–9
Setting or Changing a Power Scheme . . . . . . . . . . .  1–10

Managing Low-Battery Conditions . . . . . . . . . . . . . . . .  1–11

Identifying a Low-Battery Condition  . . . . . . . . . . .  1–11
Identifying a Critical Low-Battery Condition . . . . .  1–11
Displaying Battery Charge  . . . . . . . . . . . . . . . . . . .  1–11

Resolving Low-Battery Conditions . . . . . . . . . . . . . . . .  1–12

When External Power Is Available . . . . . . . . . . . . .  1–12
When a Charged Battery Pack Is Available  . . . . . .  1–12
When No Power Source Is Available  . . . . . . . . . . .  1–12
When Notebook Cannot Resume from 
Hibernation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1–13

274037-001.book  Page iii  Wednesday, April 17, 2002  1:58 PM

Summary of Contents for Evo n610c - Notebook PC

Page 1: ...e includes details on power and security settings information about optical drives and instructions for updating software In addition this guide explains how to use the MultiBoot Intelligent Manageability Compaq Diagnostics and Computer Setup utilities to set preferences and resolve problems ...

Page 2: ...ies All other product names mentioned herein may be trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information is provided as is without warranty of any kind and is subject to change without notice The warranties for Compaq products are set forth in the express limited warranty statements accompanying such pro...

Page 3: ...6 Initiating or Resuming from Standby 1 7 Using Emergency Shutdown Procedures 1 8 Setting Power Management Options 1 9 Accessing the Power Options Window 1 9 Displaying the Power Meter Icon 1 9 Setting or Changing a Power Scheme 1 10 Managing Low Battery Conditions 1 11 Identifying a Low Battery Condition 1 11 Identifying a Critical Low Battery Condition 1 11 Displaying Battery Charge 1 11 Resolvi...

Page 4: ...puter Setup 2 2 Using Passwords 2 2 Forgetting Passwords 2 2 Using Compaq and Windows Passwords 2 3 Understanding Power On Passwords 2 4 Setting Power On Passwords 2 4 Entering Power On Passwords 2 5 Understanding Compaq Administrator Passwords 2 5 Setting Compaq Administrator Passwords 2 6 Entering Compaq Administrator Passwords 2 6 Understanding DriveLock 2 7 Setting DriveLock Passwords 2 8 Ente...

Page 5: ...ngs 3 6 4 Intelligent Manageability Understanding Intelligent Manageability 4 1 Installing Compaq Management Agent 4 2 Using Fault Management Alerts 4 3 Identifying Fault Management Alerts 4 3 Setting Fault Management Alert Preferences 4 3 5 MultiBoot Advanced Users Only Understanding the Default Boot Sequence 5 1 Detailing the Default Boot Sequence 5 2 Enabling Devices in Computer Setup 5 3 Under...

Page 6: ...ing from the Advanced Menu 6 7 Using Compaq Diagnostics for Windows 6 9 Installing Compaq Diagnostics 6 9 Using Configuration Record Scan 6 10 Using Diagnostics Scan 6 10 7 Software Updates and Restorations Preparing to Update Software 7 1 Obtaining the Compaq Support Software CD 7 2 Accessing Notebook Information 7 2 Downloading Software from the Internet 7 3 Downloading System ROM 7 4 Downloadin...

Page 7: ...ttery pack in the notebook External power supplied through one of the following devices AC Adapter Optional Port Replicator or Mobile Expansion Unit Optional Aircraft Adapter Optional Automobile Power Adapter Charger Charge or calibrate a battery pack in the notebook External power supplied through AC Adapter Optional Automobile Power Adapter Charger Install or modify system software Write to a CD...

Page 8: ...eturns to the screen where you left off Hibernation Hibernation saves your work in RAM to a hibernation file on the hard drive then shuts down the notebook When you resume from Hibernation your work returns to the screen where you left off If a power on password has been set the password must be entered to resume from Hibernation You can disable Hibernation However if Hibernation is disabled the s...

