Desktop Management Guide
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35
Desktop Management Guide
Recovering Encrypted Data
To recover data after replacement of the ProtectTools chip, you must
have the following:
■
SPEmRecToken.xml—the Emergency Recovery Token Key
■
SPEmRecArchive.xml—hidden folder, default location:
C:\Documents and Settings\All Users\Application
Data\Infineon\TPM Software\Recovery Archive
■
ProtectTools passwords
❏
Setup
❏
Take Ownership
❏
Emergency Recovery Token
❏
Basic User
1. Restart the computer.
2. Press the
F10
key as soon as the monitor light turns green.
✎
If you do not press the
F10
key at the appropriate time, you must turn
the computer off, then on again, and press the
F10
key again to
access the utility.
3. Type the Setup password, then press
Enter
.
4. Use the up or down arrow key to select a language, then press
Enter
.
5. Use the left or right arrow key to move to the
Security
tab, then
use the up or down arrow key to move to
Embedded Security
Device
. Press
Enter
.
6. If only one selection,
Embedded Security Device—Disable
, is
available:
a.
Use the left or right arrow key to change it to
Embedded
Security Device—Enable
. Press
F10
to accept the change.
b.
Use the left or right arrow key to move to
File
. Use the up or
down arrow key to move to
Save Changes and Exit
. Press
Enter
, then press
F10
to confirm.
c.
Go to step 1.
