Commercial Electric 1006 316 035 Use And Care Manual Download Page 11

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Troubleshooting

HOMEDEPOT.COM

Please contact 1-877-527-0313 for further assistance.

Problem

Solution

Problem

Solution

The cables are blocked by the mount or brackets.

Add spacers between the bracket and the TV back. Plug in

If the above solutions do not help, please contact
1-800-747-6558 with information about your TV's model,
size, and weight.

The TV keeps tilting.

If the above solution does not help, please contact 1-800-747-6558.

Solution 1

Solution 2

Spacer

Fasten two bolts in the rear plate with (DD).

Solution 1

Summary of Contents for 1006 316 035

Page 1: ...Questions problems missing parts Before returning to the store call Commercial Electric Customer Service 8 a m 7 p m EST Monday Friday 9 a m 6 p m EST Saturday 1 877 527 0313 HOMEDEPOT COM For additio...

Page 2: ...proper safety gear and tools during the installation process to prevent physical injury CAUTION Never allow children to climb on or play with the product CAUTION NEVER use this TV wall mount for DRYWA...

Page 3: ...with VESA 75 100 200 mm mounting holes PLANNING THE WALL PLACEMENT CAUTION Ensure the wall you select is a weight bearing wall Failure to observe this precaution can result in serious physical injury...

Page 4: ...have a minimum thickness of 5 5 in Ensure the surface covering does not exceed 3 8 in CAUTION Do not install this product on a concrete block For concrete walls check for damaged or loose concrete an...

Page 5: ...ncrete or wood studs covered with drywall If your www HomeDepot com For additional support you can also call the manufacturer at 1 800 747 6558 AA BB Lag bolt with washer Nylon anchor M6x8 mm bolt 4 m...

Page 6: ...D C B A Part A B C D E F Description Quantity Wall plate unit Extension arm Bubble level Mounting template HDMI Velcro ties 3 1 1 1 4 1 PACKAGE CONTENTS E F Pre Installation continued MOUNTING TEMPLAT...

Page 7: ...g the bolt length to use Insert a straw or toothpick not included into one of the mounting holes on the back of your TV If your TV is curved or recessed place the proper sized spacers II on top of Use...

Page 8: ...00 CAUTION Do not overtighten the screws as this could damage your TV 6 Marking the mounting holes Use the mounting template D to mark the mounting hole locations for attaching the wall plate unit A t...

Page 9: ...wall BB Masonry Drill Bit 8 Drilling the mounting holes in a wood stud CAUTION Avoid drilling near electrical wiring and water pipes The mounting system must be attached to a weight bearing wall and...

Page 10: ...he wall plate unit A2 to the wall plate A1 using the bolts you removed in step 3 Use the bubble level C and angle the TV as necessary to ensure the TV is level before tightening in the next step 11 Ad...

Page 11: ...ts Add spacers between the bracket and the TV back Plug in If the above solutions do not help please contact 1 800 747 6558 with information about your TV s model size and weight The TV keeps tilting...

Page 12: ...r is out of balance If the above solution does not help please contact 1 800 747 6558 Problem Solution Check if the wall plate is level using the provided bubble level If the wall plate is not level a...

Page 13: ...lot holes to the required length 2 Use an open wrench or socket wrench not included rather than power tool which could damage the bolt The arm moves stif y Apply lubricant to the arm s joint Problem S...

Page 14: ...urning to the store call Commercial Electric Customer Service 8 a m 7 p m EST Monday Friday 9 a m 6 p m EST Saturday 1 877 527 0313 HOMEDEPOT COM For additional support call the manufacturer at 1 800...