Page 9: ...than leaving the notebook on and your work returns instantly to the screen when you resume from Standby Unless it has been frequently charged and discharged a new fully charged battery pack can support Standby for approximately 4 days If you plan to resume within 2 weeks Initiating Hibernation clears the screen saves your work to the hard drive and uses much less power than Standby A fully charged...

Page 10: ...tion interfere with the use of infrared communication and drive media If the notebook is in Standby or Hibernation an infrared transmission cannot be initiated If Standby or Hibernation is accidentally initiated while a drive medium such as a diskette disk CD or DVD is in use Your playback may be interrupted You may see a popup warning Putting the computer into Hibernation or Standby may stop the ...

Page 11: ... Power standby light turns on Operating system loads Shut down the notebook Save your work and close all open applications Then In Windows 2000 Professional select Start Shut Down Shut Down then select the OK button In Windows XP Professional select Start Turn Off Computer Turn Off Power standby light turns off Operating system shuts down Notebook turns off Turn off the display if the notebook is ...

Page 12: ...the shift key Power standby light turns off Screen clears System initiated Hibernation with Hibernation enabled If the notebook is attached to AC power the system will not initiate Hibernation If the notebook is running on batteries the system will initiate Hibernation after 30 minutes of notebook inactivity Power settings and timeouts can be changed in the Power Options window Power standby light...

Page 13: ...ss the shift key Power standby light blinks Screen clears System initiated Standby If the notebook is attached to AC power the system will not initiate Standby If the notebook is running on batteries the system will initiate Standby after 10 minutes of notebook inactivity Power settings and timeouts can be changed in the Power Options window Power standby light blinks Screen clears Resume from use...

Page 14: ...s 2000 Professional select Shut Down In the What Do You Want the Computer To Do list select Restart or Shut Down then select the OK button In Windows XP Professional select Start Turn Off Computer button Turn Off If you are unable to shut down the notebook with ctrl alt delete select Fn power If you are unable to shut down the notebook with the power switch disconnect the notebook from external po...

Page 15: ...ontrol Panel Power Options icon In Windows 2000 Professional or Windows XP Professional double click the Power Meter icon on the taskbar Displaying the Power Meter Icon The Power Meter icon is on your taskbar by default The icon changes shape to indicate whether the notebook is running on battery power or external AC power Double click the icon to display the Power Options window To show or hide t...

Page 16: ...u specify To set a Power Scheme access the Power Options window Power Schemes tab Select options from the lists name the new Power Scheme and select Save As Using a Security Password You can add a security feature that prompts you for a password when the notebook turns on or resumes from Standby or Hibernation To set a password prompt access the Power Options window Advanced tab Select the check b...

Page 17: ...ion and the following can occur If Hibernation is enabled and the notebook is on or in Standby a warning message appears on the screen the notebook initiates Hibernation and shuts down Your unsaved work is protected ÄCAUTION To protect your work in case of a low battery condition make sure that Hibernation remains enabled If Hibernation is disabled and the notebook is on or in Standby a warning me...

Page 18: ...r receptacle Plug an optional Aircraft Power Adapter into the notebook and into the in seat power supply available on some commercial aircraft An optional Aircraft Power Adapter can run the notebook but cannot charge a battery pack When a Charged Battery Pack Is Available Turn off the notebook or initiate Hibernation insert a charged battery pack then resume from Hibernation For battery pack repla...

Page 19: ... pack in the notebook connect the notebook to external power through An AC Adapter An optional Port Replicator or Mobile Expansion Unit An optional Automobile Power Adapter Charger While the battery pack is charging the battery light on the notebook turns on The light turns off when the battery pack is fully charged Obtaining Accurate Charge Information To increase the accuracy of all battery char...

Page 20: ...charge remaining in a battery pack press the button 1 on the battery pack Each charge level light 2 represents 20 percent of a full charge When pressing the button causes all five lights to turn on the battery pack is fully charged If only one light is on and blinking the battery pack has less than a 10 percent charge remaining The location of battery quick check features may vary among battery pa...

Page 21: ...click the Power Meter icon on the taskbar to view battery charge information Battery pack locations are identified as shown in the following table Battery Number Battery Pack Location 1 Notebook battery bay primary location 2 External Battery Pack or notebook MultiBay If the notebook does not have an external battery pack this location may be a notebook MultiBay 3 Mobile Expansion Unit MultiBay 4 ...

