Compaq 222863-001 - TaskSmart W2200 Model 10 Maintenance And Service Manual Download Page 1

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TaskSmart W2200 Appliance Server

Maintenance and Service Guide

First Edition (April 2001)
Part Number 230922-001
Spare Part Number 237503-001
Compaq Computer Corporation

Summary of Contents for 222863-001 - TaskSmart W2200 Model 10

Page 1: ...TaskSmart W2200 Appliance Server Maintenance and Service Guide First Edition April 2001 Part Number 230922 001 Spare Part Number 237503 001 Compaq Computer Corporation...

Page 2: ...tioned herein may be trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information in this document is provided as...

Page 3: ...ck Warnings 2 3 Unloading the Rack from the Pallet 2 3 Handling Components in the Rack 2 3 Rack Stability 2 3 Server Warnings and Precautions 2 4 Powering Down the Server 2 4 Access Panel 2 6 Memory M...

Page 4: ...e Management Cable Model 30 2 31 System Fans 2 32 Fans 1 2 and 3 2 33 Fans 4 and 5 2 34 Power Supply 2 35 Processor 2 36 Battery 2 38 System Board 2 41 Chapter 3 Diagnostic Tools Diagnostic Tools Util...

Page 5: ...ofile IDE CD ROM Drive 5 5 Controller Modules 5 6 Ultra ATA 100 Controller Module Model 10 5 6 Single Channel Wide Ultra2 SCSI Controller Module Models 20 and 30 5 7 Hard Drives 5 8 ATA Hard Drive Mod...

Page 6: ......

Page 7: ...that failure to follow directions in the warning could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to e...

Page 8: ...ug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times CAUTION To properly ventilate your system you...

Page 9: ...a Compaq Integrated Management Display IMD an integrated 16 x 4 character display mounted on the front of the server This display provides easy to use menu driven access to server information includi...

Page 10: ...Parts Catalog This chapter provides the illustrated parts breakdown for the Compaq TaskSmart W2200 appliance server The corresponding tables in this chapter provide names and ordering numbers for all...

Page 11: ...1 2 Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide Mechanical Parts Exploded View 3b 2 5 4b 3d 1 4c Figure 1 1 Mechanical parts exploded view...

Page 12: ...erver access panel is not replaceable separately for the TaskSmart W2200 appliance 3 Plastics kit a PCI board guide b Bezel c Bezel screws d Shipping ejector key e UID switch button 235429 001 4 Misce...

Page 13: ...Compaq TaskSmart W2200 Appliance Server Maintenance and Service Guide System Components Exploded View 18 13 12 7 7 7 10 11 17 6 7 7 8 14 16 6 9 20 23 15 22 19 3a Figure 1 2 System components exploded...

Page 14: ...ne 207726 001 12 System board 232390 001 13 Single Channel Wide Ultra2 SCSI controller module and support posts SCSI models only 207724 001 14 Ultra ATA 100 controller module with support posts ATA mo...

Page 15: ...embly cable b ATA hard drive cable 207731 001 25 Two device terminated SCSI cable Ultra3 207730 001 26 Ethernet loopback cable 317465 001 Miscellaneous 27 Rack mounting kit fixed rack rails 173845 001...

Page 16: ...ounding techniques are required to prevent damage To prevent electrostatic discharge ESD damage observe the following precautions Transport products in static safe containers such as conductive tubes...

Page 17: ...enclosure This symbol on an RJ 45 receptacle indicates a network interface connection WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommuni...

Page 18: ...ARNING To reduce the risk of personal injury or damage to the equipment Always load the heaviest item first and load the rack from the bottom up This method makes the rack bottom heavy and helps preve...

Page 19: ...ect all power cords from the server WARNING To reduce the risk of injury from electric shock disconnect all power cords to completely remove power from the system WARNING To reduce the risk of persona...

Page 20: ...formation refer to the Compaq TaskSmart W2200 Appliance Server Administration Guide To power down the server after shutting down through the GUI 1 Press the server Power On Off switch to power down th...

Page 21: ...improper cooling and possible thermal damage To remove the access panel 1 Power down the server See Powering Down the Server earlier in this chapter 2 Press and hold down the locking latches 3 Slide...

Page 22: ...ry modules DIMMs installed into four sockets on the system board NOTE Populate the DIMM sockets in sequential order starting with DIMM socket 1 1 2 3 4 Figure 2 2 Identifying DIMM sockets on the syste...

Page 23: ...cket when the latches are released CAUTION Remove DIMMs carefully to avoid bumping the controller module on the system board The module connector pins can be damaged if the module is suddenly moved 4...

Page 24: ...DIMM socket latches if they are not already opened 3 Align the key slot in the bottom edge of the DIMM with the tab in the expansion socket CAUTION The system does not recognize improperly aligned or...

