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104779

OWNER’S MANUAL

TECHNICAL
SERVICE

You may have further questions about in-
stallation, operation, or troubleshooting.

If so, contact DESA International’s Techni-
cal Service Department at 1-800-323-5190.

BTU (Variable)

15,000/28,000

Type Gas

Natural Only

Ignition

Piezo

Pressure Regulator Setting

3" W.C.

Inlet Gas Pressure (in. of water) *

Maximum

10.5"

Minimum

5"

Dimensions, Inches (H x W x D)

Heater

23.75 x 25.9 x 8.5

Carton

26 x 27.75 x 10.25

Weight (pounds)

Heater

29

Shipping

35

* For purposes of input adjustment

SPECIFICATIONS

Note:

 Use only original replacement parts.

This will protect your warranty coverage
for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), either contact your nearest Parts
Central (see page 20) or call DESA
International’s Technical Service Depart-
ment at 1-800-323-5190.

When calling DESA International, have
ready:

• your name

• your address

• model number of your heater

• how heater was malfunctioning

• type of gas used (propane/LP or natural gas)

• purchase date

Usually, we will ask you to return the defec-
tive part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), either contact your nearest Parts
Central (see page 20) or call DESA
International’s Parts Department at 1-800-
972-7879 for referral information.

When calling DESA International, have
ready:

• model number of your heater

• the replacement part number

REPLACEMENT
PARTS

When gas pressure is too low

• pilot will not stay lit

• burner will have delayed ignition

• heater will not produce specified heat

When gas quality is bad

• pilot will not stay lit

• burner will produce flames and soot

• heater will backfire when lit

You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
natural gas supplier.

SERVICE HINTS

Summary of Contents for RADIANT FLAME RFN28TD

Page 1: ...t Installation and service must be performed by a qualified installer service agency or the gas supplier WARNING Improper installa tion adjustment alteration ser vice or maintenance can cause injury o...

Page 2: ...le are more affected by carbon monoxide than others These include pregnant women people with heart or lung disease or anemia those under the influence of alcohol and those at high altitudes Natural Ga...

Page 3: ...pd fA SD FK IG LF JI als kd idk oe m kg o dk irln fg pd f AS DF KI GL FJ I als kd idk oe m kg o dk irln fg pd fA SD FK IG LF JI als kd idk oe m kg o dk irln fg pd f AS DF KI GL FJ I als kd idk oe m kg...

Page 4: ...ts from inside of front panel Tighten with wrench Truss Head Screw Nut Front Panel Figure 5 Attaching Brass Front Trim to Front Panel Brass Front Trim ASSEMBLY ASSEMBLING HEATER Tools Required Phillip...

Page 5: ...ally Tight Construction 2 Unconfined Space 3 Confined Space The information on pages 5 through 7 will help you classify your space and provide adequate ventilation Unusually Tight Construction The air...

Page 6: ...of all fuel burning appliances in the space Vent free heater ___________________ Btu Hr Gas water heater ___________________ Btu Hr Gas furnace ___________________ Btu Hr Vented gas heater __________...

Page 7: ...d size of ventilation grills or ducts WARNING Rework work sheet adding the space of the adjoining unconfined space The combined spaces must have enough fresh air to supply all appliances in both space...

Page 8: ...ate heater on floor The optional hearth base is needed You can also install the optional decorative mantel on the heater some mantels require hearth base IMPORTANT Only use optional mantel and hearth...

Page 9: ...of heater It has been taped there for shipping Remove mounting bracket from back panel 20 3 4 Min 11 Min 16 Adjoining Wall Only Insert Mounting Screws Through Last Hole On Each End Floor Figure13 Moun...

Page 10: ...s are in hardware package The hard ware package is provided with heater Attaching to wall stud method Forattachingmountingbrackettowallstuds 1 Drill holes at marked locations using 9 64 drill bit 2 Pl...

Page 11: ...hearth base as shown in Figure 19 7 Assemble brass trim see steps 1 through 7 under Assembling and At taching Brass Trim page 5 8 Slide base trim on heater base Attach brass trim to base with two bras...

Page 12: ...ly Follow all local codes IMPORTANT Check gas line pressure be fore connecting heater to gas line Gas line pressure must be no greater than 14 inches of water If gas line pressure is higher heater reg...

Page 13: ...g ure 22 Apply mixture of liquid soap and water to gas joints Bubbles form ing show a leak 5 Correct all leaks at once 6 Light heater see Operating Heater Check all other internal joints for leaks 7 T...

Page 14: ...anual Lighting Procedure 7 Keep control knob pressed in for 30 seconds after lighting pilot After 30 seconds release control knob If control knob does not pop up when released contact a qualified serv...

Page 15: ...low for approximately one hour until the log cures NOTICE Do not mistake orange flames with yellow tipping Dirt or other fine particles enter the heater and burn causing brief patches of orange flame...

Page 16: ...off valve not fully open 5 Thermocouple connection loose at con trol valve 6 Pilot flame not touching thermocouple which allows thermocouple to cool causing pilot flame to go out This prob lem could b...

Page 17: ...oblem will stop after a few hours of operation 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural ga...

Page 18: ...ons page 13 1 Refer to Air for Combustion and Venti lation requirements page 5 POSSIBLE CAUSE 1 Metal expanding while heating or con tracting while cooling 1 Heater burning vapors from paint hair spra...

Page 19: ...ional s Technical Service Depart ment at 1 800 323 5190 When calling DESA International have ready your name your address model number of your heater how heater was malfunctioning typeofgasused propan...

Page 20: ...N Route 9 Cape May Court NJ 08210 609 624 0678 Baltimore Electric 1348 Dixwell Avenue Hamden CT 06514 1 800 397 7553 203 248 7553 Parts Department Portable Heater Parts 342 N County Rd 400 East Valpar...

Page 21: ...cluded PRESTIGE MANTEL WITH BUILT IN BASE Unfinished GMC27U Series Finished GMC26F Series Finished Oak GMC28F For use with heater Features built in base sturdy hardwood construction with classic styli...

Page 22: ...22 104779 VENT FREE NATURAL GAS HEATER 15 000 TO 28 000 BTU HR 12 1 12 2 1 2 9 10 11 12 17 18 19 21 22 23 8 20 7 1 3 5 16 4 25 24 1 6 13 14 15 26 10 ILLUSTRATED PARTS BREAKDOWN RFN28TD...

Page 23: ...099440 05 ODS Pilot Assembly 1 12 1 098514 01 Thermocouple 1 12 2 098594 01 Ignitor Electrode 1 13 103447 01 Burner 1 14 098517 01 3 16 Pilot Tubing 1 15 103845 07 Injector 1 16 103408 01 Burner Brack...

Page 24: ...doesnotapplytopartsthatarenotinoriginalconditionbecauseofnormalwearandtear orpartsthatfailorbecome damaged as a result of misuse accidents lack of proper maintenance or defects caused by improper inst...

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