Page 22: ...ust be calibrated in the notebook If the calibration utility reports that a battery pack in a mobile expansion unit needs calibration remove the battery pack and insert it into a notebook battery bay or MultiBay before running the calibration utility The notebook cannot be used during calibration but a calibration can run overnight unattended A calibration cannot be stopped or interrupted The note...

Page 23: ...ange the language press F2 To view navigation information press F1 4 Select the Tools menu 5 Select Battery Calibration The calibration status of all battery packs in the system is displayed 6 Select a battery pack that the utility reports needs calibration then press enter The progress of calibration is presented on the screen as a percentage of completed charging discharging and recharging 7 Whe...

Page 24: ...es see Setting Power Management Options earlier in this chapter In Windows XP Professional the functions of SpeedStep technology are managed through the operating system and no user intervention is required Choosing a Performance Mode The SpeedStep technology offers 3 preset performance modes In Maximum Performance mode the processor runs at full speed to provide maximum performance In Automatic m...

Page 25: ...peedStep window or the SpeedStep icon SpeedStep can be enabled or disabled in Computer Setup If the SpeedStep window and icon are not accessible they can be enabled in Computer Setup To enable the window and icon and other settings in the SpeedStep window see Using Computer Setup later in this chapter ...

Page 26: ...nce mode from the Running on Batteries list then select OK Assign a performance mode that applies when the notebook is running on AC power Select a performance mode from the Plugged In list then select OK Set the notebook to remain in the same performance mode even if the power source changes Select the same performance mode from the Running on Batteries and Plugged In lists then select OK Remove ...

Page 27: ...he notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 2 Use the arrow keys to select Advanced Device Options Under Intel SpeedStep Technology Select Automatic to enable all SpeedStep settings in the SpeedStep window Select Disable to set the notebook to run in Battery Optimized m...

Page 28: ...er 3 To save your preferences use the arrow keys to select File Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts ...

Page 29: ... on password Unauthorized access to the Computer Setup utility Compaq administrator password Unauthorized access to the contents of a hard drive DriveLock Unauthorized use of a drive a port or a wireless device in the MultiPort Device disabling Unauthorized access to the processor serial number and other system identification information System information management Unauthorized removal of the no...

Page 30: ...Connections chapter Using Passwords Forgetting Passwords Most security features use passwords Whenever you set a password write down the password and store it in a secure location away from the notebook If you forget your power on or Compaq administrator password you cannot start up the notebook or resume from Hibernation until a Compaq authorized service provider resets the notebook To contact a ...

Page 31: ...ndby a Windows password not a power on password must be entered to resume from Standby A Compaq administrator password and a Windows administrator password are not interchangeable However the same word or series of letters numerals or slashes used for a Compaq password can also be used for another Compaq password or as a Windows password with these considerations Compaq passwords can be any combin...

Page 32: ...e Setting Power On Passwords A power on password is set changed or deleted in Computer Setup 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 2 Use the arrow keys to select the Security menu Power On Password then press enter Then...

Page 33: ...ministrator Passwords A Compaq administrator password protects the configuration settings and system identification information in Computer Setup After it is set this password must be entered to access Computer Setup A Compaq administrator password Is not interchangeable with a Windows administrator password although both can use the same word or series of letters numbers or slashes Does not displ...

Page 34: ...inistrator password type your current password in the Old Password field type the new password in the New Password and Verify New Password fields then press F10 To delete a Compaq administrator password type your current password in the Old Password field then press F10 3 To save your preferences and exit Computer Setup use the arrow keys to select File Save Changes and Exit then follow the instru...

Page 35: ...ed by DriveLock can be accessed with either the user or the master password You can delete a user password or master password only by removing DriveLock protection from the drive DriveLock protection can be removed from the drive only with the master password The owner of the user password should be the day to day user of the protected hard drive The owner of the master password may be a system ad...