Page 25: ...N Always install the shipping ejector key in its storage location inside the chassis before shipping the server Failure to do so can result in damage to the CD ROM diskette drive assembly To remove th...

Page 26: ...se the CD ROM diskette drive assembly ejection feature frequently leave the key in the ejector port for easy access as shown in Figure 2 6 Otherwise store the shipping ejector key for future use Figur...

Page 27: ...pping Ejector Key earlier in this chapter 3 Insert the shipping ejector key approximately 1 25 cm 0 5 in into the CD ROM diskette drive assembly ejector port on the lower right corner of the server fr...

Page 28: ...lier in this chapter 2 Remove the access panel See Access Panel earlier in this chapter 3 If necessary remove the CD ROM diskette drive assembly See CD ROM Diskette Drive Assembly earlier in this chap...

Page 29: ...bezel out and away from the chassis CAUTION Avoid damaging the light pipes on the user interface board when removing the bezel 1 2 2 Figure 2 9 Removing the bezel from the chassis To replace the bezel...

Page 30: ...de by default NOTE Refer to the documentation that shipped with your hard drive to determine how to set the jumpers on your ATA hard drive to Cable Select mode if they are not already set in Cable Sel...

Page 31: ...Hard drives installed in the TaskSmart W2200 appliance server are labeled as Device 0 and Device 1 in Figure 2 10 for clarification IMPORTANT Always populate hard drive bays starting with the lowest...

Page 32: ...drive s See Two Device Terminated SCSI Cable Models 20 and 30 or ATA Cable later in this chapter 4 Disconnect the hard drive power cable from the hard drive s 5 Remove the hard drive and hard drive tr...

Page 33: ...iew Guidelines for Hard Drives earlier in this chapter to ensure proper jumper settings and hard drive configuration CAUTION When connecting the power cable to your hard drives ensure that the connect...

Page 34: ...e board Tilting the board causes the connector pins to bend 3 Remove the ATA controller module by pinching the tops of the support posts and then carefully lifting the ATA controller module from the s...

Page 35: ...ith equal pressure on the board Tilting the board causes the connector pins to bend 3 Remove the SCSI controller module by pinching the tops of the support posts and then carefully lifting the SCSI co...

Page 36: ...kette drive assembly See CD ROM Diskette Drive Assembly earlier in this chapter 5 Disconnect the CD ROM diskette drive assembly cable from the CD ROM diskette drive assembly backplane See CD ROM Diske...

Page 37: ...y earlier in this chapter 4 Remove the CD ROM diskette drive assembly See CD ROM Diskette Drive Assembly earlier in this chapter 5 Remove the CD ROM diskette drive assembly backplane See CD ROM Disket...

Page 38: ...his chapter 3 Disconnect any cables connecting an existing expansion board to the system board 4 Loosen the PCI riser board thumbscrew 5 Lift and remove the assembly from the server chassis 2 1 Figure...

Page 39: ...nd may damage the board 2 Remove the access panel See Access Panel earlier in this chapter 3 Disconnect all cables from the expansion board 4 Remove the PCI riser board assembly See PCI Riser Board As...

Page 40: ...nel earlier in this chapter 3 Remove the PCI riser board assembly See PCI Riser Board Assembly earlier in this chapter 4 Remove the expansion board See Expansion Board earlier in this chapter 5 Press...

Page 41: ...Remove the PCI riser board assembly See PCI Riser Board Assembly earlier in this chapter WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool be...

Page 42: ...he chassis 7 Raise the locking end of the center wall from the chassis making sure that the center wall alignment tab clears the alignment tab slot IMPORTANT Retain the fan spacers for use with replac...

Page 43: ...t Cable Model 30 ATA Cable Model 10 To remove the ATA cable 1 Power down the server See Powering Down the Server earlier in this chapter 2 Remove the access panel See Access Panel earlier in this chap...

Page 44: ...assembly See PCI Riser Board Assembly earlier in this chapter 4 Remove the center wall See Center Wall earlier in this chapter CAUTION To avoid hardware damage to the board cable or system board use...

Page 45: ...this chapter 3 Remove the PCI riser board assembly See PCI Riser Board Assembly earlier in this chapter 4 Remove the center wall See Center Wall earlier in this chapter 5 Disconnect the CD ROM disket...

Page 46: ...PCI Riser Board Assembly earlier in this chapter 4 Remove the center wall See Center Wall earlier in this chapter 5 Disconnect the Remote Insight Lights Out Edition board remote management cable from...

Page 47: ...chassis and two fans are located in the power supply unit IMPORTANT A Fan 6 Error indicates an error from either one of the power supply fans When this error occurs you must replace the entire power...

Page 48: ...rd assembly See PCI Riser Board Assembly earlier in this chapter 4 Remove the center wall See Center Wall earlier in this chapter 5 Disconnect the fan cable from the system board 6 Remove the two Phil...

