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113097-01M

23

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Control  knob  not  fully 

pressed in

2. Control knob not pressed in 

long enough

3. Equipment shutoff valve not 

fully open

4. Pilot  flame  not  touching 

thermocouple,  which  al-

lows thermocouple to cool, 

causing  pilot  flame  to  go 

out. This problem could be 

caused  by  one  or  both  of 

the following:

  A) Low gas pressure

  B) Dirty or partially clogged 

ODS/pilot 

5. Thermocouple  connection 

loose at control valve 

6. Thermocouple damaged

7. Control valve damaged

1. Burner orifice clogged

2. Inlet  gas  pressure  is  too 

low

1. Manifold  pressure  is  too 

low

2. Burner orifice clogged

 

1. Burner orifice is clogged or 

damaged

2. Damaged burner

3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

3. Residues  from  manufac-

turing  processes  and  logs 

curing

REMEDY

1. Press in control knob fully

2. After ODS/pilot lights, keep 

control knob pressed in 30 

seconds

3. Fully open equipment shut-

off valve

4. A)  Contact  local  propane/

LP  or  natural  gas  com-

pany

 

  B)  Clean  ODS/pilot  (see 

Cleaning and Maintenance

page 20) or replace ODS/

pilot assembly 

5. Hand  tighten  until  snug, 

then tighten 1/4 turn more

6. Replace pilot assembly

7. Replace control valve

1. Clean burner (see 

Cleaning 

and Maintenance

, page 20) 

or replace burner orifice

2. Contact  local  propane/LP 

or natural gas company

1. Contact  local  propane/LP 

or natural gas company

2. Clean burner (see 

Cleaning 

and Maintenance

, page 20) 

or replace burner orifice

1. Clean burner (see 

Cleaning 

and Maintenance

, page 20) 

or replace burner orifice

2. Replace damaged burner

3. Replace gas regulator

1. Check  burner  for  dirt  and 

debris.  If  found,  clean 

burner  (see 

Cleaning  and 

Maintenance

, page 20)

2. Replace gas regulator

3. Problem will stop after a few 

hours of operation

OBSERVED PROBLEM

ODS/pilot  lights  but  flame 

goes out when control knob 

is released

Burner  doesn't  light  after 

ODS/pilot is lit

Delayed ignition of burner

Burner  backfiring  during  

combustion

Slight smoke or odor during 

initial operation

Summary of Contents for CRL2718NA

Page 1: ...s of life Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch a...

Page 2: ...is an unvented gas fired heat er It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air for Combustion and Ven...

Page 3: ...en though no odor exists Make certain you read and understand all warnings Keep this manual for reference It is your guide to safe and proper operation of this heater WARNING Any change to this heater...

Page 4: ...s doors closed If you operate heater with doors closed heat buildup inside fireplace will cause glass to burst Make sure there are no obstructions across openings of fireplace 9 This log heater is des...

Page 5: ...e logs and heater base assembly from carton Note Do not pick up heater base assembly by burners This could damage heater Always handle base as sembly by grate 2 Remove all protective packaging applied...

Page 6: ...ll fireplace plus any adjoining rooms with door less passageways or ventilation grills between the rooms 1 Determine the volume of the space length x width x height Length x Width x Height __________c...

Page 7: ...itional fresh air Your options are as follows A Rework worksheet adding the space of an adjoining room If the extra space provides an unconfined space remove door to adjoining room or add ventilation...

Page 8: ...d one within 12 of the floor Connect these items directly to the outdoors or spaces open to the outdoors These spaces include attics and crawl spaces Follow the National Fuel Gas Code ANSI Z223 1 NFPA...

Page 9: ...42 INSTALLATION Continued Figure 4 Minimum Clearance for Combustible to Wall Minimum 16 from Side Wall Example WARNING Never install the heater in a bedroom or bathroom unless installed as a vented a...

Page 10: ...above fireplace opening is not needed Go to Installing Damper Clamp Accessory for Vented Operation page 12 Minimum Noncombustible Material Clearances If Not Using Mantel Note If using a mantel proceed...