Page 36: ... a Windows restart DriveLock settings are not accessible 1 Verify that the notebook is off and not in Hibernation by sliding the power switch If your work returns to the screen shut down the notebook 2 Insert the hard drive into the notebook not an optional Port Replicator or Mobile Expansion Unit 3 To open Computer Setup turn on do not restart the notebook Press F10 while the F10 ROM Based Setup ...

Page 37: ...ttings select File Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts Entering Drive Lock Passwords 1 Be sure that the drive is inserted into the notebook not an optional Port Replicator or Mobile Expansion Unit 2 When prompted for a DriveLock password type your user or master password us...

Page 38: ... to the screen shut down the notebook 2 Be sure that the protected hard drive is inserted into the notebook not an optional Port Replicator or Mobile Expansion Unit 3 To open Computer Setup turn on do not restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 4 Use the ar...

Page 39: ... you open Computer Setup from a Windows restart DriveLock settings are not accessible 1 Verify that the notebook is off and not in Hibernation by sliding the power switch If your work returns to the screen shut down the notebook 2 Be sure that the protected hard drive is inserted into the notebook not an optional Port Replicator or Mobile Expansion Unit 3 To open Computer Setup turn on do not rest...

Page 40: ...n this CD to the Hardware Guide Pointing Devices and Keyboard chapter 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 2 Select the Security menu Device Security then enter your preferences Settings for a DVD ROM can be entered in...

Page 41: ...ial number Enable or disable the ability of the processor to report the processor number to software Specify how the notebook is to recognize multiple identical Port Replicators or Mobile Expansion Units To deny access to this system information by another user create a Compaq administrator password For instructions see Setting Compaq Administrator Passwords earlier in this chapter To display prin...

Page 42: ...r by the processor to software select Advanced menu Device Options To specify how the notebook recognizes multiple identical Port Replicators or Mobile Expansion Units that are identically equipped select Advanced menu Device Options To set the notebook to recognize the Port Replicators or Mobile Expansion Units as a single Port Replicator select Disable To set the notebook to recognize the Port R...

Page 43: ... 2 15 Connecting an Optional Cable Lock Loop the cable around a secure object then insert the cable lock 1 into the security cable slot on the notebook 2 and lock it with the cable lock key 3 Connecting an optional cable lock ...

Page 44: ...hile a drive medium such as a diskette disk CD CD RW or DVD is in use Your playback may be interrupted You may see a pop up warning Putting the computer into Hibernation or Standby may stop the playback Do you want to continue Select No Resume from Hibernation or Standby by sliding the power switch Audio and video may resume or you may need to restart the drive medium ÄCAUTION To prevent possible ...

Page 45: ... an optional Port Replicator or Mobile Expansion Unit 2 Insert the audio CD into the drive then close the tray Wait several seconds Then If autorun is enabled Windows Media Player opens Proceed to step 3 If Windows Media Player does not open In Windows 2000 Professional select Start Programs Windows Media Player In Windows XP Professional select Start All Programs Windows Media Player 3 Select the...

Page 46: ...ect File Open 4 In the Browse or Look In field double click the drive containing the CD 5 Select the folder containing the video file you want to play and select Open 6 To stop playing the CD select the Stop button Accessing Windows Media Player Help The Windows Media Player application is a program included with the operating system To open Windows Media Player Help 1 Insert a CD into the optical...

Page 47: ...pted to install that third party player program and not WinDVD If you prefer to install WinDVD decline the third party player installation usually by pressing No Cancel or Exit then closing the installation window To install WinDVD from the Setup Compaq Software icon In Windows 2000 Professional the Setup Compaq Software icon is on the desktop Select Setup Compaq Software icon Next Select the chec...

Page 48: ...ange the region setting as described in the next section of this chapter then restart the DVD After you insert a DVD a short pause is normal before autorun opens the DVD and WinDVD Player Using DVD Region Settings Most DVDs that contain copyrighted files also contain region codes The region codes help protect copyrights internationally You can play a DVD containing a region code only if the region...

Page 49: ...eld includes the fifth and permanent change Changing Region Settings To change the region setting on a drive medium 1 Insert the DVD into the optical drive 2 If the WinDVD window does not open after a short pause select the WinDVD Player icon on the taskbar Or In Windows 2000 Professional select Start Programs InterVideo InterVideo WinDVD WinDVD In Windows XP Professional select Start All Programs...

