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Emmy

CBA3593 201014

TMS (Terminal Management System) logon

A logon to the TMS must be completed at initial installation to pick up any new terminal software updates. Emmy 
is also scheduled to check for software updates regularly (usually weekly if connected to the smart device with 
active communications ie SIM card/WiFi), if you have a preferred time for updates to automatically take place 
please advise our Merchant Help Desk.

 

Initiate TMS “Terminal Software Update” on the app on your smart device

 

Wait for processing to be completed

Alternatively if the app does not contain TMS logon functionality, use the folowing steps on the  
Emmy terminal

 

Press the ‘F’ Function key on the Emmy terminal

 

Press 2 - Terminal

 

Enter the manager password followed by OK

 

Press 1 – Configure 

 

Press F4 to scroll down

 

Press 4 – TMS Logon

 

Wait until TMS logon is completed where you will be taken back to the home screen 

4.  Processing Transactions

For further information on how to use the CommBank Small Business app, please refer to the “CommBank Small 
Business app User Guide”.

 

 
Purchase – Swipe / EMV

 

Initiate a purchase transaction on the app on your smart device

 

Swipe or insert the card on the Emmy terminal

 

Select the account by pressing the function keys below CHQ, SAV, CR text

 

Enter PIN or OK for signature (Note: signature is only for credit transactions)

 

Wait for processing to be completed

 

Remove card when prompted by the terminal

 

Transaction is approved and merchant copy of the receipt is printed (if applicable)

 

Verify signature on the app (smartphone or tablet). Press YES to approve or NO to decline

 

Transaction is approved and customer copy of receipt printed or email (subject to app functionality)

Summary of Contents for Emmy

Page 1: ...pinpad on the Emmy device and must not enter it into the Smartphone Tablet Device All transaction data communications processed via Emmy are at the cost of the merchant customer the Commonwealth Bank is not liable for communications costs resulting from transactions on the Emmy device 3 Getting Started The Battery The Emmy terminal incorporates an integrated battery that is not removable or replac...

Page 2: ...he micro USB connector to the right hand side of Emmy below the on switch as shown below and connect the power supply to your power socket A battery indicator is provided on the Emmy screen indicating the charge of the device Charging with USB cable Plug the micro USB connector to the right hand side of Emmy as shown below and connect the USB connector to a powered USB port on your computer or pow...

Page 3: ...ng window of your phone or tablet Scroll to the desired Bluetooth device using the F2 Down and F3 Up buttons and press OK to select your Apple iPhone or iPad Press Scan Devices on the Android Bluetooth screen and tap on iCMP xxxxxxx when prompted enter the 4 digit PIN that is displayed on the Emmy terminal into your Android phone or tablet followed by Enter Enter the 4 digit PIN displayed on the E...

Page 4: ...ollowed by OK Press 1 Configure Press F4 to scroll down Press 4 TMS Logon Wait until TMS logon is completed where you will be taken back to the home screen 4 Processing Transactions For further information on how to use the CommBank Small Business app please refer to the CommBank Small Business app User Guide Purchase Swipe EMV Initiate a purchase transaction on the app on your smart device Swipe ...

Page 5: ...e card Note Remainder of the refund transaction flow is the same as a purchase transaction 5 Settlement Functions Settlement Manual Settlement Initiate settlement on the app on your smart device Wait for processing to be completed Settlement report is printed may vary depending on app functionality Alternatively the Bank can set the terminal to automatically settle each day settlement cannot occur...

Page 6: ...essing the transaction again If still no response invoke SAF S0 DECLINED S0 MODEM ERROR Modem error This can represent an error with an external modem or if the terminal is set to fallback to internal modem and no phone line has been plugged in Check communications link on base and wall plug Ensure cables are properly connected S2 DECLINED S2 NO ANSWER No answer Contact the CBA Merchant Helpdesk S...

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