Page 49: ...move the access panel See Access Panel earlier in this chapter 3 Disconnect the fan cable from the fan connector on the system board 4 Remove the two Phillips head screws that secure the fan in the ch...

Page 50: ...iser Board Assembly earlier in this chapter 4 Remove the center wall See Center Wall earlier in this chapter 5 Disconnect the hard drive power cables from the hard drives 6 Disconnect the power supply...

Page 51: ...ove the access panel See Access Panel earlier in this chapter 3 Locate the processor on the system board Figure 2 31 Locating the processor center wall removed for clarity WARNING To reduce the risk o...

Page 52: ...interface material off of the processor carefully to avoid damaging the processor Store the processor in a static free environment after removing it from the server CAUTION Remove the plastic cover to...

Page 53: ...sonal injury Do not attempt to recharge Do not expose to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with...

Page 54: ...Server earlier in this chapter 2 Remove the access panel See Access Panel earlier in this chapter 3 Locate the battery on the system board Figure 2 33 Locating the battery 4 If necessary remove the P...

Page 55: ...the battery up and out of the battery holder Figure 2 34 Removing the battery IMPORTANT Do not bend the retaining clip during battery replacement For proper operation the clip must maintain a position...

Page 56: ...rlier in this chapter 7 Disconnect the fan 4 and fan 5 cables See System Fans earlier in this chapter 8 Disconnect the power supply from the system board See Power Supply earlier in this chapter 9 Dis...

Page 57: ...cure the system board to the chassis 14 Slide the system board 1 5 cm 0 5 in toward the front of the chassis ensuring that the board unseats from all the alignment keys and then lift the board up and...

Page 58: ...Chapter 3 Diagnostic Tools This chapter provides an overview of the software and firmware diagnostic tools available for the Compaq TaskSmart W2200 appliance server...

Page 59: ...o the Compaq Servers Troubleshooting Guide Diagnostic software is located on the Compaq website for easy download and diskette creation Compaq Inspect utility A utility that provides a report detailin...

Page 60: ...ble ROMPaq TM utility A utility that upgrades the current system ROM Diagnostic software is located on the Compaq website for easy download and diskette creation Run this utility from the ROMPaq diske...

Page 61: ...ions of connectors switches and LEDs on various parts of the Compaq TaskSmart W2200 appliance server Connectors This section contains figures and tables showing connector locations on the front panel...

Page 62: ...W2200 appliance server 2 4 3 6 5 7 1 8 9 10 Figure 4 1 Rear panel connectors Table 4 1 Rear Panel Connectors Item Description Power connector Expansion slot RJ 45 Fast Ethernet connector for NIC 2 Eth...

Page 63: ...lot Connectors Figure 4 2 and Table 4 2 show expansion slot connectors on the PCI riser board assembly 1 2 Figure 4 2 Expansion slot connectors Table 4 2 Expansion Slot Connectors Item Description 64...

Page 64: ...scription Fan 4 connector Remote Insight Lights Out Edition board connector Fan 5 connector Fan 1 connector Hard drive controller module SCSI or ATA Fan 2 connector ATA device 1 cable connector not su...

Page 65: ...at is used for NMI events Refer to the labels on the inside of the appliance access panel or to the following subsections for the proper switch settings Figure 4 4 and Table 4 4 show the location of t...

Page 66: ...onfiguring your appliance server Table 4 5 System Switch SW2 Settings Switch Position Function S1 Clear password S2 Clear CMOS S3 Factory default S4 Factory default Note On activates the function Syst...

Page 67: ...itches and LEDs 4 7 LEDs This section contains figures and tables showing LED locations and descriptions both internal and external for the following components Front panel LEDs Rear panel LEDs Intern...

Page 68: ...W2200 Appliance Server Maintenance and Service Guide Front Panel LEDs Front panel LEDs allow constant monitoring of basic system functions while the appliance server is operating 1 5 3 2 4 7 6 Figure...

Page 69: ...ed Eth 1 link activity Green link Off no link Blinking activity Eth 0 link activity Green link Off no link Blinking activity System health Green good Amber degraded Red critical error Drive activity G...

Page 70: ...LEDs that allow monitoring of network activity and appliance server identification 2 1 3 Figure 4 6 Rear panel LEDs Table 4 8 Rear Panel LEDs Item Description Status Eth 1 link activity On link Off no...

Page 71: ...e during troubleshooting operations When the LED is illuminated adequate power is available to the system from the power supply If the LED is not illuminated either the power cord is not connected or...

Page 72: ...D ROM Diskette Drive Assembly G Low Profile 1 44 MB Diskette Drive G Low Profile IDE CD ROM Drive Controller Modules G Ultra ATA 100 Controller Module Model 10 G Single Channel Wide Ultra2 SCSI Contro...