Page 50: ...te Asset Management which provides detailed configuration and diagnostic information Fault Management which prevents predicts and alerts to impending hardware problems Security Management which protects against unauthorized access to your work system information and components Configuration Management which provides the latest drivers utilities and other software Web Agent for example enables you ...

Page 51: ...ling Compaq Management Agent Compaq Management Agent links are added to the Compaq Information Center A Compaq Management Agent icon is added to the taskbar To set up Compaq Management Agent or to display information about Compaq Management Agent including version information select the Compaq Management Agent icon To learn more about Compaq Management Agent and to access instructions for using it...

Page 52: ...battery fault alert reports battery pack failure The memory alert issues a report when a memory board is removed added or reconfigured The report includes both the previous and current configurations Setting Fault Management Alert Preferences All alerts can be displayed on the notebook screen When the notebook is connected to a network that includes a network console all alerts can also be reporte...

Page 53: ...enabled in Computer Setup before they can be included in the boot sequence See Enabling Devices in Computer Setup in this chapter Understanding the Default Boot Sequence By default when more than one bootable device is in the system the notebook chooses the startup device by searching enabled devices and locations in a predetermined sequence See Detailing the Default Boot Sequence in this chapter ...

Page 54: ...arching enabled locations in a predetermined sequence The notebook searches only once in the order below for a device containing a medium that can boot as drive A If the device it finds does not contain a medium that can boot as drive A the notebook begins a search for a device containing a medium that can boot as drive C The list below describes the order in which drive numbers are assigned The a...

Page 55: ...ultiBay or connected by USB 6 NIC Since no drive letter is associated with the NIC changing the boot order of a NIC does not affect drive letters of the other devices Enabling Devices in Computer Setup The notebook can only start up from a USB device or the NIC network interface card if it has been enabled for inclusion in MultiBoot To enable a device or location for inclusion in MultiBoot 1 To op...

Page 56: ...ring startup without using MultiBoot quickly press F12 when the Network Service Boot message appears briefly in the lower right corner of the screen Understanding MultiBoot Results Before changing the startup sequence consider the following When the notebook restarts after changing the boot order it considers only the first device of each drive type when searching for a startup device For example ...

Page 57: ...ted like notebook MultiBay devices and no additional steps are required to include them in a boot sequence Setting MultiBoot Preferences There are two ways to use MultiBoot Set a new default boot sequence the notebook uses each time it starts up Use variable boot sequences using MultiBoot Express This feature prompts you for a startup device each time it is started or restarted Setting a New Defau...

Page 58: ... then press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 For navigation instructions press F1 2 Use the arrow keys to select Advanced Boot Options then press enter 3 In the Express Boot Popup Delay Sec field select the amount of time in seconds that you want the notebook to display the startup location menu before it default...

Page 59: ... the Express Boot menu select your preference within the timeout then press enter To prevent the notebook from defaulting to the current MultiBoot setting press any key within the timeout The notebook will not start up until you select a startup location and press enter To allow the notebook to start up according to the current MultiBoot setting wait for the timeout to expire ...

Page 60: ...s not working or will not load This utility includes settings that are not available in Windows Compaq Diagnostics for Windows is a system information and diagnostic utility that is used within your Windows operating system Use this utility to Compare the notebook configuration at the time Compaq Diagnostics was installed to interim or current configurations Display and print system information Te...

Page 61: ...n external keyboard connected by USB can be used in Computer Setup only if USB legacy support is enabled For more information about USB refer on this CD to the Hardware Guide External Device Connections chapter The menu tables later in this section provide an overview of Computer Setup options Accessing Computer Setup The information and settings in Computer Setup are accessed from the File Securi...

Page 62: ...tarts Restoring Computer Setup Defaults To return all settings in Computer Setup to the values that were set at the factory 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen To change the language press F2 To view navigation information press F1 2 Use the arrow keys to select File Restore defaults 3...

