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Commend Audiocodes MP-11 Series Setup Manual Download Page 17

Example MP11x FXO Setup Guide v1.6 

Last Updated: 6/11/18 

 

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17

 

 
 

23. Troubleshooting 

 

a.  Unknown IP Address programmed 

 

1. On PC open Wireshark and start listening on Ethernet Port 

 

2. Connect Audiocodes

’ Ethernet directly to PC 

 

3. Look for GARP announcement of current IP Address. (see below) 

 

 

 
 

b. 

Install a SIP Soft Client on your PC to place test calls to the FXO Gateway

 

 

  For example: Install MicroSIP found at 

http://www.microsip.org

.  

 

  From the SIP Client place a call to the Audiocodes Gateway.  

 

  Dial using standard SIP URI.  

For example: 

[email protected]

  

(where x.x.x.x is the IP Address of the Audiocodes device) 
 

 

 
 

Summary of Contents for Audiocodes MP-11 Series

Page 1: ...firmware 6 60A in the device NOTE For more information on the parameters described below contact Audiocodes the manufacturer of this device MISC The unit takes approximately 2 minutes to boot up after...

Page 2: ...Page 6 9 Tel to IP Routing Analog call handling Page 7 10 Automatic Dialing Page 8 11 Coders Codec Settings Page 8 12 DTMF Button Events Page 9 13 IP TEL Manipulations Changing of digits dialed Page 9...

Page 3: ...efault Account Username Admin Password Admin Case sensitive 3 Static IP Address a Configuration VoIP Network IP Interfaces Table DHCP disabled by default will override any configured static IP Address...

Page 4: ...umber is only really meaningful for FXS connected devices It is still recommended to enter a value as this will show up in SIP Traces and will help to reference activity For this example the numbers a...

Page 5: ...he Audiocodes box is to register to another SIP Server For example Per Account can be set Also for registration you must also go to Configuration VoIP SIP Definitions submenu Account Table Normally re...

Page 6: ...GW and IP to IP Analog Gateway FXO Settings b Dialing Mode setting determines how calls are dialed on the phone line One stage dialing seizes one of the available lines and dials based on Step 6 Chan...

Page 7: ...ports to a specific IP address is defined This is only needed if calls should originate from the telephone side bound for SIP c Example FXO configuration Src Hunt Group ID Dest Phone Prefix Source Pho...

Page 8: ...t in the Intercom Server c Example FXO configuration FXO port 1 will automatically dial 12015292425 FXO ports 2 4 will provide dial tone to the analog side 11 Coders Codec Settings a Configuration VoI...

Page 9: ...vices and servers support RFC2833 Additionally some support SIP Info c Example FXO configuration 1st Tx DTMF Option RFC2833 13 IP TEL Manipulations Changing of digits dialed a Configuration VoIP GW an...

Page 10: ...9 Pause 18005551212 Index 1 Number dialed by VirtuoSIS 911 Actual telephone number dialed 911 Index 2 Number dialed by VirtuoSIS 6 Actual telephone number dialed 9 Pause 9 Pause 12015292425 14 TEL IP...

Page 11: ...lan configuration will appear b Example Take the phone number dialed by VirtuoSIS on the trunk and prepend a 9 and one second pause to it In the Dial plan Configuration window enter 1 Dial SIP SIP tru...

Page 12: ...he volume is low Therefore an adjustment on the Audiocodes box to the input output gain can be one way to adjust for this c Voice Volume adjusts the IP to TEL volume level Input Gain adjusts the TEL t...

Page 13: ...hows the call as active f In the Search field enter the terms DisconnectOnBusyTone DisconnectOnDialTone EnableCurrentDisconnect and EnableReversalPolarity to find the relevant settings g Try loading c...

Page 14: ...e side Caller ID is CNAME name portion and CNUM phone number b Bellcore FSK is the type of Caller ID standard used in North America This is the default method set by the device Standard Bellcore c On...

Page 15: ...annot be found this box will go into Emergency Mode c Configuration VoIP Applications Enabling Applications Enabling d Configure additional SAS related settings For example if unregistered stations ar...

Page 16: ...tP recovery to gain access to the device again a Maintenance Software Update Software Upgrade Wizard b Locate the CMP firmware file for the device and press Load File Then press Next when loaded c Lea...

Page 17: ...Ethernet directly to PC 3 Look for GARP announcement of current IP Address see below b Install a SIP Soft Client on your PC to place test calls to the FXO Gateway For example Install MicroSIP found at...

Page 18: ...ated until traffic is received It may take a few seconds for the screen to update Example Messages to look for o When a phone line is plugged plugged into the back of the device o SIP INVITE signaling...

Page 19: ...Debug Level 5 Install syslogViewer setup exe or comparable program on your PC Ensure that your Windows Firewall is not blocking Port 514 o When Pause Icon is shown new entries are allowed Press to sto...

Page 20: ...Media PCM Capture RTP traffic with Wireshark o Example filter udp port 925 o Without special Audiocodes Wireshark Plugins installed the traffic will not be recognized as RTP Therefore you must decode...

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