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7. Warranty
Thank you for purchasing our heat pump.
We warrant all parts to be free from manufacturing defects in materials and workmanship for a period of
two years from the date of purchase.
This warranty is limited to the first retail purchaser, is not transferable, and does not apply to products that
have been moved from their original installation sites. The liability of Comfortpool shall not exceed the
repair or replacement of defective parts and does not include any costs for labor to remove and reinstall a
defective part, transportation to or from the factory or supplier, and any other materials required to execute
a possible repair. This warranty does not cover failures or malfunctions resulting from the following:
1. Failure to properly install, operate or maintain the product in accordance with our published
“Installation and Instruction Manual” provided with the product.
2. The workmanship of any installer of the product.
3. Not maintaining a proper chemical balance in your pool (pH level between 7,0 and 7.4. Total
Alkalinity (TAC) between 80 and 120 ppm. Free Chlorine between 0,5 and 1,2 mg/l. Total Dissolved
Solids (TDS) less than 1200 ppm. Salt maximum 3 g/l).
4. Abuse, alterations, accidents, fire, flood, lightning, rodents, insects, negligence or force majeure.
5. Scaling, freezing or other conditions causing inadequate water circulation.
6. Operating the product at water flow rates outside the published minimum and maximum
specifications.
7. Use of non-factory authorized parts of accessories in conjunction with the product.
8. Chemical contamination of combustion air or improper use of sanitizing chemicals, such as
introducing sanitizing chemicals upstream of the heat pump and cleaner hose or through the
skimmer.
9. Overheating, incorrect wire runs, improper electrical supply, collateral damage caused by failure of
O-rings, DE grids or cartridge elements, or damage caused by running the pump with insufficient
quantities of water.
Limitation of liability
This is the only warranty given by the manufacturer. No one is authorized to make any other warranties on
our behalf. This warranty is in lieu of all other warranties, expressed or implied, including but not limited to
any implied warranty of fitness for a purpose and merchantability. We expressly disclaim and exclude any
liability for consequential, incidental, indirect of punitive damages for breach of any expressed or implied
warranty. This warranty gives you specific legal rights, which may vary by country.
For further information or warranty consideration, please contact your dealer.