Page 11: ...f the following operate logs only with flue damper open raise mantel to an acceptable height remove mantel Floor Clearances A If installing appliance on the floor level you must maintain the minimum d...

Page 12: ...Clamp Damper Damper Clamp Damper INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION Note When used as a vented heater ap pliance must be installed only in a solid fuel burning fireplace with a wo...

Page 13: ...heater base 7 Mark screw locations through holes in mounting brackets see Figure 12 If installing in a brick bottom fireplace mark screw locations in mortar joint of bricks 8 Remove heater base from...

Page 14: ...ing may be used in certain areas Check your local codes Use pipe of 1 2 diameter orgreatertoallowpropergasvol ume to heater If pipe is too small undue loss of volume will occur Installation must inclu...

Page 15: ...e control valve and equip ment shutoff valve from gas supply piping system Pressures in excess of 1 2 psig will damage heater regulator 2 Cap off open end of gas pipe where equip ment shutoff valve wa...

Page 16: ...er see To Turn Off Gas to Appliance page 19 Figure 16 Checking Gas Joints Propane LP Gas Models Equipment Shutoff Valve Propane LP Supply Tank Thermostat Gas Valve or Control Valve Location Figure 17...

Page 17: ...rossover logs on top of back log and front log Make sure pins on front and back are inserted into holes on crossover logs see Figure 20 Crossover logs must be placed as shown in Figure 210or holes wil...

Page 18: ...e 5 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety information column 1 If you don t smell gas go to the next step FOR YOUR SAFET...

Page 19: ...To leave pilot lit and shut off burners only turn control knob clockwise to the HI position then press in and turn clock wise to PILOT position WARNING Do not operate heater between PILOT and HI posi...

Page 20: ...s not touching the thermocouple This will cause the thermo couple to cool When the thermocouple cools the heater will shut down If pilot flame pattern is incorrect as shown in Figure 24 WARNING Turn o...

Page 21: ...et Holes Orifice Holder Figure 26 Pilot Inlet Air Hole Burner Tube Pilot Assembly Pilot Air Inlet Hole Ports Slots LOGS If you remove logs for cleaning refer to Installing Logs page 16 to properly rep...

Page 22: ...leted gas supply pro pane LP only 6 ODS pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cab...

Page 23: ...pressed in 30 seconds 3 Fully open equipment shut off valve 4 A Contact local propane LP or natural gas com pany B Clean ODS pilot see Cleaning and Maintenance page 20 or replace ODS pilot assembly 5...

Page 24: ...O or position 1 and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local propane LP or natural gas company 3 Observeminimuminstallation clearances se...

Page 25: ...ve 1 Take apart gas tubing and remove foreign matter 2 Locate and correct all leaks see Checking Gas Con nections page 15 OBSERVED PROBLEM Heater produces unwanted odors Gas odor even when control kno...

Page 26: ...Piezo Manifold Pressure 8 W C Inlet Gas Pressure in of water Maximum 14 W C Minimum 11 W C CRL3124PA 16 000 31 500 Btu hr Variable Gas Type Propane LP Ignition Piezo Manifold Pressure 8 W C Inlet Gas...

Page 27: ...RODUCTS LLC at 1 866 328 4537 for information You can also write to the address listed on the back page of this manual DAMPER CLAMP GA6080 Permanently opens chimney flue damper for vented operation Ca...

Page 28: ...www fmiproducts com 113097 01M 28 PARTS Variable Manually Controlled Seasonal Oak Models CRL2718PA CRL2718NA CRL3124PA AND CRL3124NA 4 12 6 10 11 6 7 6 5 1 8 9 15 14 16 19 21 18 13 19 17 20 18 2 3B 3A...

Page 29: ...99056 20 099056 19 099056 18 Burner Orifice 1 11 111124 01 111124 01 111124 01 111124 01 Burner Retainer Spring 1 12 102963 02 102963 02 102773 03 102773 03 Burner 1 13 119583 01 119583 03 119583 01 1...

Page 30: ...______________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ____...

Page 31: ...______________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ____...

Page 32: ...product and or FMI PRODUCTS LLC who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty Travel handling transportation diagnostic mat...

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