Page 63: ...o floppy Save system configuration settings to a diskette Restore from floppy Restore system configuration settings from a diskette Restore defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained Ignore changes and exit Cancel changes entered during the current session then exit and restart the notebook Save changes and exit Sa...

Page 64: ...Enable disable DriveLock change a DriveLock User or Master password Drive Lock Settings are accessible only when you enter Computer Setup by turning on not restarting the notebook Device security Enable disable Ports or diskette drives CD ROM or diskette startup Diskette write MultiPort Fn F2 hotkeys System IDs Enter user defined identification values Not applicable to SuperDisk or Zip drives Sett...

Page 65: ...pack in the computer to calibrate A battery pack must be calibrated in the notebook If the calibration utility reports that a battery pack in a Port Replicator or Mobile Expansion Unit needs calibration remove the battery pack and insert it into a notebook battery bay or MultiBay before running the calibration utility HDD Self Test Options Run a quick or comprehensive self test on any hard drive i...

Page 66: ...omatically during startup disable QuickBoot MultiBoot which sets a startup sequence that can include most bootable devices and media in the system For details see the MultiBoot chapter Device Options Enable disable Num lock mode at startup Enable disable multiple standard pointing devices at startup To set the notebook to support only a single usually nonstandard pointing device at startup select ...

Page 67: ...an optional Port Replicator or Mobile Expansion Unit Enable disable all settings in the SpeedStep window When Disable is selected the notebook runs in Battery Optimized mode Specify how the notebook recognizes multiple identical Port Replicators or Mobile Expansion Units that are identically equipped Select Disable to recognize the Port Replicator or Mobile Expansion Unit as a single port replicat...

Page 68: ...paq components If non Compaq components are scanned the results may be inconclusive Installing Compaq Diagnostics The notebook ships with the Compaq Diagnostics utility preloaded but not preinstalled To install Compaq Diagnostics In Windows 2000 Professional the Setup Compaq Software icon is on the desktop Select Setup Compaq Software icon Next Select the check box for Compaq Diagnostics for Windo...

Page 69: ... progress bar is complete a window displays both the original configuration at the time Compaq Diagnostics was installed and your current configuration 2 To save the displayed information or view additional information such as interim configurations select the Help button on the menu bar then follow the instructions on the screen The Help button icon is a question mark 3 To exit the Compaq Configu...

Page 70: ...mation select File Print 3 To close Compaq Diagnostics select File Exit Obtaining Diagnostic Test Information 1 To obtain diagnostic test information In Windows 2000 Professional select Start Settings Control Panel Compaq Diagnostics In Windows XP Professional select Start All Programs Compaq Diagnostics 2 Select the Test tab 3 In the scroll box select the category or device you want to test 4 Sel...

Page 71: ...n Testing button 7 To view a test report after a test has run select a tab The Status tab summarizes the tests that have been run passed and failed during the current testing session The Log tab lists the tests that have been run on the system the number of times each test has run the number of errors found on each test and the total run time of each test The Error tab lists all errors found on th...

Page 72: ...stem ROM update by identifying the ROM versions currently installed on the notebook 2 Access the updates on your local Compaq Web site or the Compaq Support Software CD 3 Download and install the updates The notebook system ROM Read Only Memory stores the BIOS Basic Input Output System The BIOS determines how the notebook hardware interacts with the operating system and external devices and also s...

Page 73: ...ebook to contact a Compaq authorized dealer reseller or service provider Accessing Notebook Information To access the updates for your notebook the following information will be needed The product category is Notebook The product family name and series number are printed in the lower left corner of the display bezel More complete model information is provided on the serial number label on the bott...

Page 74: ...tem Information The system ROM information is displayed 3 To exit Computer Setup without changing any settings use the arrow keys to select File Ignore Changes and Exit then follow the instructions on the screen After Computer Setup closes the notebook restarts in Windows Downloading Software from the Internet Most software at the Compaq Web site is packaged in a compressed file called a SoftPaq S...

Page 75: ...d install a system ROM 1 Access the page at the Compaq Web site that provides software for your notebook For home and small office products or corporate products visit http www compaq com support 2 Follow the instructions on the screen to locate the system ROM you want to download 3 At the download area a Write down the information date and name of any update that is later than the system ROM curr...