Page 73: ...VAC to 200 VAC 200 VAC to 240 VAC Rated input frequency 50 Hz 60 Hz Rated input current 2 A 1 A 100 VAC to 120 VAC 200 VAC to 240 VAC Rated steady state power 151 W Maximum peak power 200 W for max du...

Page 74: ...to 50 C 41 F to 122 F Nonoperating 40 C to 85 C 40 F to 185 F Relative humidity noncondensing Operating 5 to 95 Nonoperating 5 to 95 Dielectric voltage withstand Input to output 3 000 VAC minute Input...

Page 75: ...ont panel Green Read write capacity per diskette high low density 1 44 MB 720 KB Drives supported 1 Drive height 1 52 cm 0 6 in Drive rotation 300 rpm Transfer rate bits sec high low 500 250 kilobytes...

Page 76: ...ns Height 1 27 cm 0 5 in Width 13 11 cm 5 16 in Depth 13 00 cm 5 12 in Weight 340 g 11 98 oz Data transfer rate Sustained 150 KBps sustained 1X Burst 2100 to 4800 KBps Access times typical Full stroke...

Page 77: ...C to 125 C 40 F to 257 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Simultaneous drive transfer channels 2 channels Transfer rate synchronous max 100 megabytes per second...

Page 78: ...elative humidity noncondensing Operating 8 to 90 Nonoperating 5 to 95 Maximum drives supported Up to 15 per channel Logical drives supported 15 Simultaneous drive transfer channels 1 Data transfer met...

Page 79: ...10 Specifications 20 GB Logical capacity 20 020 MB Height Third 2 54 cm 1 0 in Size 8 89 cm 3 5 in Interface ATA 100 16 bits Transfer rate synchronous max 100 MBps Single track 0 8 ms Average 7 5 ms...

Page 80: ...18 2 GB Logical capacity 18 209 MB Height Third 2 54 cm 1 0 in Size 8 89 cm 3 5 in Interface Ultra3 SCSI Transfer rate synchronous maximum 160 MBps Single track 0 8 ms Average 7 5 ms Full stroke 16 0...

Page 81: ...tions Item Description Operating speed 10 100 megabits per second Mbps Transfer rate PCI bus 133 MBps Data transfer method 32 bit PCI bus master Temperature range Operating 0 C to 55 C 32 F to 131 F N...

Page 82: ...768 256 to 65K colors 1 280 x 1 024 256 colors Interfaces External power connector one keyboard mouse input output one video output one Ethernet network connection 10 100 Mbps External power adapter...

Page 83: ...ous drive transfer channels 5 6 temperature range 5 6 transfer rate 5 6 ATA device 0 cable connector location 4 4 ATA device 1 cable connector location 4 4 ATA device number illustrated 2 16 ATA hard...

Page 84: ...0 system configuration switch settings 4 6 system switch settings 4 6 thermal damage 2 12 thermal interface material 2 37 user interface board 2 14 ventilation clearances viii CD ROM drive activity LE...

Page 85: ...tion 2 4 cords and cables spare parts list 1 6 country kit part number 1 6 D desktop stackable chassis kit part number 1 6 device numbers ATA 2 16 Diagnostics accessing 3 2 described 3 2 locating 3 2...

Page 86: ...d drive installing 2 15 SCSI hard drives installing 2 15 H hard drive tray part number 1 3 removing from chassis illustrated 2 17 hard drive tray part number See also miscellaneous hardware kit hard d...

Page 87: ...ernal 4 11 power supply removing 2 35 processor locating 2 36 removing 2 37 rear panel connectors 4 2 rear panel LEDs 4 10 Remote Insight Lights Out Edition board removing the remote management cable...

Page 88: ...ze 5 3 speed 5 3 upgrade requirements 5 3 width 5 3 miscellaneous spare parts list 1 6 mouse connector location 4 2 N NICs network interface controllers specifications data transfer method 5 10 emissi...

Page 89: ...number 1 5 removing 2 23 removing illustrated 2 23 replacing 2 23 PCI slot cover part number 1 3 See also miscellaneous hardware kit PDU bracket part number 1 3 See also miscellaneous hardware kit per...

Page 90: ...also plastics kit power supply part number 1 3 See also miscellaneous hardware kit rear fan part number 1 3 See also miscellaneous hardware kit screws hard disk drive part number 1 3 See also miscella...

Page 91: ...trated 1 4 system configuration switch SW3 location 4 5 switch settings caution 4 6 system fans locating illustrated 2 32 system health LEDs 4 9 system unit specifications depth 5 2 height 5 2 humidit...

Page 92: ...front 4 9 rear 4 10 USB 1 connector location 4 2 USB 2 connector location 4 2 user interface board caution 2 14 part number 1 5 removing 2 22 removing illustrated 2 22 replacing 2 22 utilities ASR 3 3...

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