Page 76: ...ftware you want to update 3 At the download area select the software you want and follow the downloading instructions on the Web page 4 When the download is complete open Windows Explorer 5 In Windows Explorer select My Computer the hard drive designation usually drive C Compaq 6 In the Compaq folder select the name or number of the software package containing the update 7 Select the file that inc...

Page 77: ...tory settings Software you installed after the initial software setup including drivers applications or utilities will be erased For information about using a QuickRestore CD to start up the notebook refer to the documentation included with the QuickRestore kit ÄCAUTION To prevent an unsuccessful restoration use QuickRestore only while the notebook is connected to reliable external power using the...

Page 78: ...ncements add power and security features and provide supplementary support for external devices such as drives and PC Cards ÄCAUTION Replacing an operating system enhanced by Compaq with a retail version of an operating system will result in the loss of all Compaq enhancements In some cases the loss of these enhancements may result in an unresponsive system In other cases complete USB support may ...

Page 79: ...5 battery packs calibration of 1 1 when to use 1 1 See also Hibernation power Standby C cable lock optional 2 15 calibration battery 1 1 CD accessing Windows Media Player help files 3 3 Compaq Support Software CD 7 2 disabling drive for 2 12 playing audio 3 2 QuickRestore kit 7 6 software Windows Media Player 3 2 Central Processing Unit See CPU Central Processing Unit charging a battery pack 1 13 ...

Page 80: ...protecting with password 2 5 restoring defaults 6 3 Security menu 6 5 setting Compaq administrator password preferences in 2 5 setting DriveLock preferences in 2 7 setting MultiBoot preferences in 5 1 setting power on password preferences in 2 4 setting SpeedStep preferences in 1 21 Tools menu 6 6 USB legacy support 6 2 when to use 6 1 configuration information displaying 6 11 conserving power See...

Page 81: ...ing hard drive with 2 7 removing DriveLock protection from a hard drive 2 10 DVD disabling drive for 2 12 docking and undocking while playing 3 5 playing 3 4 See also WinDVD E emergency shutdown procedures 1 8 error message Playback of Content From this Region 3 5 Compaq Diagnostics error tab 6 12 F family identifying notebook 7 2 Fault Management alerts 4 3 H hard drive protecting with DriveLock ...

Page 82: ...nal power 1 12 resuming from Hibernation 1 13 low battery conditions resolving 1 12 restoring from 1 13 M Mobile Expansion Unit optional as power source 1 1 docking or undocking before starting DVD 3 5 recognition settings 2 13 See also Port Replicator optional model identifying notebook 7 2 modes SpeedStep 1 18 MultiBoot 5 1 defined 5 1 setting preferences 5 4 5 5 N network connecting to PXE or R...

Page 83: ...ault functions 1 5 power conservation Hibernation 1 2 settings 1 9 SpeedStep 1 18 Standby 1 2 power on password changing 2 4 combining with other passwords 2 3 deleting 2 4 entering 2 5 features 2 4 forgetting 2 2 setting 2 4 processor See CPU Central Processing Unit PXE Preboot eXecution Environment protocol 5 4 Q QuickRestore kit restoring software 7 6 R reset procedures emergency shutdown proce...

Page 84: ...ining notebook model family type 7 2 identifying software packages 7 3 ROMPaq 7 3 SoftPaq 7 3 summary of procedures 7 1 updating system ROM from Internet 7 3 SpeedStep Windows 2000 Professional 1 18 Standby avoiding while using drive media 3 1 critical low battery condition 1 11 described 1 2 setting preferences 1 9 when to use 1 2 system lock up 1 8 reinstalling software 7 6 system ROM Read Only ...

Page 85: ... Help file 3 3 playing a video CD 3 2 playing an audio CD 3 2 using hotkey commands with 3 2 Windows passwords 2 3 WinDVD error message 3 5 function 3 4 installing 3 4 playing DVD with 3 5 procedures 3 5 region settings 3 5 Worldwide Telephone Numbers booklet 2 2